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SOCI 323 Social Psychology Session 8 Attributional Errors - PowerPoint PPT Presentation

SOCI 323 Social Psychology Session 8 Attributional Errors Lecturer: Dr. Peace Mamle Tetteh, Department of Sociology Contact Information: ptetteh@ug.edu.gh College of Education School of Continuing and Distance Education 2014/2015


  1. SOCI 323 Social Psychology Session 8 – Attributional Errors Lecturer: Dr. Peace Mamle Tetteh, Department of Sociology Contact Information: ptetteh@ug.edu.gh College of Education School of Continuing and Distance Education 2014/2015 – 2016/2017 godsonug.wordpress.com/blog

  2. Session Overview Our attempts at attributing cause to others behavior are not always accurate. In this session, we shall identify and explain some of the biases and errors we tend to make during attribution. We shall explore the reasons why these biases occur and proffer measures to mitigate their occurrence and/or effects. At the end of the session, the student will: • Be able to identify and explain a few basic types of attributional errors • Understand and explain the factors responsible for the incidence of these errors • Understand the implications of each of the attributional biases identified SocialPsychology

  3. Session Outline The key topics to be covered in the session are as follows: • Fundamental Attribution Error • Actor-Observer Effect • Self-Serving Bias • Sample Questions • Session Summary • References SocialPsychology

  4. Reading List • Read chapter three (3) of the required text and the article posted on session 8 on Sakai. SocialPsychology

  5. Topic One FUNDAMENTAL ATTRIBUTION BIAS SocialPsychology

  6. What is Fundamental Attribution Bias • The fundamental attribution bias is also referred to as the correspondence biasThis refers to the tendency to make internal attributions over external attributions in explaining the behavior of others. • In other words, it is overestimating the role of dispositional (internal) causes while underestimating the impact of sometimes clear situational ones. It is when you explain that people act because that is their nature rather than the situational factors that may have affected their behavior. • That is, you might notice the issue but assign them less value. For example, you may explain the plight of disadvantaged groups such as the poor, mentally or physically challenged, prisoners etc in society as their own doing. You may say that they are bad, lazy or have brought the mishap they are suffering upon themselves. SocialPsychology

  7. Reasons for the F.A.B (1) PerceptualSalience: • When another person is observed in a social setting, what is most perceptually salient is that particular person- his dynamic movements, his distinctive voice and his overall physical presence. • In comparison, there are relatively static external forces that may actually cause and be responsible for those behaviors which are less salient and evident and thus less likely to be factored into the attribution equation. • Thus, what is perceptually salient, which often is the individual is what is used to make attributions why the external less salient factors tend to be ignored. Socio- Cultural Background andSocialization • In the Western societies where the culture is based on the ideology of ‘individualism’ in which humans are conceived of as autonomous ‘internally driven creatures’ not influenced by external forces, the fundamental attribution error is more prevalent and people are more susceptible to making this error. • On the other hand, in non Western and collectivistic cultures where there is a stress on the relation between the individual and his social surroundings, the error is less. SocialPsychology

  8. Reasons for the F.A.B (2) The correspondence/ fundamental attribution bias according to Baron and Branscombe (2012) is also strongest in situations where: • Both consensus and distinctiveness are low () • We are trying to predict others behavior into the far- off future rather than the immediate future. In such situations, the tendency is to think of others in terms of global traits (eg, women are emotional beings) and ignore the external factors of their behaiour (external stress). SocialPsychology

  9. Implications of the F.A.B • This bias allows social observers or perceivers to block the actors attempt to deny responsibility for negative events with which he or she is associated. • There is a tendency to disregard the situational factors that explain the plight of victims within our society (rape victims and street people and disadvantaged minorities, suicide victims etc). This less than sympathetic response is because you hold the people responsible for their plight. • Should we even show some sympathy, the assignment of dispositional blame will influence the type of solutions we as a society implement with these people. • Thus, if the cause is explained as internal, it is likely that the treatment programs will focus on changing the individuals and not on improving the conditions of their social environment which create such problems for them. For example, instead of creating job opportunities for the youth, interventions may rather be focused on ‘curing’ the youth of their laziness if a fundamental attribution is made to the effect that the youth are poor because they are internally lazy. SocialPsychology

  10. Sample Question • What is the correspondence bias? Explain why it occurs and discuss the implications of its incidence. SocialPsychology

  11. Topic Two THE ACTOR-OBSERVER EFFECT SocialPsychology

  12. The Actor-Observer Effect • This bias refers to the tendency to attribute our own behavior mainly to external or situational causes but that of others mainly to internal dispositional causes and factors. • The reason why this occurs is also because of perceptual salience . Thus, while a person is engaged in a particular activity, his attention is typically turned outward toward the situation, but the observer’s attention is likely to be focused on the actor. • Thus, what is salient for the actor (likely to be the situation) and what is salient for the observer (likely to be the actor) differs due to their perspectives in viewing the event. • Thus, when you are an actor, you see the external, but when you become an observer you see the other actor and not the external. However, if actors become self aware, observers of their own actions, the occurrence of this bias will be less likely. SocialPsychology

  13. Topic Three THE SELF-SERVING BIAS SocialPsychology

  14. What is the Self-Serving Bias? • This is the tendency to assign an internal locus of causality for your positive outcomes or behavior and an external locus for your negative outcomes or behavior. In other words, the tendency to attribute internal causes to positive behavior (example, one’s own behavior and traits and characteristics) and external causes to negative behavior. Thus, taking credit for positive behavior outcomes but blame negative ones on external causes. • For instance, if you get an ‘A’ in an exam, the tendency is to say you are brilliant and you put in a lot of hard work. However should you get an “F” you may say the lecturer did not teach well, or the examination questions were confusing. Real familiar isn’t it? The reasons why this bias occurs is because as humans, we seek to enhance or protect our self esteem enhance our public image. • A variation of the self serving bias is the ‘in -group bias ’ . This refers to the tendency to see the actions of in-group members through the same “rose colored glasses” as you view your own. This may lead you to make excuses for your in-group members such as your family, your tribe, your church or political party and find everything wrong with others families, tribes, churches and political parties. • Though the bias may provide you with a less than accurate view of yourself, it may serve as an adaptive cognitive strategy. SocialPsychology

  15. Why the Self-Serving Bias Occurs Two basic explanations have been given for the incidence of the self serving bias namely: • Cognitive explanations: these suggest that the self serving bias emanates from the way we process information. It is because humans generally have an expectation to succeed, they attribute positive outcomes to internal factors and the negative to external factors. • Motivational Explanations: this stems from our need to protect and enhance out self esteem- to look good in our own eyes and also in the eyes of others. • Cultural Background: the self serving bias is weaker in cultures that emphasise the community and group harmony and outcomes (Asia, Africa) and more common in cultures that emphasise individual accomplishments (Europe and America) SocialPsychology

  16. Implications of the Self-Serving Bias • This bias has implications for social interaction in many contexts. It can make persons working in teams think they have made the most contributions (taking credit for the positive outcomes) and blame others in the team for any negative outcomes. • It makes it difficult for some people to acknowledge their weaknesses or acknowledge the strength of others (I can do no wrong, you can do no right) SocialPsychology

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