2019 Full year Results Paul Smith – CEO Andy Thomson – CFO
Introduction to Morses Club 1
Our Principles Prudent financial stewardship Strong returns to shareholders Culture & ethics lead to good customer outcomes Fully FCA regulated lender Progressive dividend policy • • Low level of impairments Highly profitable • • Customer-centric – based • on service not ‘selling’ Consistently profitable Total shareholder returns since • • IPO of 79% 1 Responsible lending core • Focus on responsible lending • to our model, all based on treating customers fairly Customer satisfaction survey score • of 97% 2 Digital leadership Strategic focus Consolidation Digitalisation of products in response Product diversification based on Strong HCC offering with ambition to • • • to customer needs customer needs and addressable acquire smaller players in a stable market market Customers able to repay online and • ask for loans remotely Approach to online lending is Flex to customer needs, not dictate • • focused on quality over volume the service model Customer Portal launched • Streamlined and compliant lending • process 2 (1) Source: Company information, Company accounts (2) Independent Research - Mustard
Financial Highlights Growth in key metrics TOTAL CREDIT ISSUED ADJUSTED PBT (IFRS9) 1 STATUTORY PBT (IFRS9) 1 2.4% 18.3% 30.3% CUSTOMER NUMBERS NET LOAN BOOK (IFRS9) 1 FULL YEAR DIVIDEND 235,000 6.0% 11.4% 3 (1) IFRS9 FY19 v IFRS9 Pro-forma FY18
Operational Highlights Diversification through continued development of digital offering NUMBER OF ACQUISITIONS Strong growth in demand for 3* Morses Club Card Acquisition of online loan provider, CURO Transatlantic Limited, ONLINE LENDING CUSTOMERS post-period end 50,000 New Customer Portal launched Positive progress made towards launch of e-money proposition CUSTOMERS PER MANAGER Continued investment in technology 814 to enhance customer experience * Two HCC acquisitions (Eccles and Hays) completed during FY19 CURO Transatlantic Limited acquisition made post-period end 4
The Non-Standard Credit Market 1 in 4 10 m 39 m UK unsecured personal lending totals adults in the UK customers in the million people in the £216 bn 4 have no savings 1 non-standard credit UK have outstanding market 2 credit borrowing 3 HCC HCSTC • HCC market totals £1.1bn with • The top 8 lenders had revenues of 1.6m users at any given time 5 £453m in 2016 6 • The size of the HCC market has • The top 3 HCSTC lenders by revenue are: remained stable for the last 4/5 years CashEuroNet UK (operates as QuickQuid • and Pounds to Pocket in the UK) • Morses Club has 14% of the customer market of HCC users Instant Cash Loans • Elevate (operates the Quick.co.uk and • Sunny brands in the UK) 6 • Tightening regulation led both significant and smaller lenders to exit the market 6 (1) ING International Survey Savings, February 2019 (2) Provident Financial Plc Annual Report and Financial Statements 2017 (3) FCA Sector Views January 2019 5 (4) Table A5.2, Bank of England Money and Credit Bank stats February 2019 (5) FCA High Cost Credit Review Technical Annex 1: CRA data analysis of UK personal debt – July 2017 (6) Apex Insight – High-Cost Short Term Credit (including payday lending) UK Market Insight Report 2018
Regulatory Overview FCA in-depth review of the high-cost credit market has been completed Concluded that markets were well-run No significant changes were required to our processes due to our In summary, our analysis preparedness shows that consumers who use home-collected credit • We have refined our training for conduct over long periods do not rules in customer homes appear to suffer significant • We are making modifications to our economic harm as a result technology – will be in place by mid-2019 in the same way that can • Open and transparent relationship be seen in other parts of the with the regulator high-cost credit markets. (1) • CEO is a member of the FCA’s Smaller Business Practitioner Panel (1) FCA High-cost Credit Review, Consultation Paper, CP18/43 6
Financial Review 7
Financial Highlights Steady growth in credit issued and loan book value Credit issued (£m) Loan book growth (£m) £178.5 £174.4 £76.9 £72.8 £73.0 £144.1 £68.9 £61.2 N/A IAS 39 IFRS 9 IAS 39 IFRS 9 IAS 39 IFRS 9 Feb 17 Feb 18 Feb 19 Feb 17 Feb 18 Feb 19 • 24% growth in credit issued over the past • 6% growth in FY19 compared to FY18 two years primarily as a result of the IFRS9 pro forma territory build opportunity • Two year CAGR on an IAS39 basis is 12% • Two year CAGR 11% 8
Financial Highlights Delivery of significant earnings growth with controlled impairment Adjusted PBT (£m) Impairments as a % of revenue £22.0 £21.8 26.6% £19.2 26.1% £18.6 £17.7 22.5% 22.4% 24.4% N/A N/A IAS 39 IFRS 9 IAS 39 IFRS 9 IAS 39 IFRS 9 IAS 39 IFRS 9 IAS 39 IFRS 9 IAS 39 IFRS 9 Feb 17 Feb 18 Feb 19 Feb 17 Feb 18 Feb 19 • Adjusted PBT for FY19 increased by 18.3% • Impairments in FY19 consistent with compared to the IFRS9 pro forma results FY18 under IFRS9 or IAS39 • CAGR over two years of 11% as measured • Reduced impairment guidance range under IAS39 from 22-27% to 21-26% • Impact on earnings of IFRS9 negligible • We believe this is one of the best of in FY19 any listed HCC business in the UK 9
Financial Highlights Delivering increased shareholder returns Adjusted return on equity Dividends paid or recommended 29.6% 5.2p 29.2% 4.8p (proposed final) 4.3p (final) (final) 27.4% 27.2% 26.5% 2.6p 2.2p 2.1p (interim) (interim) (interim) N/A IAS 39 IFRS 9 IAS 39 IFRS 9 IAS 39 IFRS 9 Feb 17 Feb 18 Feb 19 Feb 17 Feb 18 Feb 19 • Total shareholder return since IPO (approximately 3 years) = 79% • Final dividend proposed of 5.2p up 8.3% on last year • Dividend for the year proposed of 7.8p up 11.4% on last year Total shareholder return based on the closing share price of 177p on 30 th April 2019 plus dividends paid of 16p compared to the original (1) listing price on 5 th May 2016 of 108p 10
Loan Book Performance Equity returns delivered through high asset returns Adjusted return on assets Risk adjusted margin (RAM) IAS 39: Feb 19 IAS 39: Feb 18 25.4% 121.2 % 129.8 % 24.1% 23.5% IRFS 9: Feb 19 IFRS 9: Feb 18 22.9% 23.0% N/A 131.2 % N/A IAS 39 IFRS 9 IAS 39 IFRS 9 IAS 39 IFRS 9 Feb 17 Feb 18 Feb 19 Commentary Average customer balances have grown £626 • Risk adjusted RAM decreased as a result of £601 longer loan book and less new loans which drive higher income in earlier weeks £570 • Higher average customer balances reflects better affordability of customers taken on Feb 17 Feb 18 Feb 19 through territory builds 11
Income Statement Commentary IAS 39 IFRS 9 (FY19 v FY18 pro forma IFRS9) Feb-17 Feb-18 Feb-19 Feb-18 Feb-19 Adjusted PBT increased • Customer Numbers (000's) 216 229 235 229 235 by 18.3% 61.2 72.8 76.9 68.9 73.0 Period end receivables 58.2 66.4 74.9 62.6 69.3 Earnings growth driven Average Receivables • by increased gross margin before territory 99.6 116.6 123.6 110.4 117.0 Revenue build subsidies of £2.1m (24.3) (30.4) (32.9) (24.7) (26.2) Impairment and reduced territory build costs of £2.7m (21.2) (23.6) (26.6) (23.6) (26.6) Agent comm'n (1.2) (4.4) (1.7) (4.4) (1.7) TB subsidies Admin expenses increase • 52.9 58.2 62.4 57.7 62.5 Gross Profit reflects higher IT costs, marketing and (34.3) (37.5) (38.9) (37.6) (38.8) Admin expenses compliance. However as Adjusted Operating Profit 18.6 20.7 23.5 20.1 23.7 a percentage of revenue (0.9) (1.5) (1.7) (1.5) (1.7) Adjusted Financing Costs they reduced from 34.1% 17.7 19.2 21.8 18.6 22.0 to 33.2% Adjusted PBT Tax (3.7) (4.0) (4.6) (3.9) (4.4) 14.0 15.2 17.2 14.7 17.6 Adjusted PAT (1) The reconciliation between reported profits and adjusted profits can be found on Page 25. (2) Normalised tax rate of 19% applied to adjusted PBT to reach adjusted PAT. (3) Total cost includes agent commission, administration expenses (pre exceptional) and depreciation. Source: Company information, Company accounts. 12
Balance Sheet Funded for further acquisitions IRFS 9 IAS39 IAS39 IAS39 IFRS 9 IFRS 9 Feb-17 Feb-18 Feb-19 Feb-18 Feb-19 Bottom £3.0m £2.6m Non Current Assets £9.9m Middle £8.7m Goodwill & Intangibles 7.0 5.0 5.2 5.0 5.2 PPE 3.7 4.1 4.9 4.1 4.9 £57.6 Top £60.1m Current Assets m Trade Receivables 61.2 72.8 76.9 68.9 73.0 Cash & Cash Equivalents 4.0 4.9 4.9 4.9 7.9 Feb 18 Feb 19 Other Current assets 2.1 2.5 3.1 3.2 3.8 67.3 80.2 84.9 77.0 84.7 • Top tier customers make up c.82% of the net loan book Total Assets 78.0 89.3 95.0 86.1 94.8 • Net assets increase by 12.2% Current Liabilities Trade & Other payables (6.5) (6.8) (9.3) (6.8) (9.3) • Peak borrowing (Dec 18) Loan Facility (10.0) (16.0) (14.5) (16.0) (14.5) was £21.5m (Dec 17 £28.0m) Total Liabilities (16.5) (22.8) (23.8) (22.8) (23.8) • Facility increased in Nov 18 from £40m to £55m Net Assets 61.5 66.5 74.2 63.3 71.0 Net Tangible Assets 54.5 61.5 69.0 58.3 65.8 13
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