Balancing risk and psychological safety 13.07.2018 Andrea Dobson - - PowerPoint PPT Presentation

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Balancing risk and psychological safety 13.07.2018 Andrea Dobson - - PowerPoint PPT Presentation

Balancing risk and psychological safety 13.07.2018 Andrea Dobson @andrea_kock info@container-solutions.com container-solutions.com container-solutions.com info@container-solutions.com Ethics: a psychological perspective @andrea_kock


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container-solutions.com info@container-solutions.com Ethics: a psychological perspective @andrea_kock

info@container-solutions.com container-solutions.com

Balancing risk and psychological safety

13.07.2018 Andrea Dobson @andrea_kock

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container-solutions.com info@container-solutions.com Ethics: a psychological perspective @andrea_kock

Andrea Dobson-Kock

Psychologist CPsychol

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container-solutions.com info@container-solutions.com Ethics: a psychological perspective @andrea_kock

Today’s topics

  • In brief: Understanding Risk and its pitfalls
  • The Essence of Innovation in Risk and potential pitfalls
  • The Learning Organization: Understanding Psychological Safety
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Jacob Peter Gowy (c 1615-1661), The Fall of Icarus (1635-7), Museo del Prado, Madrid

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container-solutions.com info@container-solutions.com Ethics: a psychological perspective @andrea_kock

Understanding risk Risk = Hazard + Exposure + Vulnerability

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“Our risk assessment is mostly instinctively and emotional driven”

David Halpern e.a.

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System 1 and system 2 processing

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Muller-Lyer Illusion

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‘ Learn to recognise situations were mistakes are more likely’

Daniel Kahneman, 2011 (psychologist and economist)

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Understanding Innovation

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‘Risks Pushes Innovation’

Annual Report of the Government Chief Scientific Adviser

  • 2014. Innovation: Managing Risk, Not Avoiding It The

Government Office for Science, London

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‘Our future is uncertain and unpredictable”

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Growth vs Fixed mindset

Carol Dweck, psychologist

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‘The Fixed mindset believes that abilities and skills are finite and limited’

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‘The Growth mindset accepts the importance of lifelong learning’

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‘A fixed mindset has a negative impact on the process of innovation, whose characteristics are continuous improvement and usually has many setbacks’

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‘The fixed mindset is fearful of failure because it is perceived as a treat and shameful’

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container-solutions.com info@container-solutions.com Leadership Program

Limbic system

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container-solutions.com info@container-solutions.com Leadership Program

System 1

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Learning organisation

Pieter Senge (1990)

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A learning organization is an

  • rganization skilled at creating,

acquiring, and transferring knowledge, and at modifying its behavior to reflect new knowledge and insights.

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David Garvin, Amy Edmondson and Francesca Gino In: Is Yours a Learning Organisation, 2008

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Building blocks

  • 1. A Supportive Learning Environment
  • 2. Concrete Learning Processes and Practices
  • 3. Leadership That Reinforces Learning
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  • 1. A Supportive Learning Environment:
  • Psychological Safety
  • Appreciation of difference
  • Openness to new ideas
  • Time for reflection
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  • 2. Concrete Learning Processes and

Practices:

  • Experimentation
  • Information Collection
  • Analysis
  • Education and Training
  • Information Transfer

.

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  • 3. Leadership That Reinforces Learning.
  • Managers that ask questions
  • Managers that listen
  • Managers that invite input
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Psychological safety

William Kahn, psychologist

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container-solutions.com info@container-solutions.com Leadership Program

The shared belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns or mistakes

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“In Google’s fast-paced, highly demanding environment, our success hinges on the ability to take risks and be vulnerable in front of peers.”

Paul Santagata, Head of Industry at Google

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Amy Edmondson:https://www.youtube.com/watch?v=LhoLuui9gX8

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Learning Acknowledge Model Problems Fallibility Curiosity

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We are not safe from risks, but we can prepare and train ourselves to deal with the uncertainty of it

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