Asset Management at the City of Lethbridge Presented by: Blair - - PowerPoint PPT Presentation

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Asset Management at the City of Lethbridge Presented by: Blair - - PowerPoint PPT Presentation

Asset Management at the City of Lethbridge Presented by: Blair Richter Asset Manager Agenda 1) Current Context 2) History 3) Lessons Learned Current Context $28,065 / citizen $888,888 / square city block $2.8 B 31 years


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Asset Management at the City of Lethbridge

Presented by: Blair Richter Asset Manager

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Agenda

1) Current Context 2) History 3) Lessons Learned

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Current Context

  • $28,065 / citizen
  • $888,888 / square city block
  • 31 years remaining (average)
  • 14% in critical condition

$2.8 B

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Asset Management Team

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Asset Management

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Project Management

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System Administration

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Business Analysis

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History

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Phase 1 - Education

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Building Relationships

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Current Processes

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Current Processes

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JD Edwards

  • Asset Management was responsible for:
  • Capital Asset Management (CAM) module
  • Customer Relationship Management (CRM) module
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JD Edwards

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JD Edwards

  • Built inventories in JD Edwards
  • Created PM schedules
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Baseline Assessments

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Baseline Assessments

Item #

Asset Management Focus Area Corporate Score 2011 Strategy Q1 Overall Strategic Planning 3.0 Q2 Asset & Customer Levels of Service 2.9 Q3 Corporate LOS & Targets 2.5 Q4 People Skills & Competencies Master Planning 2.8 Q5 Technology Assets Planning 2.5 Q6 Business Process Mapping 2.9 Q7 Future trends (Impact of growth) 3.1 Q8 Asset Management Plan and Master Plans 2.3 Q9 Legal, Regulatory & Statutory Requirements 3.9 Assets Q10 Asset Registry 3.1 Q11 Asset knowledge 2.9 Q12 Data Maintenance 3.3 Q13 Business applications 3.0 Q14 Technology Systems Integration 2.9 Q15 Asset Investment Plans (AIP) 3.0 Q16 Risk Framework - BU level and Asset level 2.3 People Effectiveness Q17 Asset Management Leadership & Governance 3.3 Q18 Roles & Responsibility 3.0 Q19 Learning and Development 2.5 Q20 Communication and Information sharing 3.2 Q21 Continuous improvement culture (sustainability) 2.7 Q22 Knowledge retention & Succession planning 2.7 Business Processes Q23 Capital projects - Planning, design & construction 2.6 Q24 Operations Management 3.0 Q25 Maintenance Management 3.1 Q26 Materials Management 3.0 Q27 Financial 3.3 Q28 Asset Process Flow 2.5 Q29 Asset Management Quality Assurance 2.6 Corporate Average Score 2.9 1 1 2 2 3 3 4 4 5 5

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29

2011

Corporate Asset Management

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Baseline Assessments

0.0 0.5 1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5

Water PO FAC Fleet WWTP WTP Transit Waste & Recycle Transportation Operations Transportation Traffic Signals Transportation Roads, Bridges and Sidewalks Transportation Virtual Assets, Signs and Lanes Parks Corporate Score

Business Unit Baseline Assessment

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Baseline Assessments

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Baseline Assessments

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Re-Evaluate

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Phase 2

New Leadership New Vision New Opportunities

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GIS

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GIS

  • Increased staff
  • Term employees
  • Summer students
  • Modified duties employees
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Asset Planner

  • In 2013 Asset Planner was implemented for

Facility Services

  • City building and equipment inventory
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Asset Planner

  • Service Requests
  • Work Orders
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Asset Planner

  • Building audits
  • Lifecycle modeling
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Asset Planner

  • Module to monitor energy consumption
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RoadMatrix

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RoadMatrix

  • Supports decision making for annual overlay program and budgeting
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Cityworks

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Cityworks

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Cityworks – Service Requests

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Cityworks – Work Orders

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Cityworks - Inspections

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Cityworks – Asset Analytics

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Cityworks – Asset Analytics

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AVL

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Question

  • In terms of CNAM’s AM competencies, what are you currently

struggling with the most?

  • Go to www.menti.com
  • Enter code 51 87 94
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Phase 3

  • Data improvements
  • Reduce gaps
  • Data confidence
  • Data standardization
  • System improvements
  • Mobile
  • Streamline procedures
  • Different projects & opportunities
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Asset Planner

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Asset Planner

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Cityworks

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Cityworks

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Cityworks

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Cityworks

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Cityworks

  • 54 Water Main Repairs last winter
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Cityworks

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Cityworks

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Fleetmind

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Cart App

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Dashboards

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Lessons Learned

  • Data & Information
  • Capture the information you know
  • Standardize your data
  • Provide reports and dashboards
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Lessons Learned

  • Policy & Governance
  • Look at other municipalities
  • Determine what is important and

essential to your organization

  • FCM is a great resource
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Lessons Learned

  • People & Relationships
  • Try and the right people on your team or on your side
  • Go out of your way to help someone
  • Build trust
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Lessons Learned

  • Software & Procedures
  • Don’t be in a panic to get software
  • Don’t wait until your processes are perfect to get software
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Lessons Learned

  • Change Management
  • Try to understand their processes and their reasoning
  • Change the way they think about their work
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Questions?

Blair Richter Asset Manager City of Lethbridge blair.richter@lethbridge.ca