PHIMC - PSS QUALITY IMPROVEMENT PSS ASSESSMENT FORM IMPLEMENTATION Test Positive Aware Network Rogers Park Edgewater Uptown Michelle Randall-English Centricity Database Manager & Quality Analyst J ANUARY 2018
A W orld P ositively A ware PSS QUALITY IMPROVEMENT : PSS ASSESSMENT FORM IMPLEMENTATION PURPOSE: 1) To ensure new PSS Assessment is utilized 2) To ensure the client receives quality care through proper identification and documentation of mental health diagnoses and psychosocial needs. PLAN: Overall - Short Term - All Psychosocial clients receiving At least 50% of the psychosocial individual services, complete a clients receiving individual services psychosocial assessment with a have completed a psychosocial mental health therapist prior to assessment by July 2017. their third visit. 2 5537 N BROADWAY ST CHICAGO IL 60640 WWW.TPAN.COM (773) 989-9400
A W orld P ositively A ware PSS QUALITY IMPROVEMENT : PSS ASSESSMENT FORM IMPLEMENTATION PLAN: (continued) DO: Long Term - Baseline data - • Weekly: 4/10 , 4/17, 4/24 To identify opportunities for improvement: • Median: 2 Assessments / wk ✓ Are the established goals realistic • Tester: 1 Therapist and obtainable? • Clients: 5 ✓ Are my clients reaching their goals? Implementation - ✓ Is the client on track for reaching • Weekly: 5/1/2017 to their goals? 10/23/2017 ✓ Should we adjust • Tester: 1 Therapist methods/approaches to improve • Clients: 15 client outcomes? 3 5537 N BROADWAY ST CHICAGO IL 60640 WWW.TPAN.COM (773) 989-9400
A W orld P ositively A ware PSS QUALITY IMPROVEMENT : PSS ASSESSMENT FORM IMPLEMENTATION STUDY: Percentage of PSS clients w/ completed assessments New Pop-Up Flowsheet Peer Health Navigator Reminder 16 100% 14 Toolbar 80% Status 12 Flag Report 10 60% 2 8 count rate DISCHARGES 40% 6 4 20% 2 2 DISCHARGES 0 0% 4/10 4/24 5/8 5/22 6/5 6/19 7/3 7/17 7/31 8/14 8/28 9/11 9/25 10/9 10/23 weeks Baseline Running Total Completion rate 4
A W orld P ositively A ware PSS QUALITY IMPROVEMENT : PSS ASSESSMENT FORM IMPLEMENTATION ACT: Conclusions - Challenges - • Ask for help • Tracking Assessment due dates • Ok to be creative • ‘Pop - up’ fatigue • Share progress/successes with • Change in workflow/approach others • Connecting/Scheduling clients • Will include other therapists for further study and additional feedback Questions? 5 5537 N BROADWAY ST CHICAGO IL 60640 WWW.TPAN.COM (773) 989-9400
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