SLIDE 1
I’m delighted to talk to you about In Safe Hands – a community initiative combining genuine collaboration, training, partnership and timely intervention in order to safeguard children. Almost exactly a year ago, I attended the Farrer & Co Child Protection Unit, Annual Child Protection Conference. As Deputy Head and Designated Safeguarding Lead of Meadlands Primary School and Nursery, Ham - I took a keen interest in everything the presenters had to say. But I found two presentations particularly striking because in essence, they had the same message.
SLIDE 2 The first message came from Ian Wise QC I wasn’t surprised to hear that we don’t always work together effectively enough to safeguard children. I’ve heard that many times. I wouldn’t have been surprised to hear that collaboration across professional agencies was an issue even ten, twenty
- r fifty years ago. However, I was astonished to hear that
even as many as one hundred or more years ago, working together effectively was seen to be one of the major reasons why, on reflection, children were not kept safe. The second presentation which resonated came from Lisa Harker who last year represented the NSPCC. She described the national context in terms of child protection and safeguarding issues and discussed the need more than ever for organisations to ‘hold hands across agencies to protect children’. Of course the need to do this is partly financial, with local authority funding seeming to continue to decrease at a rate of knots. However, it’s not the budget which bothers me, it’s the fact that when I have been part of a genuinely collaborative, pro-active and timely ‘Team Around the Child’ – I have been part of a positive force, effecting genuine change in the lives of children and families and surely – this is what we want. A lack of genuine, ‘multi-agency working’ is often sited in the findings of Serious Case Reviews and even at the ‘Early Help’ stage, in my own context, I was often frustrated by a lack of true partnership working. We’re still not ‘working together’ often or effectively enough.
SLIDE 3 I have been Deputy at Meadlands for eight years now and my role has always focused squarely on pastoral and welfare issues. People often assume, that in the leafy borough of Richmond, that there aren’t really any Safeguarding issues, that it’s in the inner city schools where children really need
- protection. But children everywhere need protecting, and every community, irrespective of its socio-
economic profile, has its challenges. Ham is a really interesting place – I think that’s one of the reasons I’ve stayed at Meadlands so long. It’s really very beautiful, nestled between the River Thames to the south and Richmond Park to the north, we certainly have an enviable location. However, the school serves two fairly large council estates, hidden behind the multi-million pound mansions on Ham Common and this makes for a really interesting and diverse school community. People are often very surprised to hear that 27 languages are spoken at our school. The other interesting thing about Ham is you wouldn’t really go to Ham unless you had a reason to. By that I mean it’s rather ‘cut-off’ in geographical terms. And the many families who have lived in Ham for the last fifty years or so, tend not to leave, why would they in that location? And if they do leave, there seems to be some invisible, magnetic pull – they always return. For this reason, there tend to be many ‘generational’ issues which present a challenge to us as a school in terms of promoting the safety and welfare of children. Neglect and domestic violence are common, much of the community are complacent and flippant about their misuse of drugs and alcohol and mental health issues are a problem not just for the adults but increasingly for our children as well.
SLIDE 4
Back at school, following the conference, the idea for In Safe Hands developed over a cup of tea with our wonderful Safer Schools Police Officer who was also questioning how he could communicate more meaningfully with parents, frustrated as he was that the same individuals were being arrested time and time again. I re-read Adele Eastman of Farrer & Co’s paper for the Centre for Social Justice, ‘Enough is enough’ and I began to ask myself how we could do things differently here in our community. How could we work smarter to create a robust network of support to ensure important messages are communicated with families? Alongside this my wonderful Headteacher was encouraging me to DREAM BIG! And so, these seeds of an idea began to take root and grow. Back in April, we held our first In Safe Hands Professionals Network Meeting. Representatives from Health, Education, Children’s Services and the Voluntary Sector came together in our school hall to begin to explore how we could establish genuine, cross-agency partnerships; sharing our aims and objectives; pooling our resources; in order that we can provide targeted support, at the right time, with a focus on early intervention and prevention and hopefully with a secondary benefit of saving money. Working together collaboratively and proactively and not just coming together reactively after an issue or trauma has already occurred. It was so interesting that with no seating plan, professionals grouped themselves according to their sector – teachers on one table, social workers on another, police on another etc etc! I mixed them all up when we began the workshop and some really fruitful conversations began! Because at the heart of In Safe Hands is the principle of building relationships – professional to professional, professional to parent, parent and professional to child. That same week, the Early Intervention Foundation held their conference and discussed the concept of ‘picking up the signs, not the pieces’ again the financial gains of intervening early rather than waiting until young people have deeply entrenched and complex mental health or substance misuse issues. It’s common sense.
SLIDE 5 KEY MESSAGES FROM PROFESSIONAL’S NETWORK MEETING APRIL 2016
- Consistency in the messages – do we need a shared, cross-agency policy?
- Clarity on what we can offer
- Simplifying and clarifying pathways to support
- Importance of professionals getting together, talking, building relationships,
sharing frustrations
- A shared responsibility
- Stigma and power around the language we use. Instead of multi-agency – what
can we use? Instead of ‘reporting’ how about listen-affirm-pass on
- Challenging the intrinsic fear our community appear to have around receiving
support but also reporting abuse
- Developing trust across agencies but also between families and the agencies
SLIDE 6
- Having the confidence to hold each other to account and the humility to
accept when things go wrong – learning from these experiences
- Providing personalised, localised services
- No surprises for families – clarity on information sharing – communicating the
importance of information sharing and the reasons why it’s necessary
- Importance of reassuring parents, they are not alone and all parents struggle
some of the time, dispelling myths
- What are our cross-agency, bottom-line, non-negotiables
- The child at the centre
- Talk to each other where possible and not rely on email
- Make ourselves accessible
- Recognise that families function in a myriad different ways and explore what
‘good enough’ means to us
- Intervene early and in a timely way – picking up signs not picking up pieces
SLIDE 7 Next, in May, we launched In Safe Hands to our children, young people and families. Working together with another four local schools we held a fun-filled, family event on our school field. While the children and young people took part in graffiti, street dance and beat-boxing workshops and the little ones were being cared for in a crèche organised by our local Children’s Centre – the professionals set out their stalls for the parents and carers. This was an opportunity to showcase our services, discuss what support we can provide to our families and young people in a non-threatening, non-judgemental, informal way. Children’s Services, Education Welfare, School Nurses and all of the other statutory agencies were represented in addition to a raft of charities and voluntary organisations from the NSPCC to Beanstalk a children’s literacy
We also organised series of seminars by key organisations and we were delighted to welcome Carrie Grant from the BBC1 – One Show. Carrie has four children, one of whom is adopted and all of whom have a range of additional
- needs. She is a passionate and inspirational speaker who
had a real impact on our parents and professionals alike. She encouraged us to explore how we can work better and more collaboratively. Reminding ourselves that parents are ‘coming on to our turf’, that they may have had a bad experience at school which affects their
- perceptions. That if they have a child with health or
additional needs, if they are going through a relationship breakdown, if they are battling an addiction or mental health issue themselves that when they bring the children to school in the morning – that in itself is a massive achievement.
SLIDE 8 However, once again, the most powerful voice heard that day came from our families themselves. Mr Paul Cattermole, a parent at Meadlands, movingly described how he became ‘known to social services’ firstly due to the special needs of his youngest daughter and secondly when tragically his thirty eight year old wife died of breast cancer. His story highlighted that as a nation we have a preconceived and prejudiced idea of which families need help and that in reality, we all need help from the state at times. He also described how bewildering the ‘system’ can be even if you happen to be educated to degree standard, healthy of mind and body and free of any addictions or contravening
- issues. How difficult must it be to navigate this system if this is not the case?
At the end of the afternoon, we enjoyed a healthy meal together, kindly donated by Jamie’s Italian and 100 Wardour Street – which once more, put building relationships at the heart of the event. In Safe Hands was wonderful but we haven’t stopped there.
SLIDE 9 This term we are jointly dreaming up a second series of events. Having conducted some evaluation work and after talking together, we are planning a further professionals network meeting. We’ll share issues we’re currently facing in our work, we’ll receive some training, we’ll
- collaborate. Following on from this will be another family event. This
time focusing on mental health, parents will have bite-size workshops in amongst other things attachment theory and promoting positive mental health for their children. Children will have sessions based on resilience and healthy body/healthy mind. Next, I’m talking to the NSPCC and Google for our Spring event which will focus on e-Safety and critical thinking skills. I’m also now working part time for the LSCB in Richmond and Kingston which is enabling me to widen my reach in terms of building relationships but is also serving to break down the barrier which often exists between children’s services and schools as I’m able to influence from ‘the inside’!