Biennial Budget October 2, 2018 Presented by Thomas Fichtner IT - - PowerPoint PPT Presentation

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Biennial Budget October 2, 2018 Presented by Thomas Fichtner IT - - PowerPoint PPT Presentation

2019/20 Proposed Biennial Budget October 2, 2018 Presented by Thomas Fichtner IT Manager Organizational Overview Thom as Fichtner IT M anager B rian P earso n Jason D an ielle Erik E arle Stacey C urry IT Sup erviso r IT A


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SLIDE 1

2019/20 Proposed Biennial Budget

October 2, 2018

Presented by Thomas Fichtner IT Manager

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SLIDE 2

Organizational Overview

VA C A NT IT A nalyst System s Xiao G u

  • IT Technician 2

U ser Support B rian P earso n IT Sup erviso r System s & H elpdesk Jason D an ielle IT A rchitect W eb, A pp Security Erik E arle IT A nalyst G IS Stacey C urry IT Technician 2 G IS Thom as Fichtner IT M anager

7.0 FTE

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SLIDE 3

Regional Representation

  • Valley Communications
  • SCORE
  • C3 (Community Connectivity Consortium)
  • Safe City
  • ACCIS
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SLIDE 4

2017/2018 Accomplishments

  • Completed Washington State Patrol CJIS Triennial

Audit

  • Annual replacement of major hardware
  • Replace the server room battery backup/UPS
  • Police Spillman (Records Management System)

Server upgrade

  • Upgraded the City’s Laserfiche Document

Management System

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SLIDE 5

2017/2018 Accomplishments Cont.

  • Improved JustWare Case Management System
  • Upgraded the City’s ArcGIS system from 9.3 to

10.6.1; added a new GIS public portal

  • Enhanced public WiFi system: FWWireless
  • Setup all IT systems for PAEC
  • Website and E-Newsletter improvements
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SLIDE 6

2017/2018 Accomplishments Cont.

  • Digital display boards at the Community

Center, Dumas Bay, and Municipal Court

  • RecTrac Implementation for Parks Department
  • Implemented Mimecast spam & email

archiving system

  • Completion of IVR system upgrade
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SLIDE 7

2017/2018 Accomplishments Cont.

  • Community Center AV upgrade
  • Dedicated one FTE for CD’s LEAN process
  • Implement BlueBeam Plan Review
  • GIS fiber mapping for Public Works
  • Safe City upgrade
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SLIDE 8

2017/2018 Accomplishments Cont.

  • Equipment surplus

(1,660 sq. ft.)

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SLIDE 9

Budget Highlights & Changes

Item 2018 Adjusted 2019 Proposed 2020 Proposed 19 Prop./18 Adj. $ - Change Salaries & Wages $750,872 $642,428 $653,613 (108,444)1 Benefits $257,776 $229,706 $233,955 (28,070) Supplies $66,056 $66,056 $66,056

  • Services & Charges $837,530

$857,530 $837,530 20,000 Intergovermental $134,278 $134,278 $134,278

  • Capital Outlay

$574,711 $451,323 $375,851 (123,388) Internal Services $33,427

  • (33,427)

Total Expenditures $2,654,650 $2,381,321 $2,301,283 (273,329)

1 Salary & wage reduction in 1.5 FTE that was never hired in 2018

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SLIDE 10

Funded New Program Requests

  • 2019

– $451,323 (capital)

  • Desktop & laptop PCs
  • Printers, copiers
  • Police radios
  • Server, storage &

backup system

– $20,000

  • Security audit
  • 2020

– $375,851 (capital)

  • Desktop & laptop PCs
  • Printers, copiers &

scanners

  • Police

– Radios – Vehicle routers – TotalStation – SECTOR equipment

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SLIDE 11

Unfunded Needs - Staffing

Program 2019 2020 1 FTE - IT Helpdesk Technician 84,548 88,351 1 FTE - IT Application Analyst 100,472 104,992 1 FTE - IT Systems Analyst 100,472 104,992 1 FTE - IT Admin Assistant 59,794 62,483 Temporary Help 70,200 70,200 Total 415,487 431,019

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SLIDE 12

Federal Way Historical IT Staffing Levels

9 8.5 10.6 10 9.6 7 6 7 7 7 7 2 4 6 8 10 12 IT Staffing Level

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SLIDE 13

City vs. IT Staffing Comparison

10 20 30 40 50 60 200 400 600 800 1000 1200 1400 1600 Total City FTE IT FTE

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SLIDE 14

City FTE Per One IT FTE Comparison

22.4 22.8 25.7 27.5 29.8 30.6 39.0 49.8 10 20 30 40 50 60 Bellevue Kent Auburn Sea Tac Burien Renton Tukwila Federal Way

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SLIDE 15

Additional Unfunded Needs

Program 2019 2020 PD Unbudgeted Applications 18,100 18,100 PD Contract Services Increases 31,300 31,300 PD 800 MHz Radio Service Increase (King County) 9,000 9,000 Cellular Service Increases 17,800 17,800 IT/City Increased Contracted Services 28,000 28,000 Adobe Creative Cloud Subscriptions 10,000 10,000 Laserfiche Document Automation 60,000 60,000 Network Management/Security Software 50,000 50,000

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SLIDE 16

Additional Unfunded Needs

Program 2019 2020 Fiber Tester 10,000 Cisco WebEx Subscription 8,000 8,000 GIS ELA (Site License) 30,000 30,000 Offsite Disaster Recovery 175,000 30,000 Website Maintenance 20,000 20,000 Total (including previous slide) $467,200 $312,200

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SLIDE 17

2019/2020 Anticipated Projects

  • City-wide security assessment
  • Storage system (SAN) replacement/upgrade
  • Backup software replacement
  • Replacement of major hardware/equipment
  • Replacement of vehicle routers
  • Upgrade server software as needed
  • City-wide upgrade of Windows & Office
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SLIDE 18

Key Challenges

  • Staffing & staff retention – competing with

private sector and neighbor agencies

  • Institutional knowledge risk; no depth
  • Reactionary “fire fighting”, not proactive, burnout
  • Behind the scenes
  • Interdepartmental support
  • Lack of training
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SLIDE 19

XBASH MALWARE PACKS DOUBLE PUNCH: DESTROYS DATA AND MINES FOR CRYPTO COINS YOUR BUSINESS SHOULD BE MORE AFRAID OF PHISHING THAN MALWARE RANSOMWARE WILL BE TOP THREAT FOR YEARS GOVPAYNOW.COM LEAKS 14M+ RECORDS HEALTHCARE LAGS OTHER INDUSTRIES IN PHISHING ATTACK RESILIENCY RATE SEPTEMBER 21, 2018 phish·ing

noun

the fraudulent practice of sending emails purporting to be from reputable companies in order to induce individuals to reveal personal information, such as passwords and credit card numbers.

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SLIDE 20

Key Challenge: SECURITY

  • March 2018: “Atlanta ransomware attack may

cost another $9.5 million to fix”… after the initial $2.6M

  • September 2018: “Port of San Diego victim of

cyberattack”

  • August 2017: Yarrow Point phishing scam
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SLIDE 21
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Questions?