Tackling consumer food waste REFRESH Community of Experts webinar - - PowerPoint PPT Presentation

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Tackling consumer food waste REFRESH Community of Experts webinar - - PowerPoint PPT Presentation

Tackling consumer food waste REFRESH Community of Experts webinar series www.refreshcoe.eu 5/2/2019 REFRESH is funded by the Horizon 2020 Framework Programme of the European Union under Grant Agreement no. 641933. The contents of this document


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REFRESH is funded by the Horizon 2020 Framework Programme of the European Union under Grant Agreement no. 641933. The contents of this document are the sole responsibility of REFRESH and can in no way be taken to reflect the views of the European Union

5/2/2019

Tackling consumer food waste

REFRESH Community of Experts webinar series www.refreshcoe.eu

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www.eu-refresh.org 5/2/2019

Background

REFRESH:

  • EU research project taking action against food waste
  • Actively promotes collaboration in tackling food waste

www.refreshcoe.eu

REFRESH Community of Experts (CoE) is virtual platform to:

  • Share knowledge and best

practice

  • Enable replication
  • Host tools and resources
  • Promote cross-sector

collaboration

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Background

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Background

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The webinar series

REFRESH CoE running webinar series, 9 April – 2 May 2019. To register or view recordings please visit: www.refreshcoe.eu/refresh-webinar-series

www.refreshcoe.eu

Adding value to food waste and by- products 9 April 2019 – 2 pm BST (3 pm CEST) Voluntary agreements to address food waste 10 April 2019 – 2 pm BST (3 pm CEST) Tackling consumer food waste 29 April 2019 – 2 pm BST (3 pm CEST) Measuring and managing retail food waste 2 May 2019 – 2pm BST (3 pm CEST)

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Our speakers today

Jenny Carr, Citizen Campaigns Project Manager at WRAP Dr Erica Van Herpen, Associate Professor, Wageningen University Tom Quested, Research Analyst, WRAP Global

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Stephanie Wunder, Coordinator Food Systems, Ecologic Institute

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Agenda

  • 1. Introduction and overview (Erica): including drivers for

household food waste and the contribution of household practices

  • 2. Policy overview (Stephanie): including how consumer food

waste can be influenced by policy makers and different categories of policy interventions

  • 3. Measurement and evaluation (Tom): including approaches

for measurement and examples of success

  • 4. Questions
  • 5. Close

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Asking questions

  • Please ask questions!
  • Use the question box near the bottom of your

control panel

  • We will try and answer as many as we can at

the end of the webinar

  • CoE can also be used to ask questions and

share knowledge

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Introduction to household food waste

Dr Erica Van Herpen, Associate Professor, Wageningen University

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Why do people waste food?

“We live in a throwaway society” The “excessive, wanton nature of contemporary consumerism” is seen as evidence (Evans, 2012)

Or do we?

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Wasting is not careless or carefree

Consumers... attempt to lessen anxieties about discarding food

(Evans, 2012)

describe themselves as worrying and feeling guilty about wasting (Quested et al., 2013; Abeliotis et al., 2014) favor options with less waste (Bolton & Alba, 2012) even forgo free food or drink in ‘any size same price’ promotions (Moore & Taylor, 2010)

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Research in REFRESH

Focus groups,

4 countries (NL, Hungary, Germany, Spain) 6 per country, n = 147

Survey in the same 4 countries

3354 households REFRESH measure of HH food waste

https://eu-refresh.org/national-qualitative-insight-household-catering-food-waste http://eu-refresh.org/quantified-consumer-insights-food-waste

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Wasting is not carefree for consumers

“Every time I throw something in the trash, I feel like I'm throwing away a 5 EURO note.” “Doesn't hurt my pocket. It hurts my soul.” “Wasting is not acceptable to me at all. But if it happens from time to time then it happens.”

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Waste as collateral damage

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Waste prevention is not the main goal

Thus... Target household practices surrounding food Integrated with other goals

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Social marketing approach

Ability Opportunity Motivation Household food waste Household practices

https://eu-refresh.org/causes-determinants-consumers-food-waste

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What affects food waste?

Notion that others waste a lot Less negative feelings about wasting Important to have sufficient food Important to have tasty food Less importance attached to price But NOT: Awareness of consequences Opinion of others Important to have healthy food

Motivation

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What affects food waste?

Lower perceived skills to: Plan accurately Cook creatively Prolong the shelf-life of products

Ability

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What affects food waste?

Perception of: Unforeseen events Less supply in store (quality and quantity) But NOT perception of: Accessibility of stores Availability of equipment in the home

Opportunity

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How to help consumers?

Within REFRESH we examined:

ICT tools / apps On-pack information

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Apps...

Many apps with limited uptake Planning and recipe apps most popular Consumers are open and interested But do not perceive a clear need Investment (in time, energy, stamina) seen as higher than benefits

https://eu-refresh.org/ict-tools-food-management-and-waste-prevention-consumer-level

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On-pack information...

More than date labels Storage information / freezer guidance Storage advice useful when current behaviour is suboptimal Instructional message style

https://eu-refresh.org/effects-pack-storage-and-consumption-guidance-consumer-food-waste-behaviours

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Changing household practices…

Changing the social norm and the consumer mindset

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Thanks!

E-mail: Erica.vanHerpen@wur.nl Blog: http://www.marketingandconsumerbehaviour.nl/ @MCB_WU REFRESH: www.eu-refresh.org

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Policies against consumer food waste

Stephanie Wunder, Coordinator Food Systems at Ecologic Institute

www.refreshcoe.eu

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Categories of policy instruments to influence consumer food waste

1.Information 2.Regulation 3.Economic instruments 4.Nudging/change of consumer’s choice

architecture and

5.Voluntary agreements

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Suitability of instruments

Hardly any knowledge about the effectiveness of policy instruments

No clear picture about effectiveness: Due to a lack of monitoring the effectiveness of tools is hardly known

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  • 1. Information

All attempts by public policy makers to influence people through the transfer of knowledge, education and counselling

  • 1. Information and awareness raising campaigns
  • 2. Social norm campaigns
  • 3. Education/skill training
  • 4. Prompts
  • 5. Feedback
  • 6. Committment

(Crosscutting: Apps and ICT tools)

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Information

  • 1. Information and awareness raising

campaigns

Widely used instrument Wide varieties of campaigns Impacts hardly studied To improve:

Positive messages: messages that blame con- sumers for waste tend to have backfiring effects Address abilities (rather then awareness) Impact of different narratives? stronger drivers for action like social justice & health?

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Information

  • 2. Social norm campaigns

→ exploit tendency of individuals to conform to majority REFRESH survey showed, that what others do (descriptive social norms) have big influence How to do this? Modelling (observational learning/imitation) – example: waiter proactively offering doggy bag Demonstrate desired behaviour in video Comparative feedback about recycling behaviours Work with existing social influencers Impact of contests? (emphasize positive behaviour

  • f others)

Impact of laws/regulation (e.g. french ban)?

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Information

  • 3. Education/skill training

Improve abilities, e.g. in schools (planning, storing, cooking precicely…)

  • 4. Prompts

Verbal or written messages that remind people (e.g. buffet: „come back as often as you want“), on pack: „Store me in the fridge“

  • 5. Feedback

Information about frequency of waste or consequences (e.g. printed sheet on FW amounts per household)

  • 6. Committment

→ pledge to change behaviour (works best if given in public/oosted online)

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Regulation – potential areas

On pack information, e.g. date marking Requirements for packaging Requirements consumer education (e.g. school curricula) prohibition for certain practices Influencing consumer behaviour through regulation targeted towards other actors

Prohibition for supermarkets to waste edible food Requirements within public procurement regulation Regulation about waste collection and recycling

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Economic instruments

Price of Food (include external costs) Fees and taxes Waste collection: Pay-as-you throw schemes?

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Nudging

→ modification of choice architecture Examples within public procurement: plate size, availabilities of trays placing surplus food products in more visible and salient places

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Voluntary agreements

→ self-regulations, developed by the industry and/or

  • ther stakeholders to implement or complement

public policies

→ with regard to (indirectly) avoid consumer

FW e.g.:

Relaxing marketing standards Increasing availability of new products from surplus food

Roles of policy makers (extra webinar)

Have power to bring all actors together, motivation: exchange good practices & avoid regulation Can help to set up the process

  • incl. financial support
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Needed! Evaluation of impacts

lack of evaluation of waste reduction interventions → need to integrate monitoring requirements early in campaign/intervention

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Needed! System perspective on food behaviour

Address competing goals of consumers, increase synergies reduce trade-offs:

Health Resource use (e.g. packaging) Regional food production and consumption Price and social inequality Time availability

Waste reduction Fresh- ness Variety Taste Costs Guests' needs Having enough Safe Conve- nience Health

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Thank you!

Stephanie.wunder@ecologic.eu www.eu-refresh.org

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Measurement and evaluation

Tom Quested, Research Analyst, WRAP Global

www.refreshcoe.eu

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What I’ll cover:

Steps to effective measurement:

Why you are measuring

What you need to measure

How to measure Resources to support measurement

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Steps for measurement

Source: Food Loss and Waste Accounting and Reporting Standard: http://flwprotocol.org/

Why measure? What to measure? How to measure? Do measurement and report results

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Why measure?

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Evaluate Track progress Create case for change Understand & Prioritise

Can be lower accuracy May not require many details Lower accuracy Requires detail Higher accuracy May not require many details Higher accuracy May not require many details

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What to measure?

▪ Depends on why you’re measuring

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What to measure?

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Source: Food Loss and Waste Accounting and Reporting Standard: http://flwprotocol.org/

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How to measure?

Different for out-of-home / in-home Possibilities include: ‘Smart bins’ Waste compositional analysis Diaries Photographic records

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Resources Available

  • 1. Food Loss and Waste Accounting and Reporting Standard,

including methodology selection tool

  • 2. FUSIONS Manual
  • 3. EU Platform on Food Waste Measurement
  • 4. Commission for Environmental Cooperation – Practical

Guide and Technical Report

  • 5. REFRESH: Guidance on evaluating household food waste

prevention interventions – published May 2019

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Summary

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Why What How

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Thank you!!

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tom.quested@wrap.org.uk http://www.wrapglobal.org/

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Asking questions on CoE

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Questions

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Further research

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Thank you

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www.refreshcoe.eu