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Latest News out of Office of Housing Counseling Open Doors with Housing Counseling August 07, 2019 OFFICE OF HOUSING COUNSELING 1 Facilitator & Panelists Facilitator & Speaker: Sarah Gerecke Deputy Assistant Secretary,


  1. Latest News out of Office of Housing Counseling “Open Doors with Housing Counseling” August 07, 2019 OFFICE OF HOUSING COUNSELING 1

  2. Facilitator & Panelists • Facilitator & Speaker: Sarah Gerecke • Deputy Assistant Secretary, Office of Housing Counseling • Panelists: • Brian Siebenlist • Director, Office of Policy and Grant Administration • Jerrold H. Mayer • Director, Office of Outreach and Capacity Building • Phyllis Ford • Division Director, Office of Oversight and Accountability OFFICE OF HOUSING COUNSELING 2

  3. Session Agenda • Cross Office Update • Updates by Office: FY 2019 Accomplishments and 2020 Works in Progress • Office of Policy and Grant Administration • Office of Outreach and Capacity Building • Office of Oversight and Accountability • Q and A OFFICE OF HOUSING COUNSELING 3

  4. Policy Update Sarah Gerecke, Deputy Assistant Secretary, Office of Housing Counseling OFFICE OF HOUSING COUNSELING 4

  5. OHC Cross Office Update • Projects with CFPB: Real Estate Settlement Procedures Act • Projects with Treasury: Federal Financial Literacy Reform • Innovative Housing Showcase • Building Tomorrow Together Conference • Housing Counseling Funding Models: A Study of Innovation and Sustainability OFFICE OF HOUSING COUNSELING 5

  6. The Office of Policy and Grant Administration Time for Mentimeter! Brian Siebenlist Director OFFICE OF HOUSING COUNSELING 6

  7. One-on-One Counseling FY19 OFFICE OF HOUSING COUNSELING 7

  8. Foreclosure Prevention Counseling Trends OFFICE OF HOUSING COUNSELING 8

  9. Pre-Purchase Counseling Trends OFFICE OF HOUSING COUNSELING 9

  10. Fiscal Year 2019 Accomplishments • FY 2018 NOFA Execution • FY 2019 Comprehensive Housing Counseling and Training NOFAs • Streamlining and data integrity • HUD Form-9902 Changes • Stakeholder feedback sessions OFFICE OF HOUSING COUNSELING 10

  11. Work in Progress FY 2020 • Handbook Progress • Finalizing chapters for departmental clearance • Certification requirements in chapter revisions • Stakeholder feedback projected for Q3, FY 2020 • HECM Default Counseling Capacity • 9902 Data Dashboards • Public and private dashboards are in development OFFICE OF HOUSING COUNSELING 11

  12. The Office of Outreach and Time for Capacity Building Mentimeter! Jerrold H. Mayer Director OFFICE OF HOUSING COUNSELING 12

  13. Fiscal Year 2019 Accomplishments • Certification • New Certification Landing Page • Knowledge Assessment Tool • Housing Counseling Federal Advisory Committee new membership • Disaster Assistance and Recovery Team (DART) • Other tools and resources • Disclosure Toolkit • HECM Landing page OFFICE OF HOUSING COUNSELING 13

  14. Work in Progress 2020 • Forthcoming Training • Online Training • Webinars • Counseling in the Digital Age • Privacy and Personal Identifiable Information (PII) • Needs Assessment OFFICE OF HOUSING COUNSELING 14

  15. The Office of Oversight and Accountability Phyllis Ford Division Director OFFICE OF HOUSING COUNSELING 15

  16. Fiscal Year 2019 Accomplishments • Performance Reviews o Increased cooperation with Intermediaries while conducting Performance Reviews o Provided numerous financial management Specialized Technical Assistance trainings • Overall Compliance Strategies o Conducted internal Training Techniques for Staff/Point of Contacts for consistency o Implemented additional internal management tools o Streamlined Processes through Automation and Self- Certification o Increased Number of Performance Reviews OFFICE OF HOUSING COUNSELING 16

  17. Fiscal Year 2019 Priorities • Ensure Performance Reviews completed within agencies’ applicable approval time period • Simplify required documentation for: • Voucher requests • Expense documentation • Update procedures for agency withdrawal and/or termination process OFFICE OF HOUSING COUNSELING 17

  18. Work in Progress 2020 • Establish policies and procedures to define, identify, and assess risk with Intermediaries for future Performance Reviews • Work with Housing Office of Risk Management • Visit each Intermediary to discuss the importance of working together to protect HUD’s Housing Counseling Funds • Work with Intermediaries’ Financial Audit Contractors OFFICE OF HOUSING COUNSELING 18

  19. Q and A OFFICE OF HOUSING COUNSELING 19

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