UNIQA Insurance Group AG Investor Presentation 9M17 Results 1. - - PowerPoint PPT Presentation
UNIQA Insurance Group AG Investor Presentation 9M17 Results 1. - - PowerPoint PPT Presentation
UNIQA Insurance Group AG Investor Presentation 9M17 Results 1. Highlights 2. Economic Capital and Embedded Value 2016 3. Strategic initiatives 4. 9M17 results 5. Appendix UNIQA Investor Relations 2 UNIQA at a glance UNIQAs geographical
- 1. Highlights
- 2. Economic Capital and Embedded Value 2016
- 3. Strategic initiatives
- 4. 9M17 results
- 5. Appendix
UNIQA Investor Relations 2
UNIQA at a glance
Key financials EURm Diversification by regions and products (GWP(b)(c) FY16) UNIQA’s geographical footprint
2012(a) 2013 2014 2015 2016(e) Gross written premiums(b) 5,543 5,886 6,064 6,325 5,048 Premiums earned (retained)(b) 5,274 5,641 5,839 6,102 4,443 Profit on ordinary activities (adjusted for one-off items)(a) 204 308 378 423 225 Consolidated net profit 127 285 290 331 148 Combined ratio (net) (P&C) 101.3% 99.8% 99.6% 97.8% 98.1% Return on Equity(d) 8.7% 11.9% 9.9% 10.9% 4.7% UNIQA Austria UNIQA International
28% 72% 20% 50%
Life P&C Health
30%
(a) Excluding Mannheimer Group in 2012 (b) Including savings portion of premiums from unit- and index-linked life insurance, (c) Excluding consolidation and UNIQA Reinsurance, (d) adjusted, annualized, (e) UNIQA signed contract to sell Italian operations on Dec 2, therefore FY16 IFRS figures excluding Italy
UNIQA Investor Relations 3
0.98 0.61 0.79 0.48 0.37 9M13 9M14 9M15 9M16 9M17 161% 150% 182% 215% 214% FY13 FY14 FY15 FY16 6M17 14.6% 15.6% 17.2% 10.0% 9.4% FY13 FY14 FY15 FY16 9M17 8.98 10.00 10.20 10.34 10.12 FY13 FY14 FY15 FY16 9M17
Key Financial Indicators
UNIQA Investor Relations
Earnings per share (EUR) Economic Capital Ratio (%) Operating Return on Equity (%) Book value per share (EUR)
4
Sheet „Share Charts“ Shareholder‘s
b) Operating ROE = (EBT excl. goodwill amortisation)/(own funds excl. revaluation reserve)
Market leading position in Austria Strategic bancassurance partnership with Raiffeisen Growth potential in CEE Dividend capacity Clearly defined strategy
UNIQA is very well positioned
UNIQA Investor Relations 5
€
Market leading position in Austria
Market shares in Austria(a) Austria GWP(b) by distribution channel
17.6% 20.9% Overall 47.0% Health Life 22.3% P&C 2 1 2 2
- Relatively concentrated insurance market; Top 4 players with almost 70% market share overall; Stable market structure
- Positive long-term growth trend for Health; Growing demand for private health care insurance
- Strong macroeconomic fundaments; High GDP per capita; Solid public finance
(a) Source: Austrian Insurance Association – based on GWP b) FY 2016 GWP including savings portion from unit- and index-linked life insurance, excluding single premiums
UNIQA Investor Relations 6
Bank
20%
Direct and others 4% Brokers and multi agencies
26%
Own employees and exclusive agencies
50%
~1,700 Own sales force ~ 910 Exclusive agents
Strategic partnership with Raiffeisen banking group in AT & CEE
Business model based on products tailored to banking requirements, excellent process quality and high level sales support including sustainable incentive schemes, sales support/training and POS-tools Austria
- Distribution via local Raiffeisen banks through the brand Raiffeisen Versicherung Austria based on new
cooperation agreements since January 2013, recently extended until 2022 with automatic renewal
- Highest customer reach through leading retail network with c.2,000 outlets and c.2.8m customers
- Raiffeisen Versicherung is an integral part of the Raiffeisen banking group‘s online strategy
CEE
- Distribution via Raiffeisen Bank International based on strengthened strategic preferred partnership for
CEE countries since June 2013
- Raiffeisen Bank International with ~2,700 outlets and c.14.5m customers in CEE. Top 5 market position in
10 countries
UNIQA Investor Relations 7
Secular and profitable growth opportunity in CEE
Broad CEE platform with 15 core markets
Central Europe (CE) Clients: 3.0m GWP: EUR 866m Share of GWP: 63.5% Eastern Europe (EE) Clients: 0.8m GWP: EUR 165m Share of GWP: 12.1% South Eastern Europe (SEE) Clients: 2.0m GWP: EUR 275m Share of GWP: 20.2% Russia Clients: 0.2m GWP: EUR 58m Share of GWP: 4.2%
Source: Company information
Austria in 1955 – 1972 Austria in 1977 – 1984
Insurance density
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461 414 338 300 276 146 129 111 103 101 94 69 46 39 28 DE HR BG ME 2.174 1.955 HU AT 6.640 CH IT 2.581 2.371 EU CZ SK PL RU RO RS BA MK KS AL UA
Annual insurance spending p.c. in EURO, Bosnia excluding Republika Srpska EU, DE, IT, CH: figures FY 2015;: HU, BG, RS, MK, UA, RO: figures FC from Q3 2016 Source: Regional Supervisory Authorities & Associations
UNIQA Investor Relations
Free surplus generation covering progressive dividend policy
UNIQA Investor Relations 9
23 13 93 191 128
- 9
35 46 63 43
14 48 139 254 171
- 100
100 200 300 400 2012 2013 2014 2015 2016
Health & Life P&C
- Less capital intensive new
business in life (reduction of guarantees)
- Reduction in one-off
commission payments
- In-force measures to push
transfer from VIF
- Improving combined ratio will
contribute higher free surplus generation from P&C business in the future Life and health free surplus generation
Surplus in €M
Dividend payment
In €M 110 120 130 140 150 50 100 150 200 2012 2013 2014 2015 2016
Strategy
UNIQA Investor Relations 10
Targeted financial results
UNIQA will be able to ensure attractive financial results
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“Each year increasing DPS”
in 2016–2020
<95%
in 2020 COR
>170%
from 2016 ECR
2%
p.a. GWP
<24%
in 2020 NCR2
Net cost reduction and Combined Ratio improvement will provide attractive returns
- n key initiatives
13.5%
- perating ROE1
average in 2017–2020 Key initiatives 2016–2020 Operating KPIs
1: Operating ROE = (EBT excl. goodwill amortisation)/(own funds excl. revaluation reserve); 2: Net cost ratio – changed target after sale of Italian operations
UNIQA Investor Relations 12
Investments assigned to initiatives
Significant investments to advance UNIQA’s business model started in 2016
56% 23% 21% Core IT Digitisation Operational Excellence
Investments 2016-2020 Σ € 330M
2016–2020 2021–2025 Total Investment Thereof Expensed Total Investment Thereof Expensed Operational Excellence € 70M € 60M
- Digitisation
€ 75M € 65M
- Core IT
€ 185M € 115M € 150M– 200M € 100M– 115M Sum total € 330M € 240M € 150M– 200M € 100M– 115M
First year of capital expenditure program 2016: EUR 55m through P&L Capital expenditure program in 9M17: EUR 25m through P&L
- 1. Highlights
- 2. Economic Capital and Embedded Value 2016
- 3. Strategic initiatives
- 4. 9M17 results
- 5. Appendix
UNIQA Investor Relations 13
Very solid capital position as strong basement
14
2017 Q2 2,640 5,658 2017 Q1 2,575 5,596 Economic Capital Requirement Own Funds
In EUR mn
ECR-ratio
217% 214% Economic capital position
2017 Q2 2,608 5,575 2017 Q1 2,658 5,439
In EUR mn
SCR-ratio
205% 214% Regulatory SII capital position
Solvency Capital Requirement Own Funds
ECR SCR Internal Model Yes, P&C business No Sovereign Risk charge Yes (full loading) No Volatility Adjustments Yes (static) Yes (static) Transitionals1 No No Matching Adjustment No No
Measures used
1 Applies to major transitionals on interest rate or technical provision
100 110 120 130 140 150 160 170 180 190 200 210 220 215% 150% Q2 2017 214% 214% Q1 2017 205% 217% 2016 2014 202% 182% 2015 155% 161% 153% 2013 194% 2012 103%
Development of ECR-ratio
SCR ratio ECR ratio
Diverging movements between regulatory SCR and ECR comes from first time exclusion of Italian business units in the regulatory SCR calculation (ECR already recognised the sale since Q4/2016)
UNIQA Investor Relations
Group ECR Results
Details on Economic Capital Ratio
31% 25% 44% 8% 77% 2% 8% 5% 13% 12% 7% 64% 4% Non-Life Health SLT Life CEE WEM AT EEM SEM Non-Life underwriting Life underwriting Default risk Market risk Health SLT / CAT
15
5.382
Tier 1 unrestr. 82,7% Tier 2 17,3% Tier 3 0,1%
ECR 2.509 OpRisk 162 Tax Adj. 462 Basic ECR 2.809 Diversi- fication 856 Counter- party default 258 Health CAT & SLT 153 Non-life under- writing (PIM) 471 Life under- writing 448 Market risk 2.335 +115% Own funds 177
- 348
- 32
32
- 349
59
- 40
17
- 33
- 12
- 340
ECR strongly reduced
- Reduction in almost all risk modules,
driven by sale of Italian business
- Strongest reduction in Market Risk
due to risk charge on government bonds
- Improved diversification effect
Eligible own funds further increased
- Strong operating earnings in Life and
Health more than compensate for reduction of EUR 250mn in Tier1 restricted capital and negative economic variance from lower interest rates
ECR split by LoB ECR split by Region1 ECR split by Risk Module
Change vs. 2015
1 Region WEM includes internal risk transfer to UNIQA Re and business in Liechtenstein
ECR development by Risk Module
In EUR mn UNIQA Investor Relations
16
Management Summary
Free Surplus (MCEV) and Capital (ECR) Generation 2016
57 23 36 57 76 86 33 52 52 59 NB-Strain 56 Release of Required Capital 58 1 Transfer from VIF to FS 143 Net FS Generation, after AT merger / IT sale 128 AT merger / IT sale 19 Net FS Generation, before AT merger / IT sale 109 NB-RC 36
MCEV Free Surplus Generation 2016
in EUR mn
FS Generation
- Lower Free Surplus
Generation in 2016 than in prior year due to lower release of required capital
- Transfer from VIF improved
(2015: EUR 134mn)
Capital Generation
- Overall Capital generation
amounts to EUR 578mn, strongly driven by operating earnings
- Negative economic earnings
driven by lower interest rates, almost compensated by positive performance on non- fixed income instruments
- Additional free surplus
generated by ECR reduction
- f EUR 348mn mainly driven
by sales of Italian business
Life Health
ECR Capital Generation 2016
in EUR mn 578 151 250 5,382 Own Funds 2016 Capital Generation Own Funds 2015 5,205 Foreseeable Dividend Payback Tier 1 restricted
UNIQA Investor Relations
Moderate sensitivities despite no dynamic VA
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Impact of sensitivities on ECR-ratio
215% 135%
203% No VA UFR -100bps 200% Credit spread +100bps Earth quake 213% Equity -30% 176% FX -10% 209% FX +10% 220% 206% Interest rates -50 bps 198% Interest rates +50 bps 230% Base Value 215%
Change in ECR-ratio
∆ to base value +15%-p
- 16%-p
- 8%-p
+5%-p
- 5%-p
- 39%-p
- 2%-p
- 15%-p
- 12%-p
- Interest rate sensitivities: stress applied to non negative, liquid part of the curve only, extrapolation to UFR 4.2%
- Equity sensitivity: a general decrease of 30% in the value of all equities.
- Currency sensitivities: a rise/fall of exchange rates by 10% uniformly across all currencies.
- Credit spread sensitivity: a widening of credit spreads by 100bps, no dynamic increase of volatility adjustment assumed.
- Nat-Cat sensitivity: assumed earthquake with epicentre in Austria and return period of 250 years.
- UFR sensitivity: UFR set to 3.2%. Estimated impact on ECR quota with UFR set to 4.05%: -2%-p and with UFR set to 3.65%: -8%-p
- No VA sensitivity: yield curve without volatility adjustment.
UNIQA Investor Relations
UNIQA follows a clear steering approach
UNIQA Investor Relations 18
Execute re-capitalisation if required Solvency steering rules Consider returning capital to shareholders Min. Max. ECR 100% 135% 155%
170%
190%
- Solid capital base as
prerequisite in current market – ECR target set at 170%
- Clearly defined risk
ambition and shareholder promise
- Strict management of
capital adequacy across all levels of the
- rganisation
Regulatory Plan Recovery Opportunity Consider/apply measures to de-risk Caution Target
Group Embedded Value
Results
- GEV changed by +7.3% to EUR 5,068mn
- Value increase mainly driven by increases in the value of in-force business
- Lower Life & Health MCEV due to the sale of the Italian business and the reallocation of participations from covered to non-covered
business in Austria
- Increase in VIF is mainly driven by development in Austria due to lower mortality assumptions for the Term life business as well as
lower claims ratio and updated lapse assumptions for the health business
- Return on GEV amounts to EUR 441mn or 9.6%
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941 Group Embeded Value 5,068 P&C ANAV 1,993 Life & Health MCEV 3,075 Value of in-force 2,107 Adjusted Net Asset Value 27 (456) 539 260 343 (197)
Group Embedded Value 2016
+7.3%
MCEV Performance
194 214 441 128 Life&Health Free Surplus Generation Return on GEV 2016 2015 In EUR mn
5.3% 9.6%
Change vs 2015
** As % of adjusted opening GEV or opening L&H MCEV as a %*
8.1% 4.3%
In EUR mn UNIQA Investor Relations
Group Embedded Value
New Business Value
- Positive development in Austria from lower mortality assumptions for the Term life business and further development of the capital
efficient product approach
- Lower PVNBP compared to 2015 due to sale of the Italian business
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New Business Value Present Value of NB Premiums
2016 2,156 2015 3,032 Single Premium Recurring Premium 2,018 1,139 137 1,893 93 73 2016 2015
In EUR mn In EUR mn
Split by region
+2.4% +4.3%
NBM
NBV
PVNBP split by LoB
41% 12% 3% 17% 26% Unit linked Health Term Guaranteed savings & annuities Capital efficient products ** Excludes Italy * *
New Business Margin
As a % of PVNBP 2016 2015 Austria CEE Total Austria CEE Italy Total NBV 75 17 93 38 16 19 73 PVNBP 1,834 322 2,156 1,825 272 936 3,032 % of PVNBP 4.1% 5.4% 4.3% 2.1% 6.0% 2.0% 2.4% In EUR mn UNIQA Investor Relations
- 1. Highlights
- 2. Strategic initiatives
- 3. 9M17 results
- 4. Appendix
UNIQA Investor Relations 21
Strategic initiatives
UNIQA Investor Relations 22
First success reflected in reduced loss ratio in 2016
23
4%
p.a. GWP growth in 2016– 2020
~2%
GWP growth in Austria Portfolio management Claims management Pricing retail/SME Corporate business Product innovation Anti fraud
<95%
COR
6-7%
GWP growth in CEE
~28%
NCR P&C 2016–2020 “Further increase P&C profitability and ensure differentiated growth” Targets 2020
UNIQA Investor Relations
97.1% 31.2% 3.7% 6.3% 9M17 5.7%
New traditional product reduces capital intensity
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- Modular product incl. biometric options
- Higher flexibility for customers (e.g.
surrender values)
- Clear and transparent in the interest of
consumer protection Our new traditional product Product details Customer Benefit
- Based on a traditional concept
- Guarantee on savings portion of the
premium, 0% interest rate guarantee
- Reduced cost base incl. commission
- Terminal bonus distributed at maturity
- f the contract
Technical Details
Guarantees in portfolio will decrease significantly
UNIQA Investor Relations 25
Austria: Actuarial reserve fund by guarantees Development until 2020
Reserve fund in €BN 2.6 2.4 2.2 2.0 12 8 4 2020 2019 2018 2017 2016 2015 2014 1.00–1.50% 2.25–2.5% 2.75–3.00% 0% 1.75–2.00% >3.00% Average guarantee
- Av. guarantee in %
- Reduction of actuarial
reserve funds from € 10.9BN to € 8.6BN mainly due to
‒ Stop of prolongations ‒ Product strategy shift
- Maturing1 of 38% of
reserves with ≥3% guaranteed interest
- Average guarantees to
drop to 2.20% in 2020
1: Or other forms of termination
Successful new business will be visible in NBV
UNIQA Investor Relations 26
€ 30M–35M p.a.
new business value Targets 2020 Management rules Inforce business New business
50–70 bps
margin on reserves1
€ 2.6BN2
GWP
16%2
NCR Life 2016–2020 “Reduce capital requirements and increase profitability”
1: Definition of margin on reserves: annualised operating result divided by average technical reserves 2: Still including Italy
9M17 € 1.2BN 28bps 20.0%
Profitable growth demonstrated over the last decade
UNIQA Investor Relations 27
1,000 500 CAGR +2.8% 998 878 846 820 961 938 909 832 799 781 765 742 717 2011 2007 2005 2003 2009 2015 2013
Profitable growth (Group figures)
5 10 3 2 1 2.8 2.7 2.6 2.5 3.0 2.8 2.6 2.5 2.3 2.2 2.1 1.5 2011 1.4 2007 2013 2015 2009 2005 2003 GWP in €M
- Tech. reserves in €BN
Margin on reserves in %
Long-term profitability supported by Austrian market specifics:
- Ability to adjust
premiums based
- n cost
development
- Agreed prices for
health services through joint nego- tiations with health- care providers
- Continuously low
lapse rate
- Stable cash contri-
butor to the Group
3.8 4.0 4.1 4.6 3.3 3.3 3.2 3.1 3.2 3.1 3.0 2.9 3.1 3 6 2007 2013 2015 2009 2003 2005 2011 Lapse rate in %
1 1: Accounting change regarding Swiss Group contract with CERN (TPA)
Sustainable earnings and cash flow contribution expected to continue
UNIQA Investor Relations 28
Brand Sales Value proposition Health value chain integration
2.5–3%
p.a. GWP growth 2016–2020
350–450 bps
margin on reserves1
€ 25M–30M
new business value
14%
NCR Targets 2020 Health 2016–2020
- “Remain market leader in profitable
health business”
- “Sustainable cash flow generation”
1: Definition of margin on reserves: annualised operating result divided by average technical reserves
9M17 3.7% 397bps 15.2%
- Standardization of products and
processes
- Centralization of back office
functions: Planned reduction in AT from 2,800 to 2,500 until 2020
- Near shoring in Nitra (SK)
- As a result, sales functions are
able to increase their focus on client coverage and servicing
- Group architecture for products
and processes enables efficient IT core implementation
UNIQA Investor Relations 29
Schematic TOM target picture
OE1 OE2 Products Processes IT System Products Processes IT System Group Products Processes IT System
As-Is
TOM (UAT): Improve efficiency relentlessly
Products Processes IT System
Target
Group Standard OE 1 specific OE 2 specific Group Standard OE 1 specific OE 2 specific OE 1 specific OE 2 specific Group Layer Core
30
Functional scope of UIP
Core IT: Modernization of core and cross systems
Regional scope of UIP
- All Core Systems are in scope
- All relevant cross systems in scope (Partner
Management, Commission, Collection and Disbursement)
- All big UNIQA countries are covered
- Focus on countries with high need for action
- Further rollouts to other countries possible
- Currently not in scope
Further countries
- Starting with unit-linked life
product for Bancassurance in AT
- Stepwise implementation for rest
- f Life, P&C, Health insurance
- Interim solution for big markets
- Migration to UIP Platform after AT
has finished
- Earlier Migration in case of urgent
business need PL RO HU CZ SK AT
UNIQA Investor Relations
31
Roadmap to new UNIQA Insurance Platform
- Platform for further development of core
business Modern product portfolio Next level of efficiency
- Seize market trends
Changed customer expectations New distribution models Digitalization Data analytics (1) Replacement of end-of-life systems e.g. systems which require skills no longer available on the job market (2) Getting again in control of the overly complex system landscape 16 programming languages Variety and quality of applications (3) Strengthening security in operations
Roadmap and major milestones of UIP
Start rollout in
remaining UI countries P&C in 2 countries Start Implemen- tation Go-live Life AT Finalization UI
2029 2026 2022 2021 2018 2018
Finalization AT
UNIQA Investor Relations
UNIQA strives to become one of the leading digital insurers in Austria and CEE
UNIQA Investor Relations
Sales increase External focus Digital Customer Digital Insurer Digital Operations Internal focus Cost reduction Digitise customer experience Digitise
- perations
Our digital path1
- Foster UNIQA’s innovation culture
- Sequentially build up capabilities to
digitise
‒ Customer experience ‒ Operations
- Enhancement of analytical abilities as a
foundation
- Accompanied by conscious investments
in “digital bets”
- Ambition reflected in new organisational
set-up
Enhance digital capabilities and analytics !
32
Investments of € 75M agreed for UNIQA’s digital transformation until 2020
1: Based on Accenture’s digital framework
- 1. Highlights
- 2. Economic Capital and Embedded Value 2016
- 3. Strategic initiatives
- 4. 9M17 results
- 5. Appendix
UNIQA Investor Relations 33
EURm 9M16 9M17 % Gross premiums written(a) 3,812.3 4,043.9 6.1% Premiums earned (retained) 3,332.4 3,473.0 4.2% Net investment income 419.4 393.6
- 6.2%
Insurance benefits 2,582.1 2,659.0 3.0% Operating expenses (net) 934.5 942.7 0.9% thereof admin costs 290.1 297.2 2.4% Insurance technical result 57.8 97.9 69.4% Earnings before taxes 148.9 181.4 21.8% Consolidated profit 148.8 114.4
- 23.1%
Cost ratio group (net) 26.0% 24.5%
- 1.5pp
Combined ratio P&C (net) 98.3% 97.1%
- 1.2pp
Investment yield(b) 2.7% 2.6%
- 0.1pp
Snapshot 9M17
UNIQA Investor Relations
(a) Including savings portion of premiums from unit- and index-linked life insurance (b) Definition investment yield: annualized investment result divided by average total investments excluding self-used land and buildings.
34
Growth above expectations in CEE (P&C and single-Life) and AT (P&C and Health) Despite increasing local NatCats EBT increased on improved insurance technical result & reduced financing costs despite lower investment result Improved COR despite weather related losses Impairment on fixed income securities and FX losses only partially compensated by harvesting Costs well under control Sheet „ “
1,938 2,048 755 784 1,003 1,005 117 207 3,812 4,044
6.1%
9M16 9M17 2,419 2,419 2,439 2,518 903 926 964 1,004 1,559 1,405 1,367 1,357 241 275 441 169 5,122 5,026 5,211 5,048
- 3.1%
2013 2014 2015 2016
Continued growth above expectations in all business lines
UNIQA Investor Relations
Gross written premium(a) per business line EURm
(a) Including savings portion of premiums from unit- and index-linked life insurance
35 583 581 816 626 607 250 248 270 253 261 315 354 361 331 313 40 52 65 77 64 1,188 1,236 1,512 1,287 1,245 4.8% 3Q16 4Q16 1Q17 2Q17 3Q17
P&C Health Life - recurring Life - single
- Robust growth of P&C business (+5.7%) driven by motor and other P&C in AT, corporate business/fronting in Ukraine and
motor in CEE (total P&C AT +3.7%, CEE +6.3%)
- Health business continued solid growth (+3.7%)
- Life grew 8.3% in 9M17: Strong unit linked single premium business in PL overcompensating expected reduction of
traditional life business in AT Sheet „Charts “
Cost Ratio decreased to 24.5%
UNIQA Investor Relations 36 160 162 176 159 158 49 63 54 53 45 95 127 100 102 94 304 352 331 315 297
- 2.2%
25.4% 28.4% 25.9% 24.1% 23.6%
3Q16 4Q16 1Q17 2Q17 3Q17
Acquisition related expenses Other operating expenses
479 493 165 152 290 297 935 943
0.9%
26.0% 24.5%
9M16 9M17
Cost ratio
625 614 632 642 221 226 212 228 448 361 346 417 1,294 1,200 1,190 1,286 8.1%
26.4% 24.8% 23.7% 26.6%
2013 2014 2015 2016
Net commissions (a)
Cost ratio (net) (%), Costs (EURm)
- Net commissions and admin expenses increased ytd, but at clearly slower pace than premium volume
- Acquisition related expenses further reduced in 3Q17; Mid-term downward trend reflecting strict cost control
- Investments of EUR 24.6m in 9M17 (Investments 9M16: EUR 29.6m)
(a) Including changes in DAC (Deferred Acquisition Costs)
Sheet „Charts “
71.1% 62.2% 65.9% 64.4% 67.4% 29.7% 35.2% 31.8% 31.5% 30.3% 100.8% 97.4% 97.7% 95.9% 97.8%
- 3.0
3Q16 4Q16 1Q17 2Q17 3Q17
Loss Ratio Expense Ratio
P&C: Underwriting improved – COR decreased to 97.1%
UNIQA Investor Relations
- In 3Q17 increased loss ratio due to increased seasonal weather related losses in AT; 9M17 loss ratio decrerased as a
result of portfolio sanitation both in AT and CEE
- Investments decreased slightly to EUR 8.6m in 9M17 (EUR 9.6m in 9M16)
- P&C cost ratio flattish compared to 9M16
37
66.9% 65.9% 31.4% 31.2% 98.3% 97.1%
- 1.2
9M16 9M17
66.8% 69.0% 67.5% 65.7% 33.6% 30.6% 30.4% 32.4% 100.3% 99.5% 97.9% 98.1%
2013 2014 2015 2016
Combined ratio (net) (%)
Sheet „Charts “
pp pp
28
- 8
27 20 16
- 44.7%
3Q16 4Q16 1Q17 2Q17 3Q17 599 594 611 643 630 5.1% 3Q16 4Q16 1Q17 2Q17 3Q17 56 24 26 29 22
- 61.4%
3Q16 4Q16 1Q17 2Q17 3Q17
P&C: EBT slightly decreased ytd due to one-
- ff gain on disposal in 3Q16
UNIQA Investor Relations
- Strong growth in CEE: Driven by motor business in CZ, SK, HU and non-motor business in UA, RO and CE
- Net investment result lower q-o-q due to one-off gain on disposal of Niederösterreichische Versicherung (EUR 37.2m) in
3Q16
- Financing costs decreased due to call of subordinated bonds in the amount of EUR 250m at YE16
- Insurance technical result increased on better COR in 9M17
- Earnings before tax of EUR 62.6m in 9M17; Ytd -4.9% due to one-off gain in 3Q16
Net premiums earned EURm Investment result EURm Earnings before taxes EURm
38
Sheet „Charts “
Health: Strong EBT contribution on improved underwriting and solid investment result in 3Q17
UNIQA Investor Relations
Cost – benefit ratio (%) Investment result EURm Earnings before taxes EURm
39 85% 81% 83% 87% 82% 15% 20% 18% 15% 14% 100% 101% 101% 101% 95% 3Q16 4Q16 1Q17 2Q17 3Q17 Benefit Ratio Cost Ratio 23 51
- 1
45 36 55.2% 3Q16 4Q16 1Q17 2Q17 3Q17 23 47
- 1
42 47 102.0 % 3Q16 4Q16 1Q17 2Q17 3Q17
- Long term growth trend continued; GWP up 3.7% ytd
- Improved insurance technical result of EUR 31.6m: Seasonal low in benefits in 3Q17
- Investments of EUR 6.4m in 9M17 (EUR 8.4m in 9M16)
- Solid investment result and underwriting result above longer term average led to another strong EBT contribution from
Health business of EUR 46.6m in 3Q17 Sheet „Charts “
20,312 16,224 15,970 15,803 15,775 31 48 19 11 28 3Q16 4Q16 1Q17 2Q17 3Q17 Margin on Reserves (a)
Life: Decreased earnings before tax reflecting lower net investment result in 9M17
UNIQA Investor Relations
- Reserves of traditional life business in AT on declining trend in line with expectations
- Growing top line (+8.3%) driven by single unit-linked business in Poland (EUR 126.3m in 9M17)
- Cost ratio improved on growing top-line; Investments of EUR 11.6m in 9M17 (EUR 9.6m in 9M16)
- Technical result stable, but lower net investment result led to slightly lower ytd EBT contribution
Reserve (net) EURbn Investment result EURm Earnings before taxes EURm
40 88 94 51 84 102 16.5% 3Q16 4Q16 1Q17 2Q17 3Q17 11 37 7 24 117.2 % 3Q16 4Q16 1Q17 2Q17 3Q17
Sheet „Charts “
(a) Definition margin on reserves: Annualized operating result divided by average technical reserves (b) Excluding Italy
82.1% 6.6% 5.5% 2.1% 3.7%
Bonds Real estate Cash Equities & Alternatives Participations 135 191 209 281 218 142 190 182 108 145 167 170 76 158 161 1Q14 2Q14 3Q14 4Q14 1Q15 2Q15 3Q15 4Q15 1Q16 2Q16 3Q16 4Q16 1Q17 2Q17 3Q17 UNIQA Investor Relations
Investment Activity
Note: Excluding unit-linked investment income Quarterly figures excluding Italy
Investment income EUR Investment allocation by asset class
41
Sheet „Investment“
- Net investment result of EUR 393.6m in 9M17
(EUR 419.4m in 9M16)
- Current income of EUR 377.7m in 9M17 (EUR
391.2m in 9M16)
- Contribution from participation in STRABAG:
EUR +15.0m in 9M17 (EUR +3.6m in 9M16)
- Realized and unrealized gains of EUR 15.9m in 9M17
(EUR 28.2m in 9M16); Impairments and FX losses (USD) mitigated by realized and unrealized gains on equities and fixed income securities
- Total assets under management (excluding unit-and
index linked) slightly down compared to YE16 reflecting decreasing traditional life back book in Austria
- Real estate at amortized costs in IFRS balance sheet;
Market value according to external appraisals significantly above book value
EUR 20.6bn Dec 16 EUR 20.4bn Sep 17
80.1% 6.2% 6.5% 3.3% 4.0%
Outlook
UNIQA Investor Relations 42
- Overall growth of ~4% in GWP expected for FY17:
- P&C growth above 4% driven by both Austria and CEE
- Health growth on long term trend of around 3%
- Life: Recurring premium business forecasted to slightly decrease in AT.
In CEE UNIQA expects significant growth in life insurance in FY17, driven by the single premium business in Poland.
- Combined Ratio to improve compared to 98.1% in FY16
- Net investment result will decrease compared to FY16
- Earnings before tax will slightly increase compared to FY16
- In line with progressive dividend policy DPS shall increase in FY17
- Economic capital ratio will stay above 190% (upper bound of target range)
The outlook assumes that there will not be any extraordinary negative developments and that major losses caused by natural disasters will remain within the average range in 2017
- 1. Highlights
- 2. Economic Capital and Embedded Value 2016
- 3. Strategic initiatives
- 4. 9M17 results
- 5. Appendix
UNIQA Investor Relations 43
UNIQA International – country deep dive
UNIQA Investor Relations 44
„UI Countries “
in EURm 9M17 % to PY 9M17 % to PY 9M17 % to PY 9M17 % to PY FX adjusted Western Europe (WE) (b) 25.1 44% 10.2 19% 0.0 35.3 36% 36% Western Europe (WE) 25.1 44% 10.2 19% 0.0 35.3 36% 36% Czech Republic 145.2 10% 7.1 8% 32.0 0% 184.3 8% 6% Hungary 90.0 15% 3.5 21% 63.2 5% 156.8 11% 9% Poland 194.5 3% 0.4 N/A 149.8 353% 344.7 55% 52% Slovakia 71.7 10% 0.4 27% 24.4 2% 96.5 8% 8% Central Europe (CE) 501.4 8% 11.4 17% 269.5 80% 782.3 25% 24% Romania 66.7
- 15%
0.1
- 41%
9.1 9% 75.8
- 13%
- 12%
Ukraine 36.8 67% 5.6 15% 11.0 63% 53.4 59% 66% Eastern Europe (EE) 103.5 3% 5.7 14% 20.1 33% 129.2 7% 9% Albania 21.3 12% 1.5
- 9%
4.2 30% 26.9 13% 10% Bosnia-Herzegovina 9.8
- 2%
0.0 12.0
- 1%
21.7
- 2%
- 2%
Bulgaria 21.2 6% 3.5 24.0 8% 48.8 16% 15% Croatia 30.2 1% 5.8 51% 19.4
- 18%
55.4
- 4%
- 5%
Montenegro 7.0
- 5%
0.5
- 15%
1.4 5% 8.8
- 4%
- 4%
Macedonia 8.6
- 3%
0.2
- 1%
0.9 16% 9.7
- 1%
- 1%
Serbia 19.2 6% 3.2
- 1%
10.4
- 4%
32.8 2% 1% Kosovo 5.8
- 9%
1.5
- 32%
0.5
- 17%
7.8
- 15%
- 15%
Southeastern E. (SEE) 123.0 3% 16.2 39% 72.7
- 3%
212.0 3% 2% Russia 0.5 1690% 2.5 117% 55.9 41% 58.9 45% 26% Russia (RU) 0.5 1690% 2.5 117% 55.9 41% 58.9 45% 26% 0.0 0.0 0.0 0.0 UNIQA International 753.5 7% 46.0 27% 418.2 50% 1,217.7 20% 18% GWP(a) Non-life GWP(a) Health GWP(a) Life GWP(a) Total
(a) Including savings portion of premiums from unit- and index-linked life insurance (b) As of 2017 Switzerland is presented as a banch of Liechtenstein and will not be presented separately in the future
UNIQA International – country deep dive
UNIQA Investor Relations 45
(b)
„UI Countries “
in EURm 9M17 9M16 9M17 9M16 9M17 9M16 9M17 9M16 9M17 9M16 Western Europe (WE) (b) 11.3 10.1
- 0.6
0.2 135.7% 93.0% 24.2% 26.5% 0.2 1.3 Western Europe (WE) 11.3 10.1
- 0.6
0.2 135.7% 93.0% 24.2% 26.5% 0.2 1.3 Czech Republic 121.1 114.1 5.3 5.7 96.0% 97.4% 30.5% 33.8% 10.8 8.3 Hungary 104.1 96.0 3.0 2.9 83.1% 89.1% 23.5% 30.5% 2.1
- 0.7
Poland 254.1 127.1 9.1 11.0 97.7% 109.4% 17.7% 33.3% 8.3 6.6 Slovakia 65.6 62.6 3.7 3.0 96.9% 97.2% 36.7% 36.6% 4.6 4.9 Central Europe (CE) 544.9 399.8 21.1 22.6 95.0% 100.9% 23.9% 33.3% 25.8 19.1 Romania 48.7 46.0 2.9 1.9 102.5% 88.3% 46.8% 31.7%
- 2.6
- 2.8
Ukraine 35.3 27.7 3.2 6.3 95.9% 101.5% 53.1% 66.5% 3.7 6.2 Eastern Europe (EE) 84.1 73.8 6.2 8.2 100.3% 92.3% 49.4% 44.8% 1.2 3.3 Albania 22.6 20.6 0.5 0.6 80.8% 62.1% 49.9% 41.7% 1.8 3.9 Bosnia-Herzegovina 19.3 19.1 1.8 1.9 97.2% 100.5% 36.7% 33.4% 0.7 0.5 Bulgaria 37.6 33.1 0.7 1.1 98.4% 115.6% 31.3% 29.1% 1.1 0.5 Croatia 39.1 41.0 10.0 8.3 95.2% 102.9% 38.5% 38.3% 3.4 5.0 Montenegro 7.7 7.5 0.5 0.5 96.4% 101.3% 45.9% 48.7% 0.1
- 0.1
Macedonia 8.3 8.1 0.3 0.3 102.9% 99.9% 57.9% 50.0% 0.3 0.5 Serbia 26.6 30.9 0.8 3.7 92.1% 85.8% 37.7% 37.4% 1.0 1.1 Kosovo 7.3 8.2 0.1 0.0 81.0% 102.3% 45.5% 49.7% 0.8
- 0.8
Southeastern E. (SEE) 168.4 168.4 14.7 16.4 92.1% 92.8% 39.7% 37.8% 9.2 10.7 Russia 55.7 39.8 8.5
- 1.9
16.5% 20.6% 7.2 3.9 Russia (RU) 55.7 39.8 8.5
- 1.9
59.0% 24.6% 16.5% 20.6% 7.2 3.9 UI Administration 0.0 0.0
- 2.0
- 0.2
- 13.3
- 11.8
UNIQA International 864.3 691.9 47.9 45.2 96.3% 99.2% 30.1% 36.5% 30.3 26.4 Premiums earned (a) Net investment income Combined ratio P&C Cost ratio Earnings before taxes
(a) Including savings portion of premiums from unit- and index-linked life insurance (b) As of 2017 Switzerland is presented as a banch of Liechtenstein and will not be presented separately in the future
UNIQA International with a strong footprint to leverage potential in CEE
Insurance penetration 2015(b) UNIQA GWP CAGR(d) (2006–15) UNIQA GWP (FY2015, EURm) Austria Poland Czech Republic Hungary Slovakia Romania Ukraine Croatia Bulgaria Serbia Albania Bosnia-Herzegovina Kosovo Montenegro Macedonia Russia
(a) Market position life insurance (b) Defined as country premiums over GDP (c) Russia: GWP CAGR 2009-2015 (d) Local currency; local GAAP Source: UNIQA GWP based on Company information; other based on Supervisory Authorities / Countries, Business Monitor
UNIQA market share UNIQA Rank 189 27 49 12 12 13 32 49 57 88 52 92 113 213 274 3.919 148.5%(c) 13.1% 80.8% 9.7% 10.8% 15.0% 29.0% 3.5% 22.3% 23.9% 5.2% 7.9% 0.9% 7.0% 4.5% 1.5% 7(a) 5 2 1 3 5 8 6 11 2 2 10 5 8 1 5 22.24% 2.92% 8.93% 16.14% 16.45% 12.76% 31.42% 7.42% 5.97% 7.68% 4.57% 4.69% 5.21% 6.72% 4.33% 2.10% 1.3% 2.1% 1.6% 1.5% 2.3% 1.0% 2.0% 2.3% 2.6% 1.1% 1.2% 2.9% 2.7% 3.0% 3.1% 5.7%
46 UNIQA Investor Relations
Change vs. 2015
Group ECR Results
UNIQA Group market risk profile
47
349 1,250 Property risk 598 Equity risk 405 Interest rate risk
- Conc. risk
108 Curreny risk 349 Spread risk 2,335 Diversific. ECR market risk total
- 724
- 400
59 3
- 218
37
- 340
230
- 46
ECR market risk profile and development
Market risk declined substantially
- Risk reduction was driven by the sale of the Italian insurance business, which had a particularly strong effect on spread and concentration risks,
declining to 41% and 4% respectively as percentages of the overall market risk share.
- Italian government bonds were the main driver of concentration risk in 2015 (2016: Austrian government bonds).
- Equity risk increased primarily due to the strong share price performance of Strabag.
- Apart from the sale of the Italian companies, the call of two long dated callable bonds was also a significant factor in reducing spread risk
(roughly a EUR 150mn risk reduction).
9% 10% 11% 45% 41% 15% 20% 10% 13% 11% 11% 4% Concentration risk Currency risk Spread risk Property risk Equity risk Interest rate risk 2016 2,335 2015 2,674
In EUR mn UNIQA Investor Relations
IFRS reconciliation to own funds
IFRS reconciliation
- Goodwill, value of business in force, deferred acquisition costs and intangible assets are valued at zero according to Solvency II.
- Other revalued assets include property (appraisal value instead of amortized cost), participations (market value instead of IFRS book value) and loans.
- Gross technical provisions and the reinsurer’s share of the technical provisions are revalued to discounted best estimate reserves.
- Subordinated liabilities are subject to eligibility restrictions, depending on their quality (“Tiering”). All of UNIQA‘s subordinated liabilities are included in eligible
- wn funds.
- Foreseeable dividends have to be subtracted from eligible own funds according to Solvency II.
IFRS reconciliation (EUR mn)
48 Position 2016 2015 IFRS total equity 3,213 3,175
- Goodwill
- 295
- 429
- Intangible assets and VBI
- 62
- 63
- Deferred acquisition costs (DAC)
- 1,135
- 980
+ Revaluation (after deferred taxes) 2,919 2,566 Revaluation of assets 1,266 851 Revaluation of technical provisions 1,653 1,714 + Subordinated liabilities 929 1,096
- Foreseeable dividends
- 151
- 145
- Capping of minority interests
- 36
- 14
Economic own funds to cover ECR 5,382 5,205 UNIQA Investor Relations
Group Embedded Value
Life & health analysis of change
Restatement and opening adjustments include:
- Capital and dividend flows (EUR
- 128mn)
- Foreign exchange variance (EUR 6mn)
- Merger of Austrian business (EUR -5mn)
Ongoing positive development of operating earnings resulted in an increase of EUR 387mn
- Lower Term mortality assumptions for
life Austria
- Lower claims ratio and updated lapse
assumptions for health Austria Negative economic variance due to lower interest rates in Eurozone Closing adjustments include:
- the sale of the Italian business
- the reallocation of Austrian participations
from covered to non-covered business 49
316 255 113 126
Economic Variance Other Operating Earnings
387 280 Assumptions and Variance 107 Rollforward
New Business Value MCEV as at 31-12-2015, restated & adjusted
3,145
Restatement & Adjustments MCEV as at 31-12-2015 reported
3,272 3,075
MCEV as at 31-12-2016 Other non
- perating variance
and closing Adjustments
Free surplus 494
- 99
394
- 92
968
- 223
- 106
941 Required capital 931
- 25
906 36
- 933
184
- 165
27 Value of in-force business 1,847
- 2
1,845 169 352
- 215
- 45
2,107 GEV / MCEV 3,272
- 126
3,145 113 387
- 255
- 316
3,075 UNIQA Investor Relations
Group Embedded Value
Life & health sensitivities
in EUR mn Change in Embedded Value Change in New Business Value 2016 * 2015 2016 * 2015 Base value 3,075 100% 3,272 100% 93 100% 73 100% EV change by economic factors Risk free yield curve -100bp
- 317
- 10%
- 316
- 10%
- 4
- 4%
- 7
- 9%
Risk free yield curve -50bp
- 89
- 3%
- 134
- 4%
n/a n/a
- 4
- 5%
Risk free yield curve +50bp 32 1% 92 3% n/a n/a
- 1
- 2%
Risk free yield curve +100bp 90 3% 141 4%
- 15
- 16%
- 6
- 9%
Equity and property market values -10%
- 124
- 4%
- 129
- 4%
0% 0% Equity and property implied volatilities +25%
- 11
0%
- 2
0%
- 1
- 1%
0% Swaption implied volatilities +25%
- 33
- 1%
- 105
- 3%
- 4
- 4%
- 15
- 21%
EV change by non-economic factors Maintenance expenses -10% 58 2% 70 2% 6 7% 7 10% Lapse rates -10% 67 2% 74 2% 13 14% 13 18% Mortality for assurances -5% 40 1% 65 2% 3 4% 5 6% Mortality for annuities -5%
- 10
0%
- 6
0% 0% 0% Additional sensitivity Removal of liquidity premium
- 84
- 3%
- 151
- 5%
n/a n/a
- 2
- 2%
UFR = 3.2%
- 175
- 6%
- 176
- 5%
- 10
- 11%
- 14
- 19%
50
- Interest rate sensitivity
similar to prior year
- Estimated impact on EV
from UFR down to 4.05%: -26mn
- Estimated impact on EV
from UFR down to 3.65%: -96mn
- Non-economic
sensitivities remain at less material level compared to changes in economic factors
** Excludes Italy
UNIQA Investor Relations
22% 15% 63%
P&C Health Life
46% 19% 13% 12% 8% 2% Governent Bonds EU Covered Bonds Corporates Government Bonds Non-EU Financials Other 46% 18% 11% 11% 11% 2% Governent Bonds EU Covered Bonds Corporates Government Bonds Non-EU Financials Other UNIQA Investor Relations
Fixed income portfolio
Overall composition Rating distribution
Dec16 EUR 16.5bn Sep 17 EUR 16.1bn
By segment
51 20% 30% 24% 14% 7% 4% 19% 32% 23% 14% 8% 3% AAA AA A BBB <BBB Not rated June 17 Dec 16
Sheet „MRM Data “
19% 11% 70%
P&C Health Life
UNIQA Investor Relations
Fixed income portfolio Government and government related
Overall composition EUR 9.4bn Rating distribution By segment
52 10.6% 39.7% 27.6% 12.9% 9.0% 0.2% AAA AA A BBB Non Investment grade Not rated 33% 13% 9% 8% 7% 7% 6% 4% 4% 4% 2%
Rest of Europe Austria Poland
Europe
France Belgium Rest of World Ireland Slovakia Supranational Organisations Italy
Sheet „MRM Data “
UNIQA Investor Relations
Fixed income portfolio Corporates including financials
Overall composition EUR 3.2bn Rating distribution By segment
66% 14% 20% 53 22% 12% 17% 10% 9% 7% 10% 6% 4% 2% United States of America Austria Rest of Europe France United Kingdom Rest of World Germany World Netherlands Italy 34% 20% 46%
P&C Health Life
2.8% 12.2% 31.9% 29.7% 9.1% 14.2% AAA AA A BBB Non Investment grade Not rated
Sheet „MRM Data “
UNIQA Investor Relations
Fixed income portfolio Corporate thereof financials
Overall composition EUR 1.3bn Rating distribution By segment
54 22% 29% 14% 7% 6% 7% 6% 4% 4% Austria United States of America France Rest of World United Kingdom Netherlands Germany Italy Rest of Europe 29% 14% 57%
P&C Health Life
6.1% 16.4% 36.5% 18.1% 11.4% 11.5% AAA AA A BBB Non Investment grade Not rated
Sheet „MRM Data “
UNIQA Investor Relations
Fixed income portfolio Covered bonds
Overall composition EUR 3.1bn Rating distribution By segment
55 17% 17% 10% 10% 9% 9% 7% 8% 6% 4% 3% Austria France Germany Rest of Europe United Kingdom Netherlands Rest of World Australia Belgium Spain Italy 18% 19% 63%
P&C Health Life
68.1% 23.7% 5.3% 1.1% 0.0% 1.9% AAA AA A BBB Non Investment grade Not rated
Sheet „MRM Data “
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UNIQA Investor Relations