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27 February 2020 PRELIMIN PRELIMINAR ARY Y FIN FINANCIAL ANCIAL RESUL RESULTS TS 1 This presentation contains statements that are, or may be, forward-looking regarding the group's financial position and results, business strategy, plans


  1. 27 February 2020 PRELIMIN PRELIMINAR ARY Y FIN FINANCIAL ANCIAL RESUL RESULTS TS 1

  2. This presentation contains statements that are, or may be, forward-looking regarding the group's financial position and results, business strategy, plans and objectives. Such statements involve risk and uncertainty because they relate to future events and circumstances and there are accordingly a number of factors which might cause actual results and performance to differ materially from those expressed or implied by such statements. Forward-looking statements speak only as of the date they are made and no representation or warranty, whether expressed or implied, is given in relation to them, including as to their completeness or accuracy or the basis on which they were prepared. Other than in accordance with the Company’s legal or regulatory obligations (including under the Listing Rules and the Disclosure and Transparency Rules), the Company does not undertake any obligation to update or revise publicly any forward-looking statement, whether as a result of new information, future events or otherwise. Information contained in this announcement relating to the Company or its share price, or the yield on its shares, should not be relied upon as an indicator of future performance. Nothing in this presentation should be construed as a profit forecast . 2

  3. 27 February 2020 PRELIMIN PRELIMINAR ARY Y FIN FINANCIAL ANCIAL RESUL RESULTS TS Andy Ransom, CEO 3

  4. ear Highlights r Highlights 8.6% 8.6% Ongoing Revenue Growth at CER. Strongest Organic Revenue North America FY revenues of over £1,000m. growth for 15+ years. 4.5% 4.5% Ongoing Revenue ahead of Yea medium-term target (5%-8%). ll Y Organic Revenue Growth (2018: 3.7%). Full Good growth in Pest and 10.8% 10.8% 19 Fu Hygiene. 2019 Pest Control Ongoing Revenue Growth of 20 10.8%; 4.9% organic growth (2018: 4.8%). Hygiene Ongoing Revenue Growth of 5.8%; 4.3% organic growth (2018: 2.8%). 4

  5. ear Highlights r Highlights 10.5% 10.5% Ongoing Profit Growth at CER. Ongoing Profit Growth Group margins +20bp, North America +50bp. ahead of medium-term £250.7m £250.7m target (c.10%). Yea Free Cash flow conversion ll Y Free Cash Flow - £58.7m ahead of 2018. ahead of c.90% target. 98.6% cash conversion. Full 19 Fu Customer retention: +30 c.£30m c.£30m basis points. 2019 20 Pension buy-in with PIC agreed. c. £30m (pre-tax) cash to be returned to the company. 5

  6. ear Highlights r Highlights 41 41 41 acquisitions in 2019. Outstanding execution of Delivering £137m annualised revenues. Total cash spend of £316.5m. M&A. 30 30 Capital allocation focused Yea on Pest and Hygiene; ll Y Growth and Emerging 30 acquisitions in Pest Control. Full markets. 19 Fu £126m annualised revenues. M&A pipeline remains €430m 2019 very strong. 20 Divestment of 17.8% share of Haniel JV. In addition to the €520m received in 2017. 6

  7. Outlook Outlook The company has performed strongly in 2019 with a combination of organic and acquisitive growth. We are confident of delivering further operational and financial progress in 2020. The new decade presents clear opportunities for sustainable profitable growth. 7

  8. 27 February 2020 FIN FINANCIAL A ANCIAL AND ND REGION REGIONAL AL REVIEW REVIEW Jeremy Townsend, CFO 8

  9. Financial Financial Highli Highlights ghts FY FY 20 2019 19 £ million Δ Δ Revenue 8.6% AER CER AER CER £2,644.5m Ongoing Revenue* 2,676.2 2,644.5 9.9% 8.6% Ongoing Operating Profit* 368.1 365.5 11.3% 10.5% Profit 10.5% Net Operating Margins 13.8% 0.2% £365.5m Adjusted PBTA 340.9 338.3 10.7% 9.8% Free Cash Flow 250.7 Cash 98.6% £250.7m Adjusted EPS 14.43p 14.27p 10.4% 9.2% cash conversion** over last 12 months Dividend 5.15p 15.2% *Ongoing Revenue and Ongoing Operating Profit exclude the results of disposed businesses. Ongoing Operating Profit and Adjusted PBTA exclude certain items that could distort the underlying trading performance. **Adjusted cash flow conversion on a trailing 12-month basis 9

  10. Stron Str ong g Fina Financ ncial ial Pr Prog ogres ess A track record of delivery Strong and sustainable Ongoing Revenue growth: Ongoing Operating Profit growth delivery of Free Cash Flow, 5% – 8%, 3%-4% Organic (CER) c.10% (CER) c.90% conversion** (AER) £m £m £m 5.0% 260 120% 380.0 5 YR 2600 4.5% CAGR 240 5 YR 11.7% 100% 4.0% CAGR 330.0 2400 12.8% 220 Organic 3.5% 5 YR 80% CAGR 200 2200 3.0% 3.5% 280.0 2.5% 180 60% 2000 2.0% 230.0 160 40% 1800 1.5% 140 1.0% 180.0 20% 1600 120 0.5% 130.0 1400 0.0% 100 0% Yr to Yr to Yr to Yr to Yr to Yr to Yr to Yr to Yr to Yr to Yr to Yr to Yr to Yr to Yr to Yr to Yr to Yr to Yr to Yr to Yr to Yr to Yr to Yr to Yr to Yr to Yr to Dec June Dec June Dec June Dec June Dec Dec June Dec June Dec June Dec June Dec Dec June Dec June Dec June Dec June Dec 2015 2016 2016 2017 2017 2018 2018 2019 2019 2015 2016 2016 2017 2017 2018 2018 2019 2019 2015 2016 2016 2017 2017 2018 2018 2019 2019 +8.6% growth in Ongoing Revenue, +10.5% growth in Free Cash Flow of £250.7m, 98.6% cash conversion over last 12 months +4.5% Organic Ongoing Operating Profit *Ongoing Revenue and Ongoing Operating Profit exclude the results of disposed businesses. Ongoing Operating Profit and Adjusted PBTA exclude certain items that could distort the underlying trading performance. Charts calculated on a 12-month trailing basis. **Adjusted cash flow conversion on a trailing 12-month basis 10

  11. North Nor th America America Progress in 2019: Ongoing Revenue growth +11.4% Ongoing Revenue growth of 11.4% in 2019, 4.5% Organic Organic Revenue growth +4.5% Pest Control growth of 11.9%, up 4.4% Organic, an improving performance on 2018 (+3.8% Organic), despite unseasonably wet Ongoing Operating Profit growth +15.3% weather in certain parts of the country in Q2 @CER Ongoing Operating Profit growth of 15.3%, reflecting combined impact of higher revenues and acquisitions Group Revenue: 39% Group Profit: 33% Net Operating Margin up 0.5% points at 14.2%, discussed further on following two slides 2019 Growth 14 Pest Control and two Ambius acquisitions in 2019 with revenues of c.$135m (c.£101m), ahead of the c.$53m (c.£41m) revenues Ongoing Revenue £1,040.3m +11.4% acquired during 2018 Ongoing Operating Profit £147.4m +15.3% Focus for 2020: Further delivery of revenue and profit growth, continued M&A and +0.5% Operating Margin 14.2% ongoing implementation of Best of Breed programme to drive points margin expansion 11 11.4% .4% incr increa ease se in in reven enue ue and and 50 50 bps impr bps improveme ement nt i in n Net Net Ope Operating ting M Mar argin gin 11

  12. North Nor th Amer America ica Update on plan to deliver $1.5bn revenue, 18% Net Operating Margins Building scale and local density on national footprint with circa 350 branches, 45 distribution centres, +8,000 colleagues. Targets (FY) / Activity Progress in 2019 4.5% Organic growth 4% to 5% An improving performance on 2018, but held back by wet weather in Organic growth North Eastern areas of the country in Q2 $50m to $80m c. $135m of acquiredrevenues in 2019 additional revenues An excellent performance in 2019, well above our stated targets and considerably ahead of the c.$53m of revenues acquired in 2018 p.a. from acquisitions Further good progress in procurement, service productivity and property consolidation. Best of Breed (BoB) The IT programme is progressing to plan and we are benefiting back office programme from improved visibility through the move of data to the Google Cloud Platform 50 bps improvement in 2019 - driven by 70 bps improvement in Pest Services reflecting Organic Revenue growth (although impacted by Net Operating Margin wet weather in Q2), synergies from acquisitions beginning to flow through and savings from our Best of Breed programme - partially offset by 20 bps impact of lower-margin product sales 12

  13. Nor North th America America Path to $1.5bn revenue Path to 18% Net Operating Margins • Remain on track to deliver $1.5bn revenue by the • Improvements in H1 have been consolidated in H2 end of 2020 • Good progress with IT transformation to re-platform • 2019 revenue growth in line with 10% CAGR the business and deploy Group IT applications required in 2019/20 to hit target effectively • Our growth expectations remain at 12-15% per • Margin improvement is back-end loaded reflecting the annum - Organic (4-5%) and M&A (8-10%) timing of our systems replatforming and applications deployment • M&A pipeline remains strong • Weaker growth in Q2 and shift in mix to product sales has constrained margin improvement in the short term Reven enue ue ta targe get on t on tr trac ack k for or 20 2020 20, , go good od pr prog ogress ess to towar ards ds 18% 18 % mar margins gins by end by end of of 20 2021 21 13

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