Annual General Meeting 17/18 19 September 2018 Agenda 5.45 pm - - PowerPoint PPT Presentation

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Annual General Meeting 17/18 19 September 2018 Agenda 5.45 pm - - PowerPoint PPT Presentation

Ealing CCG Annual General Meeting 17/18 19 September 2018 Agenda 5.45 pm Welcome & Introduction Vijay Tailor 5.50 pm Local Achievements Tessa Sandall 6.00 pm Working in Collaboration across NWL Mark Easton 6.10 pm Quality and Safeguarding


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Ealing CCG Annual General Meeting 17/18

19 September 2018

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Agenda

5.45 pm Welcome & Introduction Vijay Tailor 5.50 pm Local Achievements Tessa Sandall 6.00 pm Working in Collaboration across NWL Mark Easton 6.10 pm Quality and Safeguarding Diane Jones 6.15 pm Annual Accounts 2017/18 Neil Ferrelly 6.20 pm 2018/19 Priorities Tessa Sandall 6.25 pm Questions All 6.45 pm Close

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Local Achievements

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2017/18 Local Achievements

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Ealing CCG Care Coordination Service

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Care Coordination Service – Referrals to the Service

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Care Coordination – Bringing care into your home

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Care Coordination – Assessors for Home Aids

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Care Coordination Service can help patients access services from:

  • Occupational Therapy
  • Social Services
  • District Nursing service
  • Befriending services
  • COSIE (Cold Weather Support in Ealing)
  • Carer assessments
  • IAPT (Improving Access to Psychological

Therapies)

  • Day centres and activities
  • Dementia Concern

And many more…

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Care Coordination Service - Patient satisfaction

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Care Coordination Service – Case Study

Michael

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Care Coordination Service – Feedback

“Our patients have been extremely impressed with the quality and responsiveness of the team. I have found the Care Coordinators to be professional and helpful. They add an extra dimension to primary care; speaking directly with social workers, coordinating appointments, acting as patient advocates in a range of circumstances and referring to the voluntary sector of which they have an extensive knowledge.” (Feedback from Nurse Practitioner, Cuckoo Lane Surgery)

Contact Details: Ealing CCG Care Coordination Service Email: EALCCG.CareCo-ordinatorReferrals@nhs.net Tel: 020 8280 8110 or 020 8280 8098

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Key principle to the investment in general practice is that patients in Ealing should expect to access a consistent set of services anywhere across the borough

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Equality of access Consistency of service Consistent quality of care

Implementation of The Ealing Standard

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Improvements for Patients

Improved access for patients by:  All practices being open from 8am – 6.30 pm from Monday to Friday  Access to 3 access hubs across Ealing (Elmbank Surgery in Greenford, Florence Road Surgery in Ealing and Sunrise Medical Centre in Southall) from 6.30pm to 8pm Monday to Friday, Saturday, Sunday and all Bank Holidays 8am to 8pm. This is an additional 94 hours per week across 3 hubs on top of the core opening times of 8am to 6.30pm for all practices. Improved health outcomes by:  Early identification through screening and health checks  Improved care co-ordination for patients with complex health needs Reduction in variability by:  Minimum standards across a range of therapy areas, including respiratory conditions, musculoskeletal conditions, cardiovascular disease and diabetes.  Key performance indicators across all services

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Improving Health Outcomes for Ealing: Cancer

Cancer Screening - we spearheaded a new approach bowel screening to increase the number of people in Ealing who are screened.

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Improving Health Outcomes for Ealing: Cancer

Early Detection - We are currently diagnosing 53% of cancer at Stage One and Two. Treatment Standards - We have been working in partnership with our hospitals to make sure that people who are referred by their GP with a suspected cancer get access to the diagnostics and treatment that they need as quickly as possible and as set out by the National Cancer Waits Standards.

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Improving Health Outcomes for Ealing: Cancer

Cancer Survival - We have more people under the age of 75 surviving cancer than both the England and London average. In addition, 74% of Ealing residents survive for the first 12 months after diagnosis, this is 2% higher than the national average.

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Improving Health Outcomes for Ealing: Mental Health

This year has been a year of refining and improving upon work streams for previous years - some updates:

  • Dementia: Dementia Link workers established, waiting times for initial assessment
  • reduced. We continue to work with health and social care partners to provide post

diagnostic support

  • Improving Access to Psychological Therapies (IAPT) and Long Term Conditions

(LTC): Work continues across NW London to improve IAPT access for those with LTC, especially Diabetes

  • Ealing Standard (ES): all practices are now supporting patients with MH needs; key focus

is to ensure annual physical health checks to prevent, identify and manage physical health issues.

  • Primary Care Mental Health Team (PCMHT): The team continues to embed within

primary care, increase links with more practices to support the ES

  • Child and adolescent mental health services (CAMHS):
  • Recruitment of more Children & Young People (CYP) workers
  • The Eating Disorders service has just been evaluated and quote from the paper to

Transformation Board: “CEDS continues to work well and is viewed in a very positive light by a range of key stakeholders. Internally the service has just been short-listed for a Quality Award.”

  • Parity of Esteem: The CCG achieved its Parity of Esteem standard for Mental Health for

2017/18. This means that the CCG increased its spending on mental health services by at least the percentage increase it received in the allocation. For Ealing, this means spending 2.1% more on mental health in 2017/18 than in 2016/17.

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Collaborative Working

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  • An exciting time for NW London, the eight CCGs in NWL have

agreed to work together where it benefits patients

  • We are now working towards a single

joint leadership structure and committee across our eight CCGs in NW London

  • When in place this means our

eight clinical commissioning groups can, in designated areas, make decisions that apply to all of NW London once rather than eight times through each CCG.

Collaborative working – working together

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 We want to provide better access to care round the clock and better outcomes for our patients  We know that the best way to achieve this is to work together where appropriate and avoid unnecessary duplication  Taking a joint approach to certain decisions will provide the CCGs with a stronger negotiating power  Importantly it will therefore help reduce the variation in care for patients meaning equal access to the same high quality services wherever you live in NW London.

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Collaborative working – What does it mean for residents?

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Collaborative working What does it mean in practice?

 A single Accountable Officer and Finance and Quality Directors that sit on each governing body with local teams.  We do once across NWL the things best done at that level.

  • NWL Strategy and STP interface
  • Acute Commissioning
  • Acute mental health

 Joint Committee of CCGs with delegated powers once revised constitutions are agreed.  CCGs remain as sovereign statutory bodies.

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Collaborative working – What does success look like?

We can achieve so much more working together so far though our joint working across NW London we have…..

 Improved maternity and children's care in our hospitals  controlled more patients’ diabetes than ever before through our award winning diabetes programme  supported 1000s of patients to get home from hospital up to two days earlier, thanks to home support programme ‘Home First’  a dedicated 24/7 mental health crisis line, that anyone can call for support, every month this service receives 8000 calls  developed a radiology career framework, a national first to train and keep radiographers in NW London………………plus many more programmes

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Quality and Safeguarding

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Patient Experience and Equalities Combined Report including:

  • Patient Experience
  • Complaints
  • Equality report

Equality Impact Analysis / Assessments 4 Year Equality Objectives Public Sector Equality Duty Annual Report

Patient Safety Open and transparent SI oversight / governance Weekly SI panels with robust review and challenge Revised National SI Framework pending Collaboration & Partnership System working across interfaces between primary / secondary commissioning Maintaining productive relationships with Trusts Driving quality improvement Quarterly thematic reviews and deep dives for shared learning Programme of quality assurance visits Responding to CCG delegation / devolved responsibilities Collaborative development of a quality assurance framework for primary care Developing work stream for 2018/19 Reducing variation / increasing efficiency Integration of Patient Safety Teams Live work stream for 2018/19

Quality healthcare

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  • Clinical effectiveness is defined (Department of Health, 1996) as “the application of the best

knowledge, derived from research, clinical experience and patient preferences to achieve optimum processes and outcomes of care for patients. The process involves a framework of informing, changing and monitoring practice.”

  • Individual Funding Requests
  • Equality of service provision across the North West London Population.
  • Robust Governance Framework for Decision Making and Review
  • Commissioning of Evidence Base Medicine for Local Population using

bodies such as NICE Guidance

  • Medicines Management
  • Planned Procedures with a Threshold/Policy Development
  • Provider Reviews (SI and Quality Reviews)
  • Out-patient Transformational Programme
  • Clinical Audits
  • Low Back Pain and Sciatica Policy Implementation
  • Continuous Glucose Monitoring Policy for Type 1 Diabetes
  • Clinical Harm Review Process (LNWUHT, IHUFT)
  • Deep Dive – Serious incident (Diagnostics)
  • PROMS, NICE NRLS reviews.
  • Supporting ICHP project on Improving Neuro Rehab Pathways in NW London
  • Clinical visits to gain assurance of sepsis improvement projects in acute trusts
  • Contribution to Transforming Rehabilitation Programme in CLCH

Clinical effectiveness Areas of Delivery

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Ealing CCG Financial Position Return 2017/18

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Financial Performance 17/18

  • Ealing CCG achieved all its financial duties in 2017/18 as shown in the table below.
  • The CCG reported an in-year surplus of £1,349k compared to its target surplus of £720k for the year. This is

£629k higher than planned surplus, per NHS England directive of releasing STP reserves to offset a national prescribing cost pressure.

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How we spend your money (Total spend £544.7m)

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2018/19 Priorities

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We want to continue to work in partnership with health and social care providers, the voluntary sector and our local population to help people living in Ealing stay as healthily as possible, with a particular focus on:

  • Diabetes: Continue to increase the number of people with Diabetes whose condition is appropriately
  • managed. Helping to prevent them from developing complications such as eye, foot, kidney and nerve

problems and reduce their chance of having a Heart Attack or Stroke.

  • Ealing Standard: Work with practices to achieve all 23 Ealing Standards to ensure that people receive high

quality care out of hospital. Helping people to stay well and out of hospital.

  • AF & Hypertension: Continue to increase the detection and therefore management of AF & Hypertension

to prevent people having strokes.

  • Cancer Screening: Increase the number of people who attend cancer screening, so that cancers are

detected at an early stage, increasing cancer mortality for people living in Ealing.

  • Single Contract: A procurement process is underway to support the contract award for Ealing Out of

Hospital Services, with an aim of improving patient outcomes, quality and the delivered pathways of care. The contract will be a 10 year contract with and a range of transformation milestones and performance incentive payments

  • Mental Health: CAMHS - Continue to work with partners across NW London to improve crisis response and
  • ut of hours provision; Early Intervention in psychosis - Working with WLMHT to ensure NICE approved

package of care is provided; IAPT and LTC - expansion of this across other LTCs: respiratory, heart failure, chronic pain, cancer

2018/19 Priorities

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Questions and Answers