SLIDE 1
Performance Management 2017 / 18: Quarter 3
Communities and Housing Committee Director of Development
SLIDE 2 Business Performance Housing Services
- all Business Plan actions and KPI’s on target
- Housing Need and Demand Assessment approved by Scot Gov
- Local Housing Strategy submitted to Scottish Government
2015 - 2018 Strategic Local Programme
- 42 completions to date; (Barvas 8; Horgabost 6; Habost 4;
MacKenzie Lane 24)
- 60 on site; (MacKenzie Farm 50; Cleascro Road 10
- 14 at costing stage (Corran Cismul 6; Tarbert Police Station 8)
2018 - 2021 Strategic Local Programme
- 4 on site (Tom Na Ba, Galson)
- 15 at costing stage (Back Care Unit 3, Stag Road 12)
SLIDE 3 Business Performance Consumer and Environmental Services
Business Performance
- all Business Plan actions and KPI’s on target
- over 280 food inspections done at Q3
- Association for Public Service Excellence Awards 2016: finalist for
best performer in Environmental Health
SLIDE 4 Business Performance Cultural and Information Services: Library
- most Business Plan actions and KPIs to target
- review and revise mobile library service delivery to meet statutory
requirements and undertake the procurement of new mobile vehicles
- School Library Implementation Fund grant received to support
project post
- GLAIF-funded Gaelic events supported as part of Faclan Òga (458
children attending)
- refurbishment of former Library Coffee Shop started
- Scottish Government funding received to develop area into a
creative community area
SLIDE 5 Risk Management
Operational Risks
- perational risk register reviewed quarterly
- risks relate to ensuring financial and staff resources are in place to
deliver statutory and business plan requirements
- implications of Brexit on regulatory framework and food exports
Business Continuity Plan
- critical services have been identified and are covered by an up-to-
date Business Continuity Plan for 2017 / 18
SLIDE 6
Financial Performance
Service
Total Budget £k Actual Spend £k Forecast Out-turn £k
Consumer and Environmental Services
555 372 555
Housing Services
413 334 413
Western Isles Citizen Advice Service
220 220 220
Libraries
649 434 649 1,837 1,360 1,837
SLIDE 7
Financial Performance
Service
Total Budget £k Actual Spend £k Forecast Out-turn £k
Development
1,837 1,360 1,837
Health and Social Care
19,332 14,696 18,356
CEX – Emergency Planning
74 41 74
F&CR - Joint Boards
305 197 305
Total Communities & Housing Committee
21,548 16,294 20,572
SLIDE 8 Other Issues
External Factors
- impact of Welfare Reform on Homeless Unit rental income
- reduced rental income from The Old House due to refurbishment
works to meet new Care Inspectorate requirements
- upcoming changes in Food Safety Code of Practice may impact on
inspection programmes. Self Assessment
- no complaints in the quarter
SLIDE 9 Priorities for Next Quarter
- on-going partnership work with HHP and Government to deliver
affordable housing programme
- engagement with Community Land Owners in relation to land
supply for affordable housing
- responding to feedback from Government on Local Housing
Strategy and the Strategic Housing Investment Progamme
