Measuring Workers Pre-task Interactions by Jason T. Jacques - - PowerPoint PPT Presentation

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Measuring Workers Pre-task Interactions by Jason T. Jacques - - PowerPoint PPT Presentation

Measuring Workers Pre-task Interactions by Jason T. Jacques supervised by Per Ola Kristensson jtj21@cam.ac.uk people.ds.cam.ac.uk/jtj21 Spotting Advertising Color Outline 100 US-based participants 200 US-based participants 10 per study


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jtj21@cam.ac.uk people.ds.cam.ac.uk/jtj21

Measuring Workers’ Pre-task Interactions

by Jason T. Jacques supervised by Per Ola Kristensson

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Spotting Advertising

Color

100 US-based participants 10¢ per study Q4 2012

Outline

200 US-based participants 12¢ per study Q3 2014

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Color Did paying more entice user participation? Outline

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Outline Participants: 100 Time taken: 411 hours Participants: 200 Time taken: 1113 hours Color Task uptake: every 4h 07m Task uptake: every 5h 34m

?

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06:00 UTC

http://aa.usno.navy.mil/data/docs/earthview.php

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18:00 UTC

http://aa.usno.navy.mil/data/docs/earthview.php

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Outline Workforce: 650,000† Participants: 100 Workforce: 825,000† Participants: 200 Color Task uptake: 0.015% Task uptake: 0.024%

† Estimated based on a linear trend of 100,000 crowd workers in March 2007 (http://goo.gl/opQH10);

400,000 in September 2010 (http://goo.gl/G1g9AC); and 500,000 in January 2011 (http://goo.gl/vno0GW).

?

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Outline Previews: 388 Participants: 100 Previews: 821 Participants: 200 Color Task uptake: 25.8% Task uptake: 24.7%

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$ turkmill Usage: turkmill [-updategeoip] [-novisitors] [-postback] webpath logfile ... $ turkmill web/path/to/hit /var/log/apache2/access_log /var/log/apache2/access_log2

turkmill

http://tr.im/turkmill

Worker Preview Complete Conversion Rate 1 09:48 09:48 1÷1 = 1.00 2 10:12 10:13 2÷2 = 1.00 3 10:17 2÷3 = 0.66 4 11:31 11:31 3÷4 = 0.75 5 11:06 11:07 4÷5 = 0.80 6 12:22 12:23 5÷6 = 0.83

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0.00 0.05 0.10 0.15 0.20 0.25 0.30 0.35 0.40 0.45 0.50 0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9 1 Proportion Proportion of Time Elapsed

Color Outline

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0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 0.80 0.90 1.00 0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9 1 Proportion Proportion of Time Elapsed

Conversion Rate Previews Completions

Conversion rate graph for Color

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A B C 0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 0.80 0.90 1.00 48 96 144 192 240 288 336 384 432 480 528 576 Proportion Hours Passed

Conversion Rate Previews Completions

Demographic study

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0.00 0.05 0.10 0.15 0.20 0.25 0.30 0.35 0.40 0.45 0.50 0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9 1 Proportion Proportion of Time Elapsed

Color Outline

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Outline Conversion rate (final): 25.8% Nominal conversion rate: 19.5% Conversion rate (final): 24.4% Nominal conversion rate : 25.8% Color Completion time: 411 hours Completion time: 1113 hours Expected time at 10¢: 1473 hours

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Baseline

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Without branding

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Without value proposition

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One page presentation

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US-based workers

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Non-US workers

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An Assessment of Intrinsic and Extrinsic Motivation

  • n Task Performance in Crowdsourcing Markets

Jakob Rogstadiusa, Vassilis Kostakosa, Aniket Kitturb, Boris Smusa, Jim Laredoc, Maja Vukovicc

a Madeira Interactive Technologies Institute

University of Madeira 9000390 Funchal, Portugal {jakob,vk}@m-iti.org

b Carnegie Mellon University

5000 Forbes Avenue Pittsburgh, PA 15213, USA nkittur@cs.cmu.edu

c IBM T.J. Watson Research Center

Hawthorne NY 10532, USA {laredoj,maja}@us.ibm.com

Abstract

Crowdsourced labor markets represent a powerful new pa- radigm for accomplishing work. Understanding the motivat- ing factors that lead to high quality work could have signifi- cant benefits. However, researchers have so far found that motivating factors such as increased monetary reward gen- erally increase workers’ willingness to accept a task or the speed at which a task is completed, but do not improve the quality of the work. We hypothesize that factors that in- crease the intrinsic motivation of a task – such as framing a task as helping others – may succeed in improving output quality where extrinsic motivators such as increased pay do

  • not. In this paper we present an experiment testing this hy-

pothesis along with a novel experimental design that enables controlled experimentation with intrinsic and extrinsic mo- tivators in Amazon’s Mechanical Turk, a popular crowd- sourcing task market. Results suggest that intrinsic motiva- tion can indeed improve the quality of workers’ output, con- firming our hypothesis. Furthermore, we find a synergistic interaction between intrinsic and extrinsic motivators that runs contrary to previous literature suggesting “crowding

  • ut” effects. Our results have significant practical and theo-

retical implications for crowd work.

tion, audio transcribing and various types of surveys. In return, the people who carry out the work are paid money for each completed task, often in small amounts: tagging an image, for example, may pay a few cents. Crowdsourcing work involves a number of challenges different from those faced in traditional work settings. Crowd workers in general purpose markets like MTurk may have highly varying expertise, skills, and motivations. Employers (“requesters” in MTurk) have very little visibil- ity into these characteristics, especially compared to a traditional organization in which workers are vetted during recruitment, have work histories, have reputations within and outside the organization, and may go through organi- zational socialization methods such as training to ensure they can appropriately satisfy their job requirements. Fur- thermore, workers can easily return work for a given job with no repercussions or even create an entirely new pro- file with a clear reputation. These challenges mean that employers have more limited means of eliciting high quali- ty output than in traditional organizations. This study experimentally assesses the interaction of ex- trinsic and intrinsic motivators in crowdsourcing markets using a novel experimental methodology that controls for

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Figure 1. Instructions given to participants on how to complete the experimental task. Figure 2. A sample image of medium complexity from the experi- mental task.

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Global Health Council (high intrinsic motivation)

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No sponsor (medium intrinsic motivation)

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Rimek International (low intrinsic motivation)

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0.00 0.05 0.10 0.15 0.20 0.25 0.30 0.35 0.40 0.45 0.50 0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9 1 Conversion Rate Proportion of Time Elapsed

None (Medium) Rimek (Low) GHC (High)

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jtj21@cam.ac.uk people.ds.cam.ac.uk/jtj21

Measuring Workers’ Pre-task Interactions

by Jason T. Jacques supervised by Per Ola Kristensson

http://tr.im/turkmill