SLIDE 1
Adaptive Caring: Care for Self and Others When Responding to Personal Suffering
Ted Bowman Family and Grief Educator www.bowmanted.com tedbowman71@gmail.com
SLIDE 2 Plan for the Time
- Self-awareness – Key Starting Point
- Loss as Broad Concept
- Resilience and Ministry
- Empathy Fatigue & Compassion
Satisfaction
- Palliative (Pastoral) Care at Their Best
- Case Studies, Stories, Discussion
SLIDE 3 Essentially, the only instrument we bring to the helping process is ourselves. Hence, the more self aware we are the more present we can be in the helping exchange.
Paraphrased from comments by Virginia Satir
SLIDE 4 Self Awareness
The expectation that we can be immersed in stressful work daily and not be touched by it is as unrealistic as expecting to be able to walk through water without getting wet. The expectation that we can leave stresses in our personal or work lives and not bring them to the
- ther is also unrealistic.
The way we deal with distress and loss shapes our capacity to be present to life more than anything else.
SLIDE 5
The Things We’ve Handed Down
Will you laugh just like you mother Will you sigh like your old man Will some things skip a generation Like I’ve heard they often can Are you a poet or a dancer A devil or a clown Or a strange new combination of The things we’ve handed down Marc Cohn
SLIDE 6
- The way we “see” someone or their
condition will determine the kind of remedy we offer.
- The direction in which we look will
determine what we see.
SLIDE 7
Loss as a Broad Concept
L O S S Refers To Being Deprived Of Or Ceasing To Have Something That One Formerly Possessed Or To Which One Was Attached LOSS can and does disrupt past, present and future stories
SLIDE 8 Can We Protect Children Or Families From Change, Loss And Grief? “The greatest gift you can give children and parents is not protection from change, loss, pain,
- r stress, but the confidence and
tools to cope and grow with all that life has to offer them.”
(Harpham,2004, p.13)
SLIDE 9
The Guest House
This being human is a guesthouse. Every morning is new arrival. A joy, a depression, a meanness, some momentary awareness comes as an unexpected visitor. Welcome and entertain them all!
Beginning lines of a poem by Rumi
SLIDE 10
Dehumanization Of Loss
Repeated experiences of unacknowledged and unmourned loss contribute to the dehumanization of loss…It’s one thing to lose something that was important to you, but it is far worse when no one in your universe recognizes that you lost it.
Kenneth Hardy
SLIDE 11
Transference
THE RELIVING of PAST or CURRENT INTERPERSONAL RELATIONSHIPS in CURRENT SITUATIONS A tool that allows one to bring material from the past into conscious awareness A way to work through issues so that they are not repeated in destructive ways
SLIDE 12
Countertransference
The totality of feelings experienced by the volunteer toward the client-whether conscious or unconscious, whether prompted by the client's dynamics or by issues or events in the volunteer's own life
Renee Katz
SLIDE 13 Countertransference
- Natural, Appropriate, Inevitable
- Crucial Source Of Information
- Positive And Important Therapeutic Tool
- Basis For Empathy And Deeper
Understanding
- Indispensable Instrument In Our Work
SLIDE 14 Identity Contingencies
Things one has to deal with in a situation because you have been given a social identity because you are old, young, gay, a white male, a woman, black, Latino, politically conservative or liberal, diagnosed with a bipolar disorder, a cancer patient, and so on
- From Whistling Vivaldi by Claude Steele
SLIDE 15
Our Work versus Their Work
Challenges Honoring self determination Distinguishing what people want versus what we think they need Do you have the skill set? Assist people to know for themselves what they want based on “what they can have” Being clear about scope of practice
SLIDE 16
Scope of Practice
What is your role with this individual and family? Pastoral Care: therapy or support? Pastoral Care: how are boundaries set or honored?...with board chairs, with staff? When asked to do family work or when you choose to do family work, is that within your scope of practice?
SLIDE 17 Boundaries
Boundaries are the limits that allow for a safe connection based on the participant's
- needs. When these limits are altered, what
is allowed in the relationship becomes
- ambiguous. Such ambiguity is often
experienced as an intrusion into a sphere
SLIDE 18
Spectrum of Boundary Difficulties
Distancing Over-identification Avoidance Over-involvement Detachment Enmeshment Repression Self Revelation Denial Identification Withdrawal Reciprocal Dependence
SLIDE 19 What are Your “Red” Flags?
- What sorts of situations are hard for you
for whatever reason?
- What behaviors or words get to you?
- What erodes your ability to do good
work?
- And what do you routinely do that seems
inconsistent with your internal self- image?
SLIDE 20
Empathy
Seeing with the Eyes of Another Hearing with the Ears of Another Feeling with the Heart of Another
SLIDE 21
Empathy denotes an affective response to the directly perceived, imagined, or inferred feeling state of another person Empathy Distress (stress connected to exposure to a sufferer and the intent to do something) Empathy Fatigue (state of exhaustion resulting from prolonged exposure to and efforts to alleviate empathy distress)
SLIDE 22
Empathy Fatigue Seems To Have More To Do With The Agendas We Bring (Rescue, Cheer Up, Make It Better, Say The Right Words, Fix-It, Lift The Spirits) Than The Stories We Hear
SLIDE 23
Stress and Caring
Stress or Distress?? The Product of Task Demands Associated With the Care Provision and the Personal Resources Available to the Caregiver to Meet Those Demands
SLIDE 24 Cumulative Stress
- Personal stress or loss accumulation
refers to the period between the moment
- f your birth until this very hour
- Workplace stress accumulation refers to
the period between your first work or starting work in medical settings
- Stress or loss overload refers to the last
months (6-15)
SLIDE 25 Addressing the Stress of Empathy Fatigue
- 1. self-care
- 2. nurturing activities
- 3. escape
- 4. recognition (formal and informal -
spontaneous and planned)
- 5. talking about it/being heard
- 6. taking something off your plate
SLIDE 26 Resiliency
- The capacity to spring back, rebound, and
successfully adapt to adversity – Bowman from
many sources
- Also the capacity to spring forward…
- Resilience is the process of, capacity for,
and outcome of successful adaption despite challenging or threatening circumstances – Masten
- Prevent/Reduce/Restore/Add
SLIDE 27
- The ability to connect, reconnect, and
resist disconnection in response to hardships, adversities Relationships are a primary source of
- ne's ability to be resilient in the face of
personal and social hardships or trauma. Furthermore, relationships are a primary source of experiences that strengthen the individual characteristics commonly associated with resilience.
Relational Resilience
SLIDE 28 Staff Support
One And All Attend Staff Support Sessions Because Today May Be The Day One Of Our Colleagues Will Need/Want Support
Martin House (a children's hospice in England)
SLIDE 29 What Resilience Is Not
- Resilience is not just a theory - it’s a
quality, behavior, or action
- Resiliency isn’t only for big problems -
it’s also helpful for day to day demands
- Resiliency isn’t limited to a few - it’s
accessible to all
- Resiliency isn’t assured - it can
come and go
- Resiliency isn’t only for distress - it’s
also for health promotion and life satisfaction
SLIDE 30 Factors That Promote Resiliency
- Stable, emotional relationships
- Social support
- Active involvement in coping
- Problem-solving skills
- Sense of hope
- Ability to make meaning
- Rituals, stories, traditions
- Secure attachment
SLIDE 31 Compassion optimally involves a quality of presence that conveys stability and resilience, with a balanced concern and heartfelt connection, but is not depleting
- r overwhelming to either person.
SLIDE 32 32
Dual-processing model
(Stroebe and Schut 2001)
Loss Orientation Grief work Intrusion of grief Denial and avoidance of restoration changes Restoration Orientation Attending to life changes Doing new things Distraction, denial, avoidance of grief New roles, identities, relationships
SLIDE 33 From Grieving: A Beginner’s Guide (2006) by Jerusha Hull McCormick. Brewster, MA: Paraclete Press, pp. 114-116
GROWING YOUR WORLD SHRINKING GRIEF
SLIDE 34 Addressing Erosion of the Spirit
- 1. Create meaning/maintain the value-based
reasons for what you do
- 2. Infuse a current activity with meaning (find
resiliency, hope, plant seeds, do your best)
- 3. Address countertransference tendencies
- 4. Recognition (formal and informal -
spontaneous and planned)
- 5. Challenge your negative beliefs and
assumptions (e.g. nihilism, cynicism, and despair)
- 6. Participate in community-building activities,
especially in workplace teams or groups
SLIDE 35 Compassion Satisfaction
- The positive aspects of helping
– Pleasure and satisfaction derived from working in helping, care giving systems
– Providing care – To the system – Work with colleagues – Beliefs about self – Altruism
SLIDE 36 Cultivate Your Internal Supervisor
What does this mean to you?
- What practices do you utilize so that
- thers get your best self, not your
depleted self?
- How easy is it for you to ask for help?
- Do you truly know your “red flags”?
- What are some of your methods for
dealing with momentary distress and anxiety?
SLIDE 37 Responses
- Awareness
- Acknowledgement - Name
- Process
- Limit Setting
- Letting Go
- Grieving
- Practicing Self-care Daily
- Tend To Personal Relationships
- Cultivate Your Internal Supervisor
SLIDE 38
Measures That May Help
Reflective Writing Adequate Supervision and Mentoring Sustainable Workload Promotion of Feelings of Choice and Control Supportive Work Community Training in Communication Skills Development of Self-Awareness Skills Practice of Self-Care Activities Continuing Education Mindfulness Practices
SLIDE 39 Storying And Restorying After Loss
Involves Grieving The Old Story Before Creating The Next (Not Necessarily New) Story
Major Components/Themes/Values Of The Old Story How Can They Be Reframed In The Next Story
SLIDE 40 THE VERY ACT of storytelling,
- f arranging memory and invention
according to the structure of the narrative, is by definition holy. We tell stories because we love to entertain and hope to edify. We tell stories because they fill the silence death imposes. We tell stories because they save us.
- James Carroll, author, in Notre Dame Magazine (Autumn 2001)
SLIDE 41 Spirituality
Spirituality refers to the interpretative story and ensuing values of an experience that is regarded as both human and
- ultimate. Spirituality is not necessarily
anchored in religion.
Rachel Stanworth
SLIDE 42 Sorrow and Solace: Neglected
Those who study bereavement seem to be biased toward optimism Long-term grief is overlooked Some live with on-going sadness that may not get better Solace: when one consoles another Trauerbegleitung – walking alongside or accompaning
Dennis Klass
SLIDE 43 Reasonable Hope Characteristics
- Reasonable hope is relational
- Reasonable hope is a practice
- Reasonable hope maintains that the future is
- pen, uncertain, and influenceable
- Reasonable hope seeks goals and pathways to
them
- Reasonable hope accommodates doubt,
contradictions, and despair Weingarten