an adaptation technique for gf based dialogue systems
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An Adaptation Technique for GF-Based Dialogue Systems Faegheh Hasibi August 31, 2012 Department of Computer Science and Engineering Chalmers University of Technology and University of Gothenburg Outline Introduction The Baseline System


  1. An Adaptation Technique for GF-Based Dialogue Systems Faegheh Hasibi August 31, 2012 Department of Computer Science and Engineering Chalmers University of Technology and University of Gothenburg

  2. Outline • Introduction • The Baseline System • Adaptation Technique • Example: An Adaptable Transport Query System • Evaluation • Directions August 31, 2012 Chalmers - University of Gothenburg 2

  3. Introduction Examples in a transport dialogue system: • Normal dialogue: User: I want to go from Chalmers to Valand today at 7:30 System: Take tram number 7 from Chalmers to Valand at 7:33 • User adaptable dialogue: User: work means Chalmers on Monday at 7:30 User: home means Valand User: I want to go from work to home System: Take tram number 7 from Chalmers to Valand at 7:33 August 31, 2012 Chalmers - University of Gothenburg 3

  4. Objective Lexicon Database Grammar • To adapt the GF grammar of information-seeking dialogue systems August 31, 2012 Chalmers - University of Gothenburg 4

  5. Grammatical Framework (GF) • GF is a multilingual grammar formalism. • Translate phrases between several languages. • GF grammars are divided to two module types: – Abstract module – The ontology of a domain – Concrete module – Linearization of a abstract syntax in a particular language June 11, 2012 Chalmers - University of Gothenburg 5

  6. Portable Grammar Format (PGF) • PGFs are generated by compiling a set of concrete grammars with the same abstract syntax. • PGF is a low-level binary format of GF grammars • A PGF interpreter is needed to work with PGF files – performs parsing, linearization, random generation and type checking August 31, 2012 Chalmers - University of Gothenburg 6

  7. The transport query system Features: • Multilingual GF-based query system – English and Swedish languages • Presents up-to-date travel plan – Communicates with a transport web service • Can be used for other transport networks – Stop names are automatically added to the grammar by the GF Writer application August 31, 2012 Chalmers - University of Gothenburg 7

  8. GF Writer Application The embedded GF writer: • Writes GF grammar rules during the execution of a program • Generates or modifies abstract and concrete GF modules • Compiles GF grammars and generates PGF files – Run GF software commands August 31, 2012 Chalmers - University of Gothenburg 8

  9. System Overview August 31, 2012 Chalmers - University of Gothenburg 9

  10. Grammar overview • Natural language grammars and HTTP grammar have the same abstract syntax • Mapping between natural language queries and HTTP requests HTTP English Swedish Abstract Syntax August 31, 2012 Chalmers - University of Gothenburg 10

  11. Grammar Structure • Separate modules for query and answer utterances • Stop grammar holds stop names and identifiers • Stop names can be offered to users August 31, 2012 Chalmers - University of Gothenburg 11

  12. Stop Grammar • Abstract Syntax fun St_1 : Stop; • English linearization lin St_1 = mkStop " Valand " "Göteborg" "track A"; oper mkStop : Str -> Str -> Str -> TStop = \stop, region, track -> { s = stop; r = region; t = track; alt = stop ++ region}; • HTTP linearization lin St_1 = {s = "9022014004420003"}; August 31, 2012 Chalmers - University of Gothenburg 12

  13. Query Grammar • Abstract Syntax fun GoFromTo : Stop -> Stop -> Day -> Time -> Query ; • HTTP linearization lin GoFromTo from to day time = {s = "date=“ ++ day.s ++ "&time=" ++ time.s ++ "&originId=" ++ from.s ++ "&destId=" ++ to.s}; August 31, 2012 Chalmers - University of Gothenburg 13

  14. Adaptation Challenges in GF • GF grammar adaptation can be costly in 2 aspects: 1. Modifying GF modules opening a GF module • Searching through rule • 2. Reproducing the PGF file • Adaptation can be even worse when: – Changes need to be applied for several modules – GF modules are huge August 31, 2012 Chalmers - University of Gothenburg 14

  15. Adaptation Technique • Changes are applied to an extension grammar • The Extenxion grammar extends all other grammars • New grammar rules will be added gradually August 31, 2012 Chalmers - University of Gothenburg 15

  16. Adaptation Technique Grammar Compilation: • GF compiles grammars separately • The only compiled grammar is the Extension grammar – The huge main grammar is not compiled • The compilation time is short August 31, 2012 Chalmers - University of Gothenburg 16

  17. Adaptable Travel Grammar • Convert the query system to an Ext adaptive one Travel Def Query Answer • The adaptation technique is Stop DayTime used for: 1. User adaptation 2. Self-adaptation August 31, 2012 Chalmers - University of Gothenburg 17

  18. 1. User Adaptation Stop, Day and Time Customization: • User definition : Work means Chalmers on Monday at 7:30 • Abstract syntax tree: (Customize ((((DefPlaceDayTime Work) St_2) Monday) ((HourMin (Num N7)) ((Nums N3) (Num N0))))) August 31, 2012 Chalmers - University of Gothenburg 18

  19. 1. User Adaptation Stop, Day and Time Customization: Abstract syntax: abstract Ext = Travel ** { fun WorkStopDayTime : StopDayTime ; } August 31, 2012 Chalmers - University of Gothenburg 19

  20. 1. User Adaptation Stop, Day and Time Customization: English concrete syntax: lin WorkStopDayTime = toStopDayTime TravelEng.Work TravelEng.St_2 TravelEng.Monday "7:30"; oper toStopDayTime: {s : Str} -> Stop -> Day -> Str -> StopDayTime = \new, s, d, t -> {stop = s; day= d; time= t; alt = new.s}; August 31, 2012 Chalmers - University of Gothenburg 20

  21. 1. User Adaptation Stop, Day and Time Customization: HTTP concrete syntax: lincat StopDayTime = {stop : Stop; day : Day; time : Str}; lin WorkStopDayTime = toStopDayTime TravelEng.St_2 TravelEng.Monday "7:30"; oper toStopDayTime : Stop -> Day -> Str -> StopDayTime = \st, d, t -> { stop = st; day = d; time = t }; August 31, 2012 Chalmers - University of Gothenburg 21

  22. 1. User Adaptation Stop customization: • User definition: Home means Valand. Abstract syntax: No changes Concrete syntax: concrete ExtEng of Ext = TravelEng - [ St_1 ] ** { lin St_1 = toStop TravelEng.Home TravelEng.St_1; } toStop : {s : Str} -> Stop -> Stop = \new, stop -> {s = stop.s; r = stop.r; t = stop.t; alt = stop.alt | new.s }; August 31, 2012 Chalmers - University of Gothenburg 22

  23. 2. Self-adaptation • Keep the system always updated – Adding new vehicle labels Steps: • Check the label is exists in the grammar – Try to parse the label • If the parser does not succeeds – A new rule will be added August 31, 2012 Chalmers - University of Gothenburg 23

  24. 2. Self-adaptation Abstract syntax: abstract Ext = Travel ** { fun Lbl_new : Label; . . . } Concrete syntax: concrete ExtEng of Ext = TravelEng-[ . . . ]** { lin Lbl_new = { s=“Grön Express”}; . . . } August 31, 2012 Chalmers - University of Gothenburg 24

  25. Adaptable Transport Query System • Supported format for user’s definitions: – value means stop-name – value means stop-name day – value means stop-name day time – value means day • The changes are applied to all supported languages while adapting the system in one language. August 31, 2012 Chalmers - University of Gothenburg 25

  26. Evaluation The effect of user adaptation on speech recognition was assessed: – 120 random generated queries were fed to an ordinary speech recognizer (Google) • All non-adapted queries were failed. • Most of the adapted queries were passed. August 31, 2012 Chalmers - University of Gothenburg 26

  27. Evaluation (Non-adapted queries) A failed non-adapted query:  I want to go from Skra Bro to Vrångö on Tuesday at 13:12  I want to go from scratch the tools call on Tuesday at 13:12 Speech recognizer behavior : – Can find known words – Cannot recognize foreign words by guessing alphabets – Translate foreign words to known words August 31, 2012 Chalmers - University of Gothenburg 27

  28. Evaluation (Adapted queries) A failed adapted query:  I want to go from pub to park on Friday at 15:35  I want to go from park to park on Friday at 15:35 Speech recognition is improved by adaptation: – Elimination of foreign words – Shorter queries August 31, 2012 Chalmers - University of Gothenburg 28

  29. Evaluation (Error rate) • Word error rate: Rate of un-recognized words in a sentence – each query and the recognized one was checked word by word. • Sentence error rate: Rate of failure in recognizing the whole sentence correctly Word error rate Sentence error rate Non-adapted queris 58% 100% Adapted queries 26% 53% August 31, 2012 Chalmers - University of Gothenburg 29

  30. Directions • Extend the transport query system to a multimodal system (to support speech, text and map clicks). • Use more efficient algorithm for searching through a GF module • Apply the adaptation to various domains – Media players – Price comparison services August 31, 2012 Chalmers - University of Gothenburg 30

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