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Agency work in Europe during the economic and financial crisis and thereafter Annemarie Muntz Eurociett President Praha, 20 th October 2009 Eurociett in a nutshell Eurociett is the European arm of Ciett, the International Confederation


  1. Agency work in Europe during the economic and financial crisis and thereafter Annemarie Muntz – Eurociett President Praha, 20 th October 2009

  2. Eurociett in a nutshell • Eurociett is the European arm of Ciett, the International Confederation of Private Employment Agencies • Is the only authoritative voice representing the interests of agency work businesses in Europe: – Recognised as such by the European institutions as well as by key European stakeholders (e.g. ETUC, UNI-Europa, BusinessEurope) – Eurociett is the employers ’ official social partner within the EU sectoral social dialogue on temporary agency work – Accounts for more than 90% of the total sales revenues of the industry in Europe • Eurociett is the only association representing agency work: – At large: brings together 27 national federations) – In its diversity: uniting six of the largest multinational staffing companies as well as tens of thousands of SMEs • Eurociett Members consist of private companies operating in the following HR activities: temporary agency work, recruitment, interim management, executive search, outplacement, training • Eurociett Members gathers 30,000 branches, employ 250,000 internal staff and more than 3 million agency workers on a daily average (FTEs) and around 10 million a yearly basis (headcounts)

  3. Agency work penetration rate varies widely according to countries (2008*) 4,1% 2,9% 2,3% 2,1% 2,0% 2,0% 1,9% European average = 1,7% 1,6% 1,4% 1,3% 1,0% 0,9% 0.7% 0,7% 0,6% 0,2% • As defined by Ciett: number of full-time equivalents - as supplied by member National Federations - divided by the total active working population - as published by Eurostat & the ILO

  4. European AW sales revenues split per country 4

  5. Sectors covered by TAW largely vary across countries # FTEs by sector (2005) Total = 2,762 130 78 1,219 176 586 438 100% Public Services 80 60 Services 40 Industry (including Agricult. construction) 20 Industry (including construction) 0 UK Es Nl Be Fr De Mainly public Mainly industry and services Note: Netherlands split is from ’04 Source: EuroFound, EuroStat, Ciett, Federgon, Prisme, BZA, ABU, REC, AGETT, German state statistics, ONS, Prognos In Spain, industry does not include construction as the sector is not opened to TAW

  6. AW and the financial crisis 6

  7. Impact of the crisis on the labour market • Sharp increase of unemployment at EU level – Unemployment rate at 9.1% in 2009 (expected to reach12.3% in 2010) • Public employment services overwhelmed by the number of people registering as new unemployed – e.g. 8,000 in Spain every day • Persisting mismatch between supply and demand of work: – More than 20 million people in EU 27 are today unemployed – At the same time, 7 million of job vacancies are not filled in within the EU • Economic crisis should not hide labour markets’ long term challenges: – Ageing population leading to shortages of skills – New skills will be needed for jobs that do not exist today – Lack of work mobility – Work flexibility needed to meet customers request (services-oriented economy with customised production) 7

  8. Impact of the crisis on the AW market: The latest statistics FR BE NL ES Evolution of number of hours -25.0% - 24.6% - 23.0% - 41,6% worked (year-on-year) Period of August August Week 33 to 36 August reference 2009 2009 of 2009 2009 Evolution of turnover -24.0% - 25.0% -23.0 % - 41.5% (year-on year) Period of August August Week 33 to 36 June reference 2009 2009 of 2009 2009 8

  9. Impact of the crisis on of the crisis on the AW market: The evolution 15% 5% -5% -15% -25% -35% -45% -55% Jan 08Feb 08Mar 08Apr 08 May Jun 08 Jul 08 Aug Sep Oct 08 Nov Dec Jan 09Feb 09 39873 Apr 09 May Jun 09 Jul 09 Aug Sep 08 08 08 08 08 09 09 09 France Belgium Netherlands Spain

  10. The Post-2010 Lisbon Strategy: Main Challenges Addressing Facilitating Reconciling Offering New Promoting future access to the Flexibility and Skills for New work mobility demographic labour work security Jobs at all levels challenges market by (Flexicurity By upgrading by raising providing a approach) skills and employment stepping-stone qualifications, levels and by to employment providing more work opportunities for more people 10

  11. Enhancing labour market participation A key employment policy objective of the Lisbon Strategy Development of Employment Rates in Europe 1990 – 2000 - 2008 The Lisbon Strategy has set the target of an overall employment rate of 70% for the Ernest Berkhout (and others): Drivers of Participation. Facts, figures and issues affecting the labour EU countries. 11 market (2009).

  12. Eurociett Requests for the Post-2010 Lisbon Strategy 1. Recognise the positive contribution of private employment agencies to address the five challenges identified 2. Adapt national regulation on temporary agency work, particularly by lifting existing unjustified restrictions to boost job creation in Europe and to enhance labour market access 3. Implement Flexicurity policies based on the four components of Flexicurity and to encourage cooperation between public employment services and private employment agencies 4. Strength the investment in skills and qualifications, thereby offering access to new skills for new jobs 5. Promote work mobility at all levels, thus covering particularly geographical, occupational, social and contractual mobility

  13. The role of agency work in future EU Employment Policies AW facilitates job creation AW strengthens companies’ AW fights competiveness unemployment by cooperating with public AW eases employment matching by services facilitating access to vocational training AW promotes Flexicurity in the labour market 13

  14. AW is based on a Flexicurity approach, providing flexibility and security to companies and workers Flexibility Security Employers Employers Workers Workers Increase Develop more competitiveness work Enabling fast Ensure work to allow opportunities workforce security sustainable adjustments growth and job Allow part time & Maintain and creation temporary jobs Improve market develop to gain extra position by employability Guarantee money responding to access to skills changing Ensure Ensure work-life demands continuity of Provide legal Balance rights certainty 14

  15. Agency work facilitates transitions in the labour market AW is a transition manager in the labour market between: + Education and work + Different types of contracts + Unemployment and work + Job to job 1 st time Experienced Laid-off Student Pensioner entrant worker worker • Provide • Provide • Provide new • Provide • Facilitate extra financial temporary temporary job opportunities transitions revenues work to assignments to evolve an from one job finance leading to a improve life to another • Improve education permanent conditions through work-life while contract outplacement • Provide a balance studying services • Gain first flexible working professional solution to meet experience familial responsibilities 15

  16. Agency work is a highly regulated sector: The different sources of regulation • Global level – ILO Convention 181 on PrEAs (adopted in 1996): 21 countries have ratified it (more than 50% are EU countries) • EU level – AW is covered by several general or specific “directives”: • Posting of Workers Directive • Health & Safety Directive • Personal data protection Directive • Information on employment contract Directive • Agency Work Directive (adopted in 2008, to be implemented by 2011) • National level – Large range of legal restrictions and requirements in labour law, particularly in western European countries • Social partners – Collective labour agreements • The AW industry ( Self regulation) – International and national Codes of Conducts developed by national and international trade organisations – Private companies ’ Code of Ethics/Conduct

  17. The implementation of the EU Agency Work Directive should be used to implement Flexicurity Directive has been adopted in October 2008 and includes two main provisions: Review and lifting of restrictions (Art. 4) and principle of equal treatment (Art. 5) In the implementation phase (2009 – 11) Text of AWD (Recital n ° 11): Member States will have to review their Temporary agency work national regulation and particularly remove meets not only undertakings' existing, unjustified obstacles. needs for flexibility but also the need of employees to reconcile their working Directive therefore provides an opportunity and private lives. It thus to strengthen the positive contribution of contributes to job creation and to participation and agency work to better functioning labour integration market and to implement flexicurity policy in the labour market. 17

  18. The role of agency work in future EU Employment Policies AW facilitates job creation AW strengthens companies’ AW fights competiveness unemployment by cooperating with public AW eases employment matching services by facilitating access to AW promotes vocational Flexicurity in training the labour market 18

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