2015 NRTRC T elemedicine Conference Presented by: Aaron Martin - - PowerPoint PPT Presentation

Innovation @ Providence

2015 NRTRC T elemedicine Conference

Presented by:

Aaron Martin

Providence Health & Services

March 31, 2015

1

A Snapshot of Providence

Caregivers (all employees)

73,018

Employed physicians

3,389

Employed advanced practice clinicians

923

Registered nurses

25,478

Physician clinics

475

Acute care hospitals

34

Acute care beds (licensed)

7,932

Providence Health Plan members

390,596

Hospice and home health programs

19

Home health visits

633,364

Hospice days

640,409

Assisted living and long-term care facilities (free standing and co-located)

22

Supportive housing

Facilities: 14 Units: 693

Unique patients served

2,483,462

Community benefit and charity care costs

$951 million Data is consolidated for Providence and its affiliates based on financial reporting.

2

Three Big Innovation Opportunities in Healthcare

3

Digital and Consumer Genomics (N=1) Culture of Innovation

Impact Time

4

Innovation Team

Healthcare People Technology People

5

Innovation Team

Healthcare People Technology People

Magic

6

Mary Haggard- AVP Consumer/Digital Alliances

• Principal with PointB- Healthcare, Consumer, Patient Engagement
• Amazon.com-General Manager- Home & Garden; BEA and Microsoft
• Dr. Mark Long, PhD- VP Digital Innovation
• Amazon.com, Zynx Health CTO, NASA Jet Propulsion Lab
• PhD Cal Tech, MsC Stanford
• Dr. Christiana DelloRusso, PhD- Venture Partner (MedTech, Genomics)
• VP Commercialization Washington Biotechnology and Biomedical Association
• PhD Physiology- University of Michigan

Jeff Stolte, MBA Venture Partner (HIT and Mobile Health)

• Ascension Health Ventures; WebMD
• MBA- University of Chicago; OHSU MS Biomedical Informatics

Claire Celeste Carnes, MBA- Venture Partner (Early Stage HIT and Wearables)

• Director Digital – Providence; Intel; Procter & Gamble
• MBA- Northwestern
• Dr. Todd Czartoski, MD Telehealth Director and Director of Neurology SNI
• Current Director of Neurology at Swedish Neurological Institute
• MD- Ohio State

Bernadette Minton, Technical Product Director

• Principal Product Architect- Zynx Health
• MSc Carnegie Mellon

Three Innovation Teams Working Together

7

Digital Innovation Providence Ventures Consumer Innovation

Build Relationships with Consumers between Episodes of Care Attract External Innovation, Collaborate and Participate in Venture Economics Build Disruptive Digital Innovation

Publishing…

8

Health system…

Innovative Disruption in Digital/Consumer

Distributors Bookstores Publishers Readers Authors

E-commerce (1996) Kindle (2007) Self-publishing (2005)

Patients Employers Insurance Clinicians Health systems

Providence must drive disruption so we have an say in the future…

Basics Personalized, On Demand Health Family-Centered Health Care 2015 2016 2017

Make Healthcare Online Similar to Other Industries Deliver Healthcare on My Terms (My Schedule, Telehealth, OnDemand Inhome) Make it Easy to Manage My Family’s Health Online

Digital Health Phases of Development

Boeing ACO: A new approach to building

• nline primary care

10

Website REST Service API’s

Vendor Vendor Providence

Providence development team: Allows rapid cycle iteration Deploys third-party apps and Providence apps

Small batch innovation

Able to deploy multiple websites: ACO, Provdience.org, Swedish.org, more

Providence Health eXpress

11

www.healthexpress.com

Improved Clinician Experience: B2B Telehealth

• Shipped platform 7/14
• Moving to a single, hardware-

independent platform

• Single operating model with centralized

training/product development

• Initial services rollout: Telestroke,

Telepsych, Telehospitalist

12

Three Innovation Teams Working Together

13

Digital Innovation Providence Ventures Consumer Innovation

Build Relationships with Consumers between Episodes of Care Attract External Innovation, Collaborate and Participate in Venture Economics Build Disruptive Digital Innovation

Barriers Create Long Sales Cycles, Limit Adoption

• Regulatory
• EMR integration
• Consumer adoption
• Physician adoption
• Business model

Valuable early-stage innovations Broad market adoption Barriers to Adoption in Healthcare

14

We Pilot, Co-Develop and Invest to Reduce Risk and Drive Market Adoption of New Technologies:

Valuable early-stage innovations Broad market adoption

Pilot Co- develop Invest Integrate Drive market adoption Validate

Providence Ventures

15

Providence Ventures: Portfolio

16

Sqord- Kids Wearables (Consumer Health and Wellness) Bionary Fountain- Social Network Sentiment Analysis (Online Primary Care) Indemand Interpreting- Online Video Interpretation (Clinician Experience) AVIA- Healthcare Technology Market Accelerator

Accelerate Market Adoption of Technology that Works

• ID Common Needs
• Source Solutions
• Share Pilot Data

Non- Competitive Health System Cohort

17

Three Innovation Teams Working Together

18

Digital Innovation Providence Ventures Consumer Innovation

Build Relationships with Consumers between Episodes of Care Attract External Innovation, Collaborate and Participate in Venture Economics Build Disruptive Digital Innovation

Consumer health and wellness

19

Women and children Behavior

Females in household control 80 percent of health care spend $245 billion Cost of diabetes in U.S.

Provide safe aging in place

Demographic shift

20

“Providence Mom” MVP

Is this normal? What do I do next? What do I need to buy? What don’t I know?

21

The initial pilot Grades 5 and 6 students, Snohomish County 13% improvement in activity

• Venture investment, December 2014
• Moms and kids- movement
• Kid-proof wearable: A tech solution for getting kids

active

• Increase activity = lower BMI = lower diabetes risk

Consumer Health and Wellness

Q&A

22