Innovation @ Providence 2015 NRTRC T elemedicine Conference Presented by: Aaron Martin Providence Health & Services March 31, 2015 1
A Snapshot of Providence Caregivers (all employees) 73,018 Employed physicians 3,389 Employed advanced practice 923 clinicians Registered nurses 25,478 Physician clinics 475 Acute care hospitals 34 Acute care beds (licensed) 7,932 Providence Health Plan members 390,596 Hospice and home health programs 19 Home health visits 633,364 Hospice days 640,409 Assisted living and long-term care 22 facilities (free standing and co-located) Facilities: 14 Supportive housing Units: 693 Unique patients served 2,483,462 Community benefit and $951 million charity care costs 2 Data is consolidated for Providence and its affiliates based on financial reporting.
Three Big Innovation Opportunities in Healthcare Impact Culture of Innovation Genomics (N=1) Digital and Consumer Time 3
Innovation Team Healthcare Technology People People 4
Innovation Team Technology Healthcare People People Magic 5
Dr. Mark Long, PhD- VP Digital Innovation • Amazon.com, Zynx Health CTO, NASA Jet Propulsion Lab • PhD Cal Tech, MsC Stanford Mary Haggard- AVP Consumer/Digital Alliances • Principal with PointB- Healthcare, Consumer, Patient Engagement • Amazon.com-General Manager- Home & Garden; BEA and Microsoft Dr. Todd Czartoski, MD Telehealth Director and Director of Neurology SNI • Current Director of Neurology at Swedish Neurological Institute • MD- Ohio State Jeff Stolte, MBA Venture Partner (HIT and Mobile Health) • Ascension Health Ventures; WebMD • MBA- University of Chicago; OHSU MS Biomedical Informatics Dr. Christiana DelloRusso, PhD- Venture Partner (MedTech, Genomics) • VP Commercialization Washington Biotechnology and Biomedical Association • PhD Physiology- University of Michigan Claire Celeste Carnes, MBA- Venture Partner (Early Stage HIT and Wearables) • Director Digital – Providence; Intel; Procter & Gamble • MBA- Northwestern Bernadette Minton, Technical Product Director • Principal Product Architect- Zynx Health 6 • MSc Carnegie Mellon
Three Innovation Teams Working Together Digital Consumer Innovation Innovation Build Disruptive Digital Build Relationships with Innovation Consumers between Episodes of Care Providence Ventures Attract External Innovation, Collaborate and Participate in Venture Economics 7
Innovative Disruption in Digital/Consumer Publishing… Authors Publishers Distributors Bookstores Readers E-commerce Kindle Self-publishing (1996) (2007) (2005) Health system… Health Insurance Clinicians Employers Patients systems Providence must drive disruption so we have an say in the future… 8
Digital Health Phases of Development Family-Centered Health Care Personalized, On Demand Health Basics 2015 2016 2017 Make Healthcare Online Deliver Healthcare on My Make it Easy to Manage Similar to Other Terms My Family’s Health Industries (My Schedule, Online Telehealth, OnDemand Inhome)
Boeing ACO: A new approach to building online primary care Small batch innovation Able to deploy multiple websites: Website ACO, Provdience.org, Swedish.org, more Providence development team: REST Service API’s Allows rapid cycle iteration Deploys third-party apps and Providence Vendor Vendor Providence apps 10
Providence Health eXpress www.healthexpress.com 11
Improved Clinician Experience: B2B Telehealth • Shipped platform 7/14 • Moving to a single, hardware- independent platform • Single operating model with centralized training/product development • Initial services rollout: Telestroke, Telepsych, Telehospitalist 12
Three Innovation Teams Working Together Digital Consumer Innovation Innovation Build Disruptive Digital Build Relationships with Innovation Consumers between Episodes of Care Providence Ventures Attract External Innovation, Collaborate and Participate in Venture Economics 13
Barriers Create Long Sales Cycles, Limit Adoption Barriers to Adoption in Healthcare • Regulatory Valuable Broad early-stage • EMR integration market innovations • Consumer adoption adoption • Physician adoption • Business model 14
We Pilot, Co-Develop and Invest to Reduce Risk and Drive Market Adoption of New Technologies: Pilot Co- Validate develop Valuable Broad early-stage market Providence innovations adoption Ventures Drive Invest market adoption Integrate 15
Providence Ventures: Portfolio Sqord- Kids Wearables (Consumer Health and Wellness) Bionary Fountain- Social Network Sentiment Analysis (Online Primary Care) Indemand Interpreting- Online Video Interpretation (Clinician Experience) AVIA- Healthcare Technology Market Accelerator 16
Accelerate Market Adoption of Technology that Works Non- Competitive Health System Cohort • ID Common Needs • Source Solutions • Share Pilot Data 17
Three Innovation Teams Working Together Digital Consumer Innovation Innovation Build Disruptive Digital Build Relationships with Innovation Consumers between Episodes of Care Providence Ventures Attract External Innovation, Collaborate and Participate in Venture Economics 18
Consumer health and wellness Females in household Women and control 80 percent of children health care spend $245 billion Behavior Cost of diabetes in U.S. Provide safe aging Demographic shift in place 19
“Providence Mom” MVP Is this normal? What do I do next? What do I need to buy? What don’t I know? 20
Consumer Health and Wellness • Venture investment, December 2014 • Moms and kids- movement • Kid-proof wearable: A tech solution for getting kids active • Increase activity = lower BMI = lower diabetes risk The initial pilot Grades 5 and 6 students, Snohomish County 13% improvement in activity 21
Q&A 22
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