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Barclaycard presentation Valerie Soranno Keating, CEO Barclaycard November 2014 Barclaycard makes a material contribution to Barclays Group profits Barclays Adjusted PBT (Inc. CTA) 9 months to Q3, total 4,939m Share of PBT 2,852


  1. Barclaycard presentation Valerie Soranno Keating, CEO Barclaycard November 2014

  2. Barclaycard makes a material contribution to Barclays Group profits Barclays Adjusted PBT (Inc. CTA) – 9 months to Q3, total £4,939m Share of PBT 2,852 Personal & 46% 2,257 Corporate Banking Investment Bank 27% 1,342 23% Barclaycard 1,126 Africa Banking 15% 756 Head Office 106 2% Barclays -648 -13% Non Core Page 1 | Barclaycard | November 2014 |

  3. Barclaycard provides solutions which enable consumers to buy in the way they want, merchants to sell in the way they want, and connect the two in a way which adds value to both Consumers Paying Businesses Consumers Businesses Businesses Businesses Paying Consumers Consumers Paying Businesses Paying Consumers Businesses Consumers Page 2 | Barclaycard | November 2014 |

  4. Barclaycard is the only bank in the UK that operates across the entire payment flow – on both the buyer and seller sides of the payment Consumers Paying Businesses Consumers Businesses c.£250bn >40% of all UK debit global payment & credit card volume purchases Page 3 | Barclaycard | November 2014 | Notes: c. £250bn payments processed is estimate for FY14, based on extrapolation of Q3 2014 £190bn payments processed

  5. Barclaycard leverages multiple channels to acquire customers and achieve scale Consumers Paying Businesses Consumers Businesses +9m new customers over the past 3 years + + + Online & Business Portfolio Cross Sell Direct Partnerships Acquisitions Strongest St Marketing Co Co-brand a and pene penetr tratio ation o n of corp corpor orat ate partne e partners rs retail & tail & co corporat orate e customers o cu of any UK bank UK bank Page 4 | Barclaycard | November 2014 |

  6. Barclaycard is as big internationally as in the UK Consumers Paying Businesses Consumers Businesses Q3 2014 50% 50% Customers Page 5 | Barclaycard | November 2014 |

  7. Barclaycard is a top 10 consumer payments provider globally Ranked by Value of Consumer Payments Processed in 2013 China UnionPay 1 First Data 2 JPM Chase 3 Amex 4 Credit card #1 issuer Vantiv (First Data) 5 in Europe Bank of America (MBNA) 6 Alipay China 7 Merchant #2 US Bancorp (Elavon) 8 acquirer Worldpay in Europe 9 Barclaycard 10 - £236bn … PayPal 21+ Santander Lloyds RBS Page 6 | Barclaycard | November 2014 | Notes: Rankings based on payment volume, excluding debit issuing. Barclaycard latest estimates based on annual accounts & Nilson Report; Barclaycard is #1 Issuer in Europe based on Nilson ANR data and#2 acquirer in Europe based on Nilson transactions data

  8. Barclaycard has delivered continued growth at consistently high returns 2009 (1) 2013 (2) Strongest growth Income and lowest CIR of Impairment any major US or UK competitor (4) Costs x2 1.2 2 PBT (3) Customers 17.7m 26.4m 49% 20% Income per customer £194 £155 7% Cost per customer £76 £70 Net Loans & Advances £21bn £32bn 49% ROE c.12% 15.5% Page 7 | Barclaycard | November 2014 | Notes: (1) 2009 restated to exclude South Africa and UKSL; (2) As per July 10 th restatement; (3) PBT includes Transform costs and excludes PPI; (4) Growth is based on ANR . Based on Barclaycard analysis of competitor 2013 annual reports and Nilson filings (debit card issuing T/O excluded as not like-for-like with Barclaycard); CIR based on area represented in payments/issuing division covered in annual report where relevant breakdown is available and does not necessarily cover all payments processed, Not adjusted for accounting differences between US and UK banks

  9. Going forward, we will build on our existing strong core and trajectory by: Continuing to - And looking to further accelerate growth by - Add over 1m new incremental Expanding consumer 1 1 customers per year lending in the US & Europe Outpace growth in all of our Expanding merchant 2 2 markets – including the UK acquiring in Europe Entering private label Lead in payment innovation 3 3 credit cards in the US M&A opportunities 4 Page 8 | Barclaycard | November 2014 |

  10. “We will focus more on our higher growth businesses …particularly Barclaycard and Africa” - Barclays 8 th May Strategy Announcement

  11. Appendix: Barclaycard risk appetite and approach to risk management UK Credit Cards: Ave. Net Receivables by risk band Barclaycard Risk Performance UK 30-day n/a 4.0% 2.4% delinquency 8% Super-Prime 7% Prime 6% Near Prime 5% 2008 2010 2013 4% Barclaycard impairment rate US Credit Cards: Ave. Net Receivables by risk band 3% BCUK 30+ day delinquency rate US 30-day n/a 5.2% 2.1% 2% BCUS 30+ day delinquency delinquency rate 1% Super-Prime 0% Prime Q1 Q4 Q4 Q4 Q4 Near Prime 2010 2010 2011 2012 2013 2008 2010 2013 Page 10 | Barclaycard | November 2014 | Notes: UK Cards data based on internal data covering Open accounts only. All segments defined based on internal risk score bands. Snapshot months for UK and US Credit Cards are July 2008, July 2010 and December 2013. Assets refer to total balanced billed in month. Barclaycard impairment rate is defined as Impairment charge over ANRs. Barclaycard Risk Performance chart relates to end of quarter figures.

  12. Appendix: Business growth with modest margin reduction due to promotional offers and change in product mix Net Interest Margin Income 8% 20bps FY: £4,103m FY: £3,816m FY: 9.2% FY: 9.0% 2012 2013 2012 2013 Loans & Advances Payments Processed 9% FY: £236bn 9% FY: £31.5bn FY: £217bn FY: £28.8bn 2012 2013 2012 2013 Page 11 | Barclaycard | November 2014 |

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