and Criminal Justice in Essex Q3 2019/20 Survey Results Presentation - - PowerPoint PPT Presentation

Public Views and Experience of Policing and Criminal Justice in Essex

Q3 2019/20 Survey Results Presentation

Date: 27/04/2020 Contact: Tom Brereton – Performance Analysis Unit Unit: Strategic Change Directorate Version: 1.0

Section One Executive Summary

3

Executive Summary ry: Quarter 3 (Q (Q3) 2019/20 results

▪ In Q3, 2019/20, 65% of respondents said the police in their local area do an excellent or good job (main confidence question). This is a broadly stable compared to Q2 (64%) (page 8). ▪ Victims are far less likely to agree which is particularly important as these are people that have recently had contact with Essex Police (page 9). ▪ Those who say the police do an excellent job has increased quarter on quarter from 11% to 13% in Q3. ▪ Confidence in receiving a good service remains broadly stable compared to Q2 at 67% (page 24). ▪ Victims are least likely by some margin (53% versus 67%) to believe they would receive a good service ▪ 18% of victims are ‘not confident at all’ that they would receive a good service compared to 6% who were not victims. ▪ Perceptions of fairness (legitimacy) are a key factor in how confident people feel about the police. Performance remains stable, with Q2 and Q3 2019/2O showing that 7 in 10 residents feel they would be treated fairly if they made a complaint (page 17). ▪ Victims, younger people and BAME respondents are all less likely to feel that they would be treated fairly by the police if they made a complaint (page 18).

4

Executive Summary ry: Quarter 3, , 2019/20 results

▪ Nearly two thirds (64%) agree that the Police understand community issues – a significant increase from 56% in Q2 (page 11). ▪ Victims and BAME respondents remain less likely to agree that the police understand community issues ▪ Nearly half (47%) feel that the police are dealing with crime and ASB in their area, no change from Q2 (page 14). ▪ There has been an increase in those who ‘strongly agree’ comparing the rolling 12 months (12% versus 9%) (page 14). ▪ 41% of respondents were satisfied with the level of local policing with a stable annual trend (page 33). ▪ Victims and people aged 55+ remain the least likely by some margin to feel satisfied with the level of local policing; only about a third do (page 34). ▪ Awareness of the use of BWV has increased (64% in Q3) as has the proportion of people saying that their use makes them feel safer (page 30). ▪ Awareness of Town Centre Teams has also increased from 24% in Q2 to 27% in Q3 (page 31).

5

Executive Summary ry: concluding points

This quarter’s findings show confidence and satisfaction remaining relatively low in comparison to levels in 2017/18 and 2018/19, however, levels either remain stable or increase slightly in Q3 compared to Q2. There has been an increase in those who are the most confident, but a reduction in overall confidence which is the largest numerical group. This pattern is seen for a number of measures. Essex Police’s understanding of the issues that affect communities is at its highest level this quarter compared to any other quarter and the annual trend is an improving one. This shows the EP is listening well to the issues that matter most to local communities. The PAU has recently carried out a substantial statistical analysis of all SMSR survey data; the purpose of the analysis is to identify the key drivers of confidence, using the good or excellent job question as the basis for the

• analysis. The next page summarises the main findings from the analysis.

Summary of f Main Fin indings: PAU factor analysis

• Focusing our media output into action and outcome focussed messages appears to drive confidence. These

messages need to inform and reassure people that we are here for them and are maintaining order and safety where they live and work.

• Our visibility should be linked to action and outcome , seeing police officers is important but so is the context

(town centres, events, problem areas).

• Customer service is key, particularly managing expectations and keeping our promises, we must provide a

consistently good service across the Force.

• Focus on victims – they feel less confident and satisfied and require greatest reassurance. They are our ultimate

endorsement…and by the same token our most damaging critic if we get things wrong.

• Focus on our messages on actions and outcomes, display empathy and provide reassurance, keep our promise

and be clear about what we are promising.

• Taking pride in our work and that of our colleagues/being strong advocates.

Section Two Overall Views

8

Two-thirds think the police in their area are doing a good or excellent jo job

Q13b Taking everything into account, how good a job do you think the police in this area are doing? FIRST ASKED IN Q3 2017/18 MSG average taken from Crime Survey for England and Wales (CSEW): September 2019

NET refers to the combined score for the two most positive answer options (Excellent/Good). Significance testing at 95% confidence level.

57%

MSG Average Excellent/Good (NET) 68% 70% 69% 65% 67% 65% 65% 64% 65% 0% 20% 40% 60% 80% 100% Q3 17/18 Q4 17/18 Q1 18/19 Q2 18/19 Q3 18/19 Q4 18/19 Q1 19/20 Q2 19/20 Q3 19/20

% Good/Excellent (NET)

Quarterly Trend Annual Trend

10% 9% 4% 7% 18% 19% 59% 51% 9% 13% 12 months to end of Dec-18 12 months to end of Dec-19 An excellent job A good job A poor job A very poor job Don’t know

68% 65% % Good/Excellent (NET)

64% 65% 67% 64% 63% 65% 61% 53% 66% Male Female 16 to 34 35 to 54 55+ White BAME Yes No

Demographic Analysis (last 12 months)

% Good/Excellent (NET) Gender Age Ethnicity Victim of crime 70% 69% 69% 68% 66% 65% 65% 65% 64% 64% 63% 60% 58% 56% Braintree Chelmsford Uttlesford Colchester Epping Forest Basildon Southend Harlow Brentwood Tendring Maldon Castle Point Rochford Thurrock

District Comparisons (last 12 months)

% Good/Excellent (NET)

9

Seven out of f 10 under 35s think their local police are doing a good or excellent jo job

Q13b Taking everything into account, how good a job do you think the police in this area are doing? FIRST ASKED IN Q3 17/18

▪ Only around half of recent victims of crime (53%) think the police in their area are doing a good or excellent job ▪ Seven out of 10 Braintree residents (70%) think the police in their area are doing a good or excellent job, compared to less than 6 out of 10 in Rochford (58%) and Thurrock (56%)

10 Q13b Taking everything into account, how good a job do you think the police in this area are doing? FIRST ASKED IN Q3

Demographic Trends

% th thin ink lo local l poli lice are doin ing a good or r excell llent jo job

Annual Trend Jan – Dec 18 Jan – Dec 19 % change Braintree 71% 70%

• 1%

Chelmsford 71% 69%

• 2%

Uttlesford 58% 69% 11% ↑ Colchester 76% 68%

• 8% ↓

Epping Forest 60% 66% 6% Basildon 63% 65% 2% Southend-On-Sea 66% 65%

• 1%

Harlow 75% 65%

• 10% ↓

Brentwood 64% 64% 0% Tendring 71% 64%

• 7% ↓

Maldon 68% 63%

• 5%

Castle Point 60% 60% 0% Rochford 71% 58%

• 13% ↓

Thurrock 68% 56%

• 12% ↓

Annual Trend Jan – Dec 18 Jan – Dec 19 % change Male 70% 64%

• 6% ↓

Female 66% 65%

• 1%

Under 35 77% 67%

• 10% ↓

35-54 65% 64%

• 1%

55+ 64% 63%

• 1%

White 67% 65%

• 2%

BAME 73% 61%

• 12% ↓

Victim of crime 55% 53%

• 2%

Non victim 70% 66%

• 4% ↓

↑ significant increase ↓ significant decrease

12% 10% 6% 5% 9% 10% 16% 16% 43% 41% 14% 18% 12 months to end of Dec-18 12 months to end of Dec-19 Strongly agree Tend to agree Neither Tend to disagree Strongly disagree Don’t know

58% 60%

11 Q4 How much would you agree or disagree that Essex Police understand the issues that affect your community? MSG average taken from Crime Survey for England and Wales (CSEW): September 2019

Around 6 out 10 agree EP understand issues that affect their community

NET refers to the combined score for the two most positive answer options (Strongly/Tend to Agree). Significance testing at 95% confidence level.

68%

MSG Average Agree (NET) 54% 56% 53% 54% 60% 57% 59% 60% 58% 56% 64% 0% 20% 40% 60% 80% 100%

Q1 17/18 Q2 17/18 Q3 17/18 Q4 17/18 Q1 18/19 Q2 18/19 Q3 18/19 Q4 18/19 Q1 19/20 Q2 19/20 Q3 19/20

% Strongly/Tend to Agree (NET)

Quarterly Trend

% Agree (Net)

Annual Trend

significantly higher than all previous Quarters

59% 60% 59% 64% 56% 61% 53% 55% 60% Male Female 16 to 34 35 to 54 55+ White BAME Yes No

Demographic Analysis (last 12 months)

% Strongly/Tend to Agree (NET) 64% 64% 61% 61% 60% 59% 59% 59% 58% 58% 58% 57% 57% 54% Castle Point Southend Basildon Braintree Harlow Chelmsford Tendring Colchester Epping Forest Brentwood Uttlesford Thurrock Maldon Rochford

District Comparisons (last 12 months)

% Strongly/Tend to Agree (NET)

12

BAME residents and vic ictims of f cri rime remain the le least li likely to agree EP understand community is issues

Q4 How much would you agree or disagree that Essex Police understand the issues that affect your community?

▪ Those aged 35-54 are the most likely to agree EP understand issues affecting their community (64%) ▪ Over 6 out of 10 residents living in Castle Point (64%) and Southend (64%) agree EP understand issues affecting their community, compared to 54 in Rochford

Gender Age Ethnicity Victim of crime

13 Q4 How much would you agree or disagree that Essex Police understand the issues that affect your community?

Demographic Trends

% % agree EP understand iss issues affectin ing th their ir communit ity

Annual Trend Jan – Dec 18 Jan – Dec 19 % change Castle Point 58% 64% 6% Southend-On-Sea 57% 64% 7% ↑ Basildon 55% 61% 6% Braintree 62% 61%

• 1%

Harlow 60% 60% 0% Chelmsford 59% 59% 0% Tendring 62% 59%

• 3%

Colchester 62% 59%

• 3%

Epping Forest 50% 58% 8% ↑ Brentwood 53% 58% 5% Uttlesford 49% 58% 9% ↑ Thurrock 58% 57%

• 1%

Maldon 58% 57%

• 1%

Rochford 60% 54%

• 6%

Annual Trend Jan – Dec 18 Jan – Dec 19 % change Male 60% 59%

• 1%

Female 56% 60% 4% ↑ Under 35 65% 59%

• 6% ↓

35-54 58% 64% 6% ↑ 55+ 52% 56% 4% White 58% 61% 3% BAME 54% 53%

• 1%

Victim of crime 50% 55% 5% ↑ Non victim 59% 60% 1% ↑ significant increase ↓ significant decrease

14 Q5 How much would you agree or disagree that Essex Police are dealing with crime and anti-social behaviour that matter in your area? MSG average taken from Crime Survey for England and Wales (CSEW): 12 Months September 2019 National average taken from BMG Report on Public Views of Policing in England and Wales 2018

Around half agree EP are dealing with crime and ASB in their area

53%

MSG Average Agree (NET)

42%

National Average Agree (NET) 51% 49% 46% 49% 51% 45% 47% 45% 45% 47% 47% 0% 20% 40% 60% 80% 100%

Q1 17/18 Q2 17/18 Q3 17/18 Q4 17/18 Q1 18/19 Q2 18/19 Q3 18/19 Q4 18/19 Q1 19/20 Q2 19/20 Q3 19/20

% Strongly/Tend to Agree (NET)

NET refers to the combined score for the two most positive answer options (Strongly/Tend to Agree). Significance testing at 95% confidence level.

Quarterly Trend Annual Trend

Rollin

• lling 12

12 months

8% 8% 11% 10% 18% 19% 15% 17% 39% 34% 9% 12% 12 months to end of Dec-18 12 months to end of Dec-19 Strongly agree Tend to agree Neither Tend to disagree Strongly disagree Don’t know

% Agree (Net) 48% 46%

45% 47% 49% 47% 44% 47% 44% 38% 47% Male Female 16 to 34 35 to 54 55+ White BAME Yes No

Demographic Analysis (last 12 months)

% Strongly/Tend to Agree (NET) 54% 49% 48% 48% 47% 46% 46% 45% 45% 44% 43% 42% 41% 40% Braintree Colchester Chelmsford Uttlesford Southend-On-Sea Tendring Harlow Epping Forest Maldon Basildon Brentwood Thurrock Rochford Castle Point

District Comparisons (last 12 months)

% Strongly/Tend to Agree (NET)

15

Less than 4 out of f 10 recent victims of f crime agree EP are dealing with crime and ASB in their area

Q5 How much would you agree or disagree that Essex Police are dealing with crime and anti-social behaviour that matter in your area?

▪ Under 35s (49%) remain the most likely to agree EP are dealing with crime and ASB in their area ▪ Over half of those living in Braintree (54%) agree EP are dealing with crime and ASB, compared to 4 out of 10 in Castle Point (40%)

Gender Age Ethnicity Victim of crime

16 Q5 How much would you agree or disagree that Essex Police are dealing with crime and anti-social behaviour that matter in your area?

Demographic Trends

% % agree EP are deali ling with ith crim rime and ASB SB in in th their ir area

Annual Trend Jan – Dec 18 Jan – Dec 19 % change Braintree 51% 54% 3% Colchester 58% 49%

• 9% ↓

Chelmsford 51% 48%

• 3%

Uttlesford 36% 48% 12% ↑ Southend-On-Sea 49% 47%

• 2%

Tendring 53% 46%

• 7% ↓

Harlow 52% 46%

• 6%

Epping Forest 43% 45% 2% Maldon 49% 45%

• 4%

Basildon 44% 44% 0% Brentwood 42% 43% 1% Thurrock 43% 42%

• 1%

Rochford 50% 41%

• 9% ↓

Castle Point 39% 40% 1% Annual Trend Jan – Dec 18 Jan – Dec 19 % change Male 50% 45%

• 5% ↓

Female 46% 47% 1% Under 35 59% 49%

• 10% ↓

35-54 44% 47% 3% 55+ 42% 44% 2% White 47% 47% 0% BAME 55% 44%

• 11% ↓

Victim of crime 37% 38% 1% Non victim 49% 47%

• 2%

↑ significant increase ↓ significant decrease

16% 20% 6% 9% 79% 71% 12 months to end of Dec-18 12 months to end of Dec-19 Yes No Don't know

17 Q7 If you were to make a complaint to Essex Police about an

• fficer or staff member, do you think you would be treated fairly?

Around 7 out of 10 think they would be treated fairly if f they made a complaint about EP

80% 80% 78% 78% 82% 77% 78% 74% 70% 70% 70% 0% 20% 40% 60% 80% 100%

Q1 17/18 Q2 17/18 Q3 17/18 Q4 17/18 Q1 18/19 Q2 18/19 Q3 18/19 Q4 18/19 Q1 19/20 Q2 19/20 Q3 19/20

% Strongly/Tend to Agree (NET)

Qua uarterly Trend Annual Trend

significantly lower than Q1 17/18 – Q4 18/19

69% 73% 64% 72% 76% 73% 60% 63% 72% Male Female 16 to 34 35 to 54 55+ White BAME Yes No

Demographic Analysis (last 12 months)

% Yes 78% 77% 77% 74% 72% 72% 72% 72% 72% 71% 69% 68% 67% 62% Maldon Colchester Uttlesford Braintree Rochford Tendring Brentwood Harlow Chelmsford Castle Point Southend-On-Sea Basildon Thurrock Epping Forest

District Comparisons (last 12 months)

% Yes

18

▪ There are significant differences in agreement between Districts – over three-quarters of those living in Maldon (78%), Colchester (77%) and Uttlesford (77%) think they would be treated fairly compared with 62%

• f those in Epping Forest

Q7 If you were to make a complaint to Essex Police about an

• fficer or staff member, do you think you would be treated fairly?

Only 6 out of f 10 BAME residents think they would be treated fair irly if if they were to make a complaint

Gender Age Ethnicity Victim of crime

19 Q7 If you were to make a complaint to Essex Police about an officer

• r staff member, do you think you would be treated fairly?

Demographic Trends

% who th thin ink th they would ld be tr treated fair irly ly if if th they made a compla lain int about EP

Annual Trend Jan – Dec 18 Jan – Dec 19 % change Maldon 84% 78%

• 6%

Colchester 81% 77%

• 4%

Uttlesford 81% 77%

• 4%

Braintree 85% 74%

• 11% ↓

Rochford 81% 72%

• 9% ↓

Tendring 83% 72%

• 11% ↓

Brentwood 74% 72%

• 2%

Harlow 80% 72%

• 8% ↓

Chelmsford 78% 72%

• 6% ↓

Castle Point 78% 71%

• 7% ↓

Southend-On-Sea 76% 69%

• 7% ↓

Basildon 70% 68%

• 2%

Thurrock 77% 67%

• 10% ↓

Epping Forest 79% 62%

• 17% ↓

Annual Trend Jan – Dec 18 Jan – Dec 19 % change Male 80% 69%

• 11% ↓

Female 78% 73%

• 5% ↓

Under 35 78% 64%

• 14% ↓

35-54 79% 72%

• 7% ↓

55+ 79% 76%

• 3% ↓

White 80% 73%

• 7% ↓

BAME 70% 60%

• 10% ↓

Victim of crime 70% 63%

• 7% ↓

Non victim 80% 72%

• 8% ↓

↑ significant increase ↓ significant decrease

20

Over 8 out of f 10 agree EP respond to emergencies, alt lthough le less th than 6 out of f 10 agree th they are preventing cri rime

Q8 To what extent do you agree or disagree that Essex Police and the organisations they work with are: NB: Don’t Know excluded from the analysis

NET refers to the combined score for the two most positive answer

• ptions (Strongly Agree/Agree)

5% 6% 6% 10% 8% 11% 11% 11% 11% 11% 12% 15% 24% 21% 25% 32% 55% 58% 58% 54% 47% 53% 51% 45% 29% 25% 25% 21% 21% 15% 13% 12% Responding to emergencies Protecting children and vulnerable people Supporting victims and witnesses Tackling serious organised crime Policing the roads Bringing offenders to justice Dealing with ASB Preventing crime

Annual Trend: Rolling 12 months

Strongly disagree Disagree Agree Strongly agree

% Agree (Net) Year Ending

Dec 2019 Dec 2018 84% 83% 83% 84% 83% 83% 76% ↓ 81% 68% ↑ 65% 68% ↓ 71% 64% ↓ 66% 57% ↓ 62% ↑ significant increase ↓ significant decrease

21 Q9 Thinking about the police in your local area, which of these phrases best describes the way you would speak about them to other people? National average taken from BMG Report on Public Views of Policing in England and Wales 2018

More would speak highly of f local police than be critical of f them

40%

National Average Speak highly

34% 32% 31% 33% 35% 30% 33% 31% 33% 36% 36% 40% 39% 40% 39% 39% 43% 40% 40% 39% 38% 33% 5% 5% 6% 5% 4% 7% 8% 7% 6% 6% 9% 21% 24% 23% 22% 22% 20% 20% 21% 22% 21% 22% 0% 10% 20% 30% 40% 50% Q1 17/18 Q2 17/18 Q3 17/18 Q4 17/18 Q1 18/19 Q2 18/19 Q3 18/19 Q4 18/19 Q1 19/20 Q2 19/20 Q3 19/20 Speak highly Mixed views Critical No views

Quarterly Trend Annual Trend

21% 22% 6% 7% 40% 36% 33% 34% 12 months to end of Dec-18 12 months to end of Dec-19 Speak highly Mixed views Critical No views

32% 36% 31% 38% 33% 35% 32% 31% 35% Male Female 16 to 34 35 to 54 55+ White BAME Yes No

Demographic Analysis (last 12 months)

% Speak highly 39% 38% 37% 37% 36% 36% 35% 34% 33% 32% 32% 30% 28% 27% Braintree Basildon Uttlesford Tendring Chelmsford Southend Harlow Brentwood Maldon Epping Forest Colchester Castle Point Thurrock Rochford

District Comparisons (last 12 months)

% Speak highly

22 Q9 Thinking about the police in your local area, which of these phrases best describes the way you would speak about them to other people?

Less than a third of f under 35s and victims of f crime would speak highly of f police in their local area

▪ Those aged 35-54 are the most likely to speak highly of police in their local area ▪ There are significant differences in agreement between Districts – 39% of those living in Braintree would speak highly of local police compared with 27% of those in Rochford

Gender Age Ethnicity Victim of crime

23 Q9 Thinking about the police in your local area, which of these phrases best describes the way you would speak about them to other people?

Demographic Trends

% % sp speak hig ighly ly of f th their ir lo local l poli lice

Annual Trend Jan – Dec 18 Jan – Dec 19 % change Braintree 34% 39% 5% Basildon 36% 38% 2% Uttlesford 24% 37% 13% ↑ Tendring 34% 37% 3% Chelmsford 35% 36% 1% Southend-On-Sea 31% 36% 5% Harlow 36% 35%

• 1%

Brentwood 29% 34% 5% Maldon 32% 33% 1% Epping Forest 34% 32%

• 2%

Colchester 36% 32%

• 4%

Castle Point 27% 30% 3% Thurrock 29% 28%

• 1%

Rochford 35% 27%

• 8% ↓

Annual Trend Jan – Dec 18 Jan – Dec 19 % change Male 33% 32%

• 1%

Female 33% 36% 3% ↑ Under 35 36% 31%

• 5% ↓

35-54 32% 38% 6% ↑ 55+ 31% 33% 2% White 32% 35% 3% BAME 37% 32%

• 5% ↓

Victim of crime 32% 31%

• 1%

Non victim 33% 35% 2% ↑ significant increase ↓ significant decrease

24 Q10 If you were to report a crime or incident in the future, how confident are you that you would receive a good service from Essex Police?

Two-thirds are confident of f receiving a good service fr from EP if f they were to report a crime

NET refers to the combined score for the two most positive answer options (Very/Fairly Confident). Significance testing at 95% confidence level.

74% 74% 70% 72% 77% 71% 72% 67% 67% 68% 67% 0% 20% 40% 60% 80% 100%

Q1 17/18 Q2 17/18 Q3 17/18 Q4 17/18 Q1 18/19 Q2 18/19 Q3 18/19 Q4 18/19 Q1 19/20 Q2 19/20 Q3 19/20

% Very/Fairly Confident (NET)

Quarterly Trend Annual Trend

4% 5% 6% 7% 17% 20% 53% 46% 20% 21% 12 months to end of Dec-18 12 months to end of Dec-19 Very confident Fairly confident Not very confident Not at all confident Don’t know

73% 67% % Confident (Net)

significantly lower than Q3 18/19

65% 70% 70% 67% 65% 67% 66% 53% 69% Male Female 16 to 34 35 to 54 55+ White BAME Yes No

Demographic Analysis (last 12 months)

% Very/Fairly Confident (NET) 75% 72% 71% 69% 68% 68% 67% 67% 66% 65% 64% 62% 62% 59% Braintree Chelmsford Uttlesford Colchester Southend Maldon Basildon Epping Forest Brentwood Harlow Tendring Thurrock Castle Point Rochford

District Comparisons (last 12 months)

% Very/Fairly Confident (NET)

25

Vic ictims of f cri rime are th the le least lik likely to feel confident about receiving a good service fr from EP if if th they were to report a crime

Q10 If you were to report a crime or incident in the future, how confident are you that you would receive a good service from Essex Police?

Gender Age Ethnicity Victim of crime

▪ Under 35s (70%) remain the most likely to feel confident about receiving a good service from EP if they were to report a crime ▪ There are significant differences in confidence between Districts – three- quarters of those living in Braintree (75%) would feel confident compared with around 6 out of 10 in Rochford (59%)

26 Q10 If you were to report a crime or incident in the future, how confident are you that you would receive a good service from Essex Police?

Demographic Trends

% % very ry/fair irly ly confi fident of f receiv ivin ing a good se servi vice if if th they were to report a crim rime

Annual Trend Jan – Dec 18 Jan – Dec 19 % change Braintree 79% 75%

• 4%

Chelmsford 75% 72%

• 3%

Uttlesford 61% 71% 10% ↑ Colchester 76% 69%

• 7% ↓

Southend-On-Sea 70% 68%

• 2%

Maldon 75% 68%

• 7% ↓

Basildon 73% 67%

• 6% ↓

Epping Forest 69% 67%

• 2%

Brentwood 71% 66%

• 5%

Harlow 79% 65%

• 14% ↓

Tendring 73% 64%

• 9% ↓

Thurrock 74% 62%

• 12% ↓

Castle Point 69% 62%

• 7% ↓

Rochford 75% 59%

• 16% ↓

Annual Trend Jan – Dec 18 Jan – Dec 19 % change Male 73% 65%

• 8% ↓

Female 74% 70%

• 4% ↓

Under 35 82% 70%

• 12% ↓

35-54 71% 67%

• 4% ↓

55+ 68% 65%

• 3% ↓

White 73% 67%

• 6% ↓

BAME 78% 66%

• 12% ↓

Victim of crime 58% 53%

• 5% ↓

Non victim 75% 69%

• 6% ↓

↑ significant increase ↓ significant decrease

27 Q15 Please say how much you agree or disagree with the following statement: I am confident that the police use their stop and search power fairly and respectfully NB: Don’t Know excluded from the analysis

Agreement that EP use their stop and search power fairly and respectfully has fallen significantly

NET refers to the combined score for the two most positive answer options (Strongly/Tend to Agree). Significance testing at 95% confidence level.

significantly lower than Q1 17/18 – Q2 18/19

85% 85% 80% 80% 82% 79% 70% 71% 69% 68% 68% 0% 20% 40% 60% 80% 100% Q1 17/18 Q2 17/18 Q3 17/18 Q4 17/18 Q1 18/19 Q2 18/19 Q3 18/19 Q4 18/19 Q1 19/20 Q2 19/20 Q3 19/20

% Strongly/Tend to Agree (NET)

Quarterly Trend Annual Trend

2% 4% 4% 5% 16% 22% 47% 36% 30% 33% 12 months to end of Dec-18 12 months to end of Dec-19 Strongly agree Tend to agree Neither Tend to disagree Strongly disagree

% Agree (Net) 77% 69%

66% 72% 64% 68% 74% 70% 61% 63% 70% Male Female 16 to 34 35 to 54 55+ White BAME Yes No

Demographic Analysis (last 12 months)

% Strongly/Tend to Agree (NET) 77% 75% 73% 71% 71% 71% 71% 69% 68% 67% 67% 63% 62% 61% Uttlesford Harlow Basildon Southend Castle Point Colchester Maldon Tendring Chelmsford Brentwood Braintree Thurrock Epping Forest Rochford

District Comparisons (last 12 months)

% Strongly/Tend to Agree (NET)

28 Q15 Please say how much you agree or disagree with the following statement: I am confident that the police use their stop and search power fairly and respectfully NB: Don’t Know excluded from the analysis

▪ Over 55s are the most likely to agree the police use their stop and search power fairly & respectfully (74%) ▪ Residents in Rochford (61%) are the least likely to agree

BAME residents are th the le least lik likely to agree th the police use th their stop and search powers fairly & respectfully

Gender Age Ethnicity Victim of crime

29 Q15 Please say how much you agree or disagree with the following statement: I am confident that the police use their stop and search power fairly and respectfully

Demographic Trends

% agree th they have confi fidence in in stop and se search

Annual Trend Jan – Dec 18 Jan – Dec 19 % change Uttlesford 79% 77%

• 2%

Harlow 77% 75%

• 2%

Basildon 70% 73% 3% Southend-On-Sea 79% 71%

• 8% ↓

Castle Point 79% 71%

• 8% ↓

Colchester 78% 71%

• 7% ↓

Maldon 82% 71%

• 11% ↓

Tendring 84% 69%

• 15% ↓

Chelmsford 78% 68%

• 10% ↓

Brentwood 71% 67%

• 4%

Braintree 82% 67%

• 15% ↓

Thurrock 74% 63%

• 11% ↓

Epping Forest 73% 62%

• 11% ↓

Rochford 80% 61%

• 19% ↓

Annual Trend Jan – Dec 18 Jan – Dec 19 % change Male 77% 66%

• 11% ↓

Female 78% 72%

• 6% ↓

Under 35 73% 64%

• 9% ↓

35-54 75% 68%

• 7% ↓

55+ 82% 74%

• 8% ↓

White 78% 70%

• 8% ↓

BAME 67% 61%

• 6% ↓

Victim of crime 74% 63%

• 11% ↓

Non victim 78% 70%

• 8% ↓

↑ significant increase ↓ significant decrease

30 NQ2 Are you aware that Police Officers in your area use body worn video cameras? First Asked Q1 19/20 Q1-3 19/20 N=5,706 NQ4 To what extent do you agree or disagree that the use of Body Worn Video Cameras by Essex Police Officers makes you feel safer. First Asked Q1 19/20 N=5,706

Alm lmost two-thirds are aware that Poli lice Offi ficers use Body Worn rn Vid ideo Cameras – 8 out of f 10 agree these cameras make them feel safer

4% 4% 3% 40% 43% 33% 56% 53% 64% Q1 19/20 Q2 19/20 Q3 19/20 Yes No Don't know 2% 1% 1% 5% 3% 4% 12% 17% 11% 27% 22% 26% 51% 51% 55% Q1 19/20 Q2 19/20 Q3 19/20 Strongly agree Tend to agree Neither Tend to disagree Strongly disagree Don’t know

% Agree (Net) 78% 73% 81%

Awareness of Body Worn Video Cameras

31

Around a quarter of f Essex residents are aware of f Town Centre Teams

▪ This is the second wave respondents have been asked if they are aware of Town Centre Teams ▪ Future waves will build on this analysis and examine significant differences between Districts and Demographic groups

NQ5 Are you aware of Town Centre Teams? First Asked Q2 19/20 N=1,930

4% 1% 72% 71% 24% 27% Q2 19/20 Q3 19/20 Yes No Don't know

Section Three Visibility & Presence

33 Q1 How satisfied are you with the level of policing in your local area? By 'local area' we mean the area within about 15 minutes walking distance of your home. National average taken from BMG Report on Public Views of Policing in England and Wales 2018

Four out of f 10 remain satisfi fied with the level of f local policing

Quarterly Trend

NET refers to the combined score for the two most positive answer options (Very Satisfied/ Satisfied). Significance testing at 95% confidence level.

61%

National Average Satisfied (NET) 45% 45% 37% 42% 46% 36% 38% 39% 39% 43% 44% 0% 20% 40% 60% 80% 100% Q1 17/18 Q2 17/18 Q3 17/18 Q4 17/18 Q1 18/19 Q2 18/19 Q3 18/19 Q4 18/19 Q1 19/20 Q2 19/20 Q3 19/20

% Satisfied (Net)

Annual Trend

Rollin

• lling 12

12 months

2% 4% 9% 10% 27% 26% 22% 20% 35% 31% 5% 10% 12 months to end of Dec-18 12 months to end of Dec-19 Very satisfied Satisfied Neither Dissatisfied Very dissatisfied Don't know

% Satisfied (Net) 41% 41%

significantly higher than Q2 18/19 – Q1 19/20

41% 41% 46% 42% 36% 41% 42% 34% 42% Male Female 16 to 34 35 to 54 55+ White BAME Yes No

Demographic Analysis (last 12 months)

% Strongly/Tend to Agree (NET) 48% 47% 45% 44% 43% 42% 42% 40% 39% 38% 36% 36% 33% 32% Chelmsford Colchester Basildon Uttlesford Harlow Braintree Epping Forest Tendring Southend Brentwood Thurrock Rochford Maldon Castle Point

District Comparisons (last 12 months)

% Satisfied (Net)

34 Q1 How satisfied are you with the level of policing in your local area? By 'local area' we mean the area within about 15 minutes walking distance of your home.

Vic ictims of f cri rime & over 55s are the le least li likely to be satis isfied wit ith the le level of f policing in in their lo local area

▪ Under 35s are the most likely to be satisfied with the level of policing in their local area (46%) ▪ There are significant differences in satisfaction between Districts – almost half

• f those living in Chelmsford (48%) are satisfied compared with less than a

third in Castle Point (32%)

NET refers to the combined score for the two most positive answer

• ptions (Very Satisfied/Satisfied)

Gender Age Ethnicity Victim of crime

35 Q1 How satisfied are you with the level of policing in your local area? By 'local area' we mean the area within about 15 minutes walking distance of your home.

Demographic Trends

% % sa satis isfi fied with ith th the le level l of f lo local l polic licin ing

Annual Trend Jan – Dec 18 Jan – Dec 19 % change Chelmsford 46% 48% 2% Colchester 50% 47%

• 3%

Basildon 40% 45% 5% Uttlesford 28% 44% 16% ↑ Harlow 45% 43%

• 2%

Braintree 42% 42% 0% Epping Forest 32% 42% 10% ↑ Tendring 40% 40% 0% Southend-On-Sea 41% 39%

• 2%

Brentwood 35% 38% 3% Thurrock 43% 36%

• 7% ↓

Rochford 42% 36%

• 6%

Maldon 40% 33%

• 7% ↓

Castle Point 31% 32% 1% Annual Trend Jan – Dec 18 Jan – Dec 19 % change Male 43% 41%

• 2%

Female 38% 41% 3% ↑ Under 35 55% 46%

• 9% ↓

35-54 37% 42% 5% ↑ 55+ 34% 36% 2% ↑ White 39% 41% 2% BAME 59% 42%

• 17% ↓

Victim of crime 31% 34% 3% Non victim 42% 42% 0% ↑ significant increase ↓ significant decrease

36 Q2 How important, if at all, do you think it is to have a regular uniformed police presence in the area where you live? National average taken from BMG Report on Public Views of Policing in England and Wales 2018

A regular uniformed police presence remains important for the majo jority of Essex residents

NET refers to the combined score for the two most positive answer options (Very/Fairly Important). Significance testing at 95% confidence level.

78%

National Average Important (NET) 67% 68% 65% 62% 58% 64% 68% 63% 60% 71% 76% 0% 20% 40% 60% 80% 100%

Q1 17/18 Q2 17/18 Q3 17/18 Q4 17/18 Q1 18/19 Q2 18/19 Q3 18/19 Q4 18/19 Q1 19/20 Q2 19/20 Q3 19/20

% Very Important

Quarterly Trend Annual Trend

7% 6% 29% 25% 63% 68% 12 months to end of Dec-18 12 months to end of Dec-19 Very important Fairly important Not very important Not at all important Don't know

47%

National Average Very Important

92% 92% % Important (Net)

significantly higher than all previous Quarters

63% 72% 58% 74% 69% 68% 65% 76% 67% Male Female 16 to 34 35 to 54 55+ White BAME Yes No

Demographic Analysis (last 12 months)

% Very Important 82% 77% 71% 71% 70% 70% 66% 65% 65% 63% 61% 61% 58% 57% Basildon Harlow Epping Forest Southend Thurrock Castle Point Tendring Rochford Brentwood Chelmsford Colchester Braintree Uttlesford Maldon

District Comparisons (last 12 months)

% Very Important

37 Q2 How important, if at all, do you think it is to have a regular uniformed police presence in the area where you live? National average taken from Ipsos Mori Report on Public Views of Policing in England and Wales 2017/18

Three quarters of f recent vic ictims of f cri rime continue to thin ink a regular uniformed police presence is is very ry im important

▪ Under 35s are the least likely to think a regular uniformed police presence is very important (58%) ▪ Eight out of 10 residents living in Basildon (82%) think a regular uniformed police presence is very important, compared with 57% in Maldon

Gender Age Ethnicity Victim of crime

38 Q2 How important, if at all, do you think it is to have a regular uniformed police presence in the area where you live?

Demographic Trends

% % th thin ink a regula lar unif iformed polic lice presence is is very ry im important

Annual Trend Jan – Dec 18 Jan – Dec 19 % change Basildon 72% 82% 10% ↑ Harlow 67% 77% 10% ↑ Epping Forest 70% 71% 1% Southend-On-Sea 67% 71% 4% Thurrock 71% 70%

• 1%

Castle Point 75% 70%

• 5%

Tendring 62% 66% 4% Rochford 57% 65% 8% ↑ Brentwood 64% 65% 1% Chelmsford 54% 63% 9% ↑ Colchester 54% 61% 7% ↑ Braintree 60% 61% 1% Uttlesford 55% 58% 3% Maldon 53% 57% 4% Annual Trend Jan – Dec 18 Jan – Dec 19 % change Male 60% 63% 3% ↑ Female 66% 72% 6% ↑ Under 35 50% 58% 8% ↑ 35-54 67% 74% 7% ↑ 55+ 70% 69%

• 1%

White 64% 68% 4% ↑ BAME 59% 65% 6% ↑ Victim of crime 77% 76%

• 1%

Non victim 61% 67% 6% ↑ ↑ significant increase ↓ significant decrease

39 Q3 Compared to the last 12 months has there been a change in the level of policing in this area? National average taken from BMG Report on Public Views of Policing in England and Wales 2018

There has been a significant improvement in perceptions of f policing levels over the last year

22%

National Average Service provided by local police has got worse 4% 6% 6% 6% 4% 7% 6% 6% 7% 6% 7% 26% 25% 26% 25% 24% 28% 29% 27% 23% 22% 20% 65% 65% 65% 64% 66% 60% 58% 61% 62% 65% 63% 5% 4% 3% 4% 6% 5% 7% 7% 8% 7% 10% Q1 17/18 Q2 17/18 Q3 17/18 Q4 17/18 Q1 18/19 Q2 18/19 Q3 18/19 Q4 18/19 Q1 19/20 Q2 19/20 Q3 19/20 Don't know Decrease About the same Increase

Quarterly Trend Annual Trend

6% 6% 27% 23% 62% 63% 6% 8% 12 months to end of Dec-18 12 months to end of Dec-19 Increase About the same Decrease Don't know

40 Q3 Compared to the last 12 months has there been a change in the level of policing in this area?

Demographic Trends

% % who th thin ink th there has been a decrease in in th the le level l of f poli licin ing

Annual Trend Jan – Dec 18 Jan – Dec 19 % change Castle Point 31% 33% 2% Epping Forest 32% 29%

• 3%

Rochford 27% 26%

• 1%

Basildon 31% 25%

• 6% ↓

Braintree 25% 24%

• 1%

Harlow 22% 22% 0% Maldon 26% 22%

• 4%

Brentwood 28% 22%

• 6% ↓

Southend-On-Sea 25% 21%

• 4%

Chelmsford 20% 20% 0% Tendring 27% 20%

• 7% ↓

Thurrock 28% 20%

• 8% ↓

Uttlesford 35% 19%

• 16% ↓

Colchester 22% 18%

• 4%

Annual Trend Jan – Dec 18 Jan – Dec 19 % change Male 25% 22%

• 3% ↓

Female 28% 23%

• 5% ↓

Under 35 20% 20% 0% 35-54 32% 26%

• 6% ↓

55+ 27% 22%

• 5% ↓

White 27% 22%

• 5% ↓

BAME 20% 23% 3% Victim of crime 33% 29%

• 4%

Non victim 26% 22%

• 4% ↓

↑ significant increase ↓ significant decrease

22% 23% 20% 26% 22% 22% 23% 29% 22% Male Female 16 to 34 35 to 54 55+ White BAME Yes No

Demographic Analysis (last 12 months)

% Decrease

41

Three out of f 10 recent vic ictims of f cri rime think there has been a decrease in in the le level of f policing in in the la last 12m

Gender Age Ethnicity Victim of crime

Q3 Compared to the last 12 months has there been a change in the level of policing in this area?

Section Four Crime & ASB Perceptions

43 Q19 Compared with 12 months ago, do you think crime and anti-social behaviour have become more of a problem in your area less of a problem, or has it not changed? National average taken from BMG Report on Public Views of Policing in England and Wales 2018

Over a thir ird continue to thin ink cri rime & ASB has become more of f a problem in in the la last 12 months

Significance testing at 95% confidence level

26%

National Average More of a problem 39% 40% 34% 32% 35% 38% 40% 41% 27% 32% 38% 0% 20% 40% 60% 80% 100%

Q1 17/18 Q2 17/18 Q3 17/18 Q4 17/18 Q1 18/19 Q2 18/19 Q3 18/19 Q4 18/19 Q1 19/20 Q2 19/20 Q3 19/20

% More of a problem

Quarterly Trend Annual Trend

6% 9% 36% 35% 53% 52% 5% 5% 12 months to end of Dec-18 12 months to end of Dec-19 Less of a problem No change More of a problem Don't know

significantly higher than Q1-2 19/20

31% 38% 31% 37% 35% 35% 34% 55% 32% Male Female 16 to 34 35 to 54 55+ White BAME Yes No

Demographic Analysis (last 12 months)

% More of a problem 48% 45% 44% 41% 38% 35% 34% 34% 33% 33% 28% 28% 24% 24% Harlow Castle Point Southend Thurrock Basildon Brentwood Rochford Epping Forest Braintree Tendring Chelmsford Maldon Uttlesford Colchester

District Comparisons (last 12 months)

% More of a problem

44 Q19 Compared with 12 months ago, do you think crime and anti-social behaviour have become more of a problem in your area less of a problem, or has it not changed?

Over half lf of f vic ictims of f cri rime think cri rime and ASB has become more of f a problem in in the la last 12 months

▪ Under 35s (31%) and Males (31%) are the least likely to think crime and ASB has become more of a problem ▪ Almost half of those living in Harlow (48%) think crime and ASB has become more

• f a problem compared with less than a quarter in Colchester (24%)

Gender Age Ethnicity Victim of crime

45 Q19 Compared with 12 months ago, do you think crime and anti-social behaviour have become more of a problem in your area less of a problem, or has it not changed?

Demographic Trends

% % who th thin ink crim rime and ASB SB has become more of f a proble lem in in th the las last 12 months

Annual Trend Jan – Dec 18 Jan – Dec 19 % change Harlow 32% 48% 16% ↑ Castle Point 41% 45% 4% Southend-On-Sea 39% 44% 5% Thurrock 43% 41%

• 2%

Basildon 40% 38%

• 2%

Brentwood 35% 35% 0% Rochford 35% 34%

• 1%

Epping Forest 42% 34%

• 8% ↓

Braintree 34% 33%

• 1%

Tendring 37% 33%

• 4%

Chelmsford 34% 28%

• 6% ↓

Maldon 25% 28% 3% Uttlesford 39% 24%

• 15% ↓

Colchester 26% 24%

• 2%

Annual Trend Jan – Dec 18 Jan – Dec 19 % change Male 31% 31% 0% Female 41% 38%

• 3% ↓

Under 35 24% 31% 7% ↑ 35-54 41% 37%

• 4% ↓

55+ 41% 35%

• 6% ↓

White 37% 35%

• 2% ↓

BAME 26% 34% 8% ↑ Victim of crime 52% 55% 3% Non victim 34% 32%

• 2%

↑ significant increase ↓ significant decrease

Section Five Police Engagement

47 Q20 How interested, if at all, are you in knowing what the police are doing in your local area?

Around three quarters are in interested in in knowing what the police are doing in in their lo local area

Significance testing at 95% confidence level

significantly lower than Q1 17/18 – Q1 19/20

85% 86% 85% 85% 85% 87% 80% 82% 81% 74% 76% 0% 20% 40% 60% 80% 100%

Q1 17/18 Q2 17/18 Q3 17/18 Q4 17/18 Q1 18/19 Q2 18/19 Q3 18/19 Q4 18/19 Q1 19/20 Q2 19/20 Q3 19/20

% Very/Fairly Interested

Quarterly Trend Annual Trend

4% 9% 11% 12% 52% 48% 32% 30% 12 months to end of Dec-18 12 months to end of Dec-19 Very interested Fairly interested Not very interested Not at all interested Don't know

National average taken from BMG Report on Public Views of Policing in England and Wales 2018

81%

National Average

84% 78% % Interested (Net)

77% 79% 69% 80% 84% 80% 65% 83% 77% Male Female 16 to 34 35 to 54 55+ White BAME Yes No

Demographic Analysis (last 12 months)

% Interested 84% 81% 81% 80% 80% 80% 79% 78% 78% 76% 76% 74% 73% 73% Colchester Maldon Castle Point Uttlesford Southend Braintree Rochford Thurrock Tendring Brentwood Harlow Basildon Epping Forest Chelmsford

District Comparisons (last 12 months)

% Interested

48

Under 35s and BAME residents remain the le least li likely to be in interested about knowing what the police are doing

▪ There are significant differences in interest between Districts – 84% of Colchester residents are interested in knowing what the police are doing, compared to 73% in Epping Forest and Chelmsford

Gender Age Ethnicity Victim of crime

Q20 How interested, if at all, are you in knowing what the police are doing in your local area?

49 Q20 How interested, if at all, are you in knowing what the police are doing in your local area?

Demographic Trends

% % who are very/ ry/fairly in interested in in knowing what t th the poli lice are doin ing in in th their ir lo local area

Annual Trend Jan – Dec 18 Jan – Dec 19 % change Colchester 83% 84% 1% Maldon 86% 81%

• 5%

Castle Point 85% 81%

• 4%

Uttlesford 86% 80%

• 6% ↓

Southend-On-Sea 84% 80%

• 4%

Braintree 83% 80%

• 3%

Rochford 86% 79%

• 7% ↓

Thurrock 85% 78%

• 7% ↓

Tendring 87% 78%

• 9% ↓

Brentwood 87% 76%

• 11% ↓

Harlow 82% 76%

• 6% ↓

Basildon 79% 74%

• 5%

Epping Forest 86% 73%

• 13% ↓

Chelmsford 83% 73%

• 10% ↓

Annual Trend Jan – Dec 18 Jan – Dec 19 % change Male 83% 77%

• 6% ↓

Female 85% 79%

• 6% ↓

Under 35 78% 69%

• 9% ↓

35-54 87% 80%

• 7% ↓

55+ 86% 84%

• 2%

White 85% 80%

• 5% ↓

BAME 78% 65%

• 13% ↓

Victim of crime 87% 83%

• 4%

Non victim 84% 77%

• 7% ↓

↑ significant increase ↓ significant decrease

50 Q21 Overall, how well informed do you feel about what the police in your local area are doing?

Around 4 out of f 10 feel in informed about what the police are doin ing in in their lo local area

Significance testing at 95% confidence level

40% 38% 38% 40% 39% 37% 35% 40% 39% 37% 45% 0% 20% 40% 60% 80% 100% Q1 17/18 Q2 17/18 Q3 17/18 Q4 17/18 Q1 18/19 Q2 18/19 Q3 18/19 Q4 18/19 Q1 19/20 Q2 19/20 Q3 19/20

% Very/Fairly Informed

Quarterly Trend Annual Trend

21% 20% 41% 38% 33% 34% 5% 7% 12 months to end of Dec-18 12 months to end of Dec-19 Very informed Fairly informed Not very informed Not at all informed Don't know

37%

National Average

National average taken from BMG Report on Public Views of Policing in England and Wales 2018

38% 40% % Informed (Net)

significantly higher than all previous Quarters

41% 39% 40% 40% 40% 40% 41% 39% 41% Male Female 16 to 34 35 to 54 55+ White BAME Yes No

Demographic Analysis (last 12 months)

% Informed 48% 45% 45% 43% 43% 41% 40% 40% 39% 39% 35% 35% 35% 33% Uttlesford Colchester Tendring Southend Braintree Maldon Castle Point Thurrock Rochford Chelmsford Epping Forest Basildon Brentwood Harlow

District Comparisons (last 12 months)

% Informed

51

Alm lmost half of f Uttlesford residents feel well in informed

▪ Feeling well informed about what the police are doing is similar across all demographic groups ▪ Only a third of residents in Harlow (33%) feel well informed

Gender Age Ethnicity Victim of crime

Q21 Overall, how well informed do you feel about what the police in your local area are doing?

52 Q21 Overall, how well informed do you feel about what the police in your local area are doing?

Demographic Trends

% % who are feel l in inform rmed about what th the poli lice in in th their ir lo local l area are doin ing

Annual Trend Jan – Dec 18 Jan – Dec 19 % change Uttlesford 38% 48% 10% ↑ Colchester 42% 45% 3% Tendring 44% 45% 1% Southend-On-Sea 36% 43% 7% ↑ Braintree 36% 43% 7% ↑ Maldon 37% 41% 4% Castle Point 36% 40% 4% Thurrock 37% 40% 3% Rochford 40% 39%

• 1%

Chelmsford 39% 39% 0% Epping Forest 32% 35% 3% Basildon 36% 35%

• 1%

Brentwood 30% 35% 5% Harlow 39% 33%

• 6%

Annual Trend Jan – Dec 18 Jan – Dec 19 % change Male 39% 41% 2% Female 36% 39% 3% ↑ Under 35 39% 40% 1% 35-54 36% 40% 4% ↑ 55+ 38% 40% 2% White 38% 40% 2% BAME 33% 41% 8% ↑ Victim of crime 34% 39% 5% ↑ Non victim 38% 41% 3% ↑ significant increase ↓ significant decrease

53 Q26 Before this interview were you aware of the role of the Essex Police & Crime Commissioner?

Around a third are aware of f the role of f the Essex Police & Crime Commissioner

42% 38% 41% 39% 38% 34% 39% 35% 33% 32% 37% 0% 20% 40% 60% 80% 100%

Q1 17/18 Q2 17/18 Q3 17/18 Q4 17/18 Q1 18/19 Q2 18/19 Q3 18/19 Q4 18/19 Q1 19/20 Q2 19/20 Q3 19/20

% Aware

Quarterly Trend Annual Trend

37% 34% 12 months to end

• f Dec-18

12 months to end

• f Dec-19

% Aware

38% 31% 25% 35% 42% 35% 27% 44% 33% Male Female 16 to 34 35 to 54 55+ White BAME Yes No

Demographic Analysis (last 12 months)

% Aware 48% 45% 40% 39% 37% 36% 35% 34% 34% 33% 32% 27% 27% 26% Uttlesford Maldon Colchester Rochford Epping Forest Chelmsford Southend Brentwood Castle Point Tendring Braintree Harlow Basildon Thurrock

District Comparisons (last 12 months)

% Aware

54

Vic ictims of f cri rime are the most li likely to be aware of f the role of f the Essex Poli lice & Cri rime Commissioner

▪ Only around a quarter of under 35s (25%) and BAME residents (27%) are aware of the role of the Essex Police & Crime Commissioner ▪ Almost half of those living in Uttlesford (48%) and Maldon (45%) are aware compared to less than 3 out of 10 in Harlow (27%), Basildon (27%) and Thurrock (26%)

Gender Age Ethnicity Victim of crime

Q26 Before this interview were you aware of the role of the Essex Police & Crime Commissioner?

55 Q26 Before this interview were you aware of the role of the Essex Police & Crime Commissioner?

Demographic Trends

% % aware of f th the role le of f th the Ess ssex Poli lice & Cr Crim ime Co Commis issio ioner

Annual Trend Jan – Dec 18 Jan – Dec 19 % change Uttlesford 47% 48% 1% Maldon 47% 45%

• 2%

Colchester 39% 40% 1% Rochford 38% 39% 1% Epping Forest 34% 37% 3% Chelmsford 44% 36%

• 8% ↓

Southend-On-Sea 40% 35%

• 5%

Brentwood 36% 34%

• 2%

Castle Point 31% 34% 3% Tendring 42% 33%

• 9% ↓

Braintree 38% 32%

• 6% ↓

Harlow 32% 27%

• 5%

Basildon 31% 27%

• 4%

Thurrock 29% 26%

• 3%

Annual Trend Jan – Dec 18 Jan – Dec 19 % change Male 41% 38%

• 3% ↓

Female 34% 31%

• 3% ↓

Under 35 27% 25%

• 2%

35-54 39% 35%

• 4% ↓

55+ 44% 42%

• 2%

White 38% 35%

• 3% ↓

BAME 28% 27%

• 1%

Victim of crime 40% 44% 4% Non victim 37% 33%

• 4% ↓

↑ significant increase ↓ significant decrease

Appendices

57

Respondent Breakdown Ja

January – December 2019

49% 51%

10% 10% 10% 10% 9% 8% 8% 7% 5% 5% 5% 5% 4% 4% Colchester Basildon Southend-On-Sea Chelmsford Thurrock Braintree Tendring Epping Forest Castle Point Harlow Rochford Uttlesford Brentwood Maldon Weighted Proportions

29% 35%

16-34 35-54

36%

55+

88% 12%

White BAME

9%

Yes

Gender Disability Age District Ethnic Group

Results have been weighted to accurately represent the population size of each District

58

In Introduction & Methodology

▪ This report details the eleventh quarter of results for the Essex Police Public Perceptions Survey ▪ Since the survey began 21,206 Essex residents have been interviewed – approx. 1,514 in each of the 14 Districts ▪ Fieldwork is now split between interviews taking place over the phone and face to face. This methodology helps engage young people. In Q3 19/20 50% of interviews took place face-to-face and 50% over the phone ▪ Results have been weighted to accurately represent the population size and demographics of each District ▪ The report presents the results at an annual and quarterly level to compare the performance of Essex Police and highlight significant changes in public perceptions over time ▪ District and demographic analysis combines the sample from the four quarters over the last 12 months to add greater confidence to the results ▪ The results are also benchmarked against the National (BMG) and CSEW MSG average where possible ▪ Future reports will continue to track changes in public perception levels and identify high performing areas and those with need for improvement