Test Positive Aware Network Rogers Park Edgewater Uptown Michelle - - PowerPoint PPT Presentation

Test Positive Aware Network

JANUARY 2018

Michelle Randall-English Centricity Database Manager & Quality Analyst

PHIMC - PSS QUALITY IMPROVEMENT PSS ASSESSMENT FORM IMPLEMENTATION

Rogers Park  Edgewater  Uptown

A World Positively Aware

PSS QUALITY IMPROVEMENT : PSS ASSESSMENT FORM IMPLEMENTATION

2 5537 N BROADWAY ST CHICAGO IL 60640 WWW.TPAN.COM (773) 989-9400

PLAN:

Overall - All Psychosocial clients receiving individual services, complete a psychosocial assessment with a mental health therapist prior to their third visit. Short Term - At least 50% of the psychosocial clients receiving individual services have completed a psychosocial assessment by July 2017. 1) To ensure new PSS Assessment is utilized 2) To ensure the client receives quality care through proper identification and documentation of mental health diagnoses and psychosocial needs.

PURPOSE:

A World Positively Aware

PSS QUALITY IMPROVEMENT : PSS ASSESSMENT FORM IMPLEMENTATION

3 5537 N BROADWAY ST CHICAGO IL 60640 WWW.TPAN.COM (773) 989-9400

Long Term - To identify opportunities for improvement: ✓ Are the established goals realistic and obtainable? ✓ Are my clients reaching their goals? ✓ Is the client on track for reaching their goals? ✓ Should we adjust methods/approaches to improve client outcomes?

PLAN: (continued) DO:

Baseline data -

• Weekly: 4/10 , 4/17, 4/24
• Median: 2 Assessments / wk
• Tester: 1 Therapist
• Clients: 5

Implementation -

• Weekly: 5/1/2017 to

10/23/2017

• Tester: 1 Therapist
• Clients: 15

A World Positively Aware

PSS QUALITY IMPROVEMENT : PSS ASSESSMENT FORM IMPLEMENTATION

4

count weeks

STUDY: Percentage of PSS clients w/ completed assessments

2 DISCHARGES

2 DISCHARGES

Status Report

Completion rate Running Total Baseline

Toolbar Flag

New Flowsheet Pop-Up Reminder 0% 20% 40% 60% 80% 100% 2 4 6 8 10 12 14 16

4/10 4/24 5/8 5/22 6/5 6/19 7/3 7/17 7/31 8/14 8/28 9/11 9/25 10/9 10/23

Peer Health Navigator

rate

A World Positively Aware

PSS QUALITY IMPROVEMENT : PSS ASSESSMENT FORM IMPLEMENTATION

ACT:

Challenges -

• Tracking Assessment due dates
• ‘Pop-up’ fatigue
• Change in workflow/approach
• Connecting/Scheduling clients

5 5537 N BROADWAY ST CHICAGO IL 60640 WWW.TPAN.COM (773) 989-9400

Conclusions -

• Ask for help
• Ok to be creative
• Share progress/successes with
• thers
• Will include other therapists for

further study and additional feedback

Questions?