www.apse.org.uk COST PI 03 Operational recovery ratio (excluding - - PowerPoint PPT Presentation

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Dec 07, 2022 357 likes •469 views

www.apse.org.uk COST PI 03 Operational recovery ratio (excluding CEC) www.apse.org.uk COST PI 04 Customer Spend per head www.apse.org.uk COST PI 06 Average subsidy per opening hour (excl CEC) www.apse.org.uk USAGE Total average usage

SLIDE 1

www.apse.org.uk

SLIDE 2

COST

PI 03 Operational recovery ratio (excluding CEC)

www.apse.org.uk

SLIDE 3

COST

PI 04 Customer Spend per head

www.apse.org.uk

SLIDE 4

COST

PI 06 Average subsidy per opening hour (excl CEC)

www.apse.org.uk

SLIDE 5

USAGE

Total average usage

www.apse.org.uk

SLIDE 6

USAGE

PI 31 Average usage per opening hour

www.apse.org.uk

SLIDE 7

USAGE

PI 24 Secondary spend per user

www.apse.org.uk

SLIDE 8

QUALITY

PI 20 Customer Satisfaction

www.apse.org.uk

SLIDE 9

STAFFING

PI 07 Staff cost per user

www.apse.org.uk

SLIDE 10

www.apse.org.uk

COST

PI 03 Operational recovery ratio (excluding CEC)

COST

PI 04 Customer Spend per head

COST

PI 06 Average subsidy per opening hour (excl CEC)

USAGE

Total average usage

USAGE

PI 31 Average usage per opening hour

USAGE

PI 24 Secondary spend per user

QUALITY

PI 20 Customer Satisfaction

STAFFING

PI 07 Staff cost per user

STAFFING

PI 09 Staffing as a percentage of total expenditure