4 TH A NNUAL S UMMIT : M EASURING I MPACT & M AKING A D IFFERENCE ! MFEC C OLLABORATIVE O UTCOMES A SSESSMENT P ILOT P RESENTATIONS MFEC SUMMIT PIONEER: S ATORI B AILEY OF C RITTENTON W OMEN ’ S U NION O CTOBER 9, 2012 C OLLEGE OF THE H OLY C ROSS , W ORCESTER , MA
W HAT T HIS E XPERIENCE W AS L IKE • Novice • Unable to attend workshops, so I heavily relied on CWU’s strong backbone in logic model and outcome assessment analysis • Jennifer Lowe, Director of Research and Evaluation was instrumental • Very interesting to see the Woman to Woman program in this logic model framework • Discovered a few things I’d like to present to the program director as improvements to our outcome assessments
W HAT I LEARNED ABOUT OUTCOMES ASSESSMENT • Keeps you purposeful • Maintains integrity of organizational and programmatic mission • Reminds you that even the little “wins” are worth measuring • Provides a framework for intangible gains to be measured
B RIDGE TO S ELF -S UFFICIENCY TM
C RITTENTON W OMEN ’ S U NION L OGIC M ODEL Woman to Woman Full-time, 8-week, career development program Women gain the skills and training necessary for job success and for building a path to a professional career. Participants of WTW must be: Motivated to become economically independent At least 18 years old A High school/GED graduate Legally eligible to work in the US
C RITTENTON W OMEN ’ S U NION L OGIC M ODEL , SELECTED OUTCOMES Short-to Intermediate- Short-term term Long-term Outcomes Outcomes Outcomes Activities - Increased ability to articulate professional - Classroom experiences and instruction on resume building, skills through Job with earnings resume, cover letter, cover letter greater or equal writing, and job and job interviews. Employment to the MA Index interviewing skills - Increased wage - Mock interviews realization of with volunteers professional abilities - Individual goal and subsequently advising increased confidence in their skills
P ARTICIPANT S TORY Julie • 26 years old; single mother with one son • She came to CWU as a part-time baker with limited growth potential • She had a dismissed case on her CORI that she believed was preventing her from gainful employment. • During WTW, we sealed her CORI and “I broke oke out of my shell. ll. I'm m she gained the confidence and skills to no longe nger r beating ating mysel self f up begin a meaningful job search. and shutt utting ing down n when en I • She is now working at Boston Medical fail il at some mething thing. I I closed osed a Center as a Dietary Aid at $14/hour chapt hapter er in my life e and hav ave e with opportunity for professional a plan an for the future. ture. ” development and pursuing an Associate’s Degree.
C RITTENTON W OMEN ’ S U NION L OGIC M ODEL , SELECTED OUTCOMES Short-to Intermediate- Short-term term Long-term Outcomes Outcomes Outcomes Activities - Increased understanding of the need for higher education - Classroom instruction on - Increased confidence studying, note-taking of being academically and test-taking successful - Explanation of - Increased familiarity Completed Attending college or CWU’s MA with the college bachelor’s degree post-secondary job Economic Index application and FAFSA or higher training program process - Exploration of CWU’s Hot Jobs - Increased Report understanding of the - Workshop on how cost of higher to pay for education education and the options available to fund it.
P ARTICIPANT S TORY “I wasn’t sure about being able Holly to atten end d colle lege, e, but I wa was • determin rmined ed to find ways to to 28 years old • Her family was a victim in the Perfect improv ove e myself. lf. I wa wanted d to Storm in 1991, and they lost their home make e a c change ange for the better ter .” and most of their material wealth. • She was diagnosed with a chronic health condition that causes extreme fatigue • She never thought college was an affordable option. • During WTW, she gained the knowledge and confidence to succeed academically. • She is now enrolled at Quincy College for her Associate’s Degree in Social Sciences. • Her long-term goal is to to continue on to get her Masters in Public Health and live an economically independent life.
C ONTACT I NFO Crittenton Women’s Union www.liveworkthrive.org Satori Bailey Economic Mobility Finance Specialist sbailey@liveworkthrive.org
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