LARC Quarterly Call & Webinar Thursday, January 12, 2017 2 pm - - PowerPoint PPT Presentation

LARC Quarterly Call & Webinar

Thursday, January 12, 2017 2 pm – 4 pm Conference Call #: 877-820-7831 Passcode: 381274

Agenda Topics

• eWIC
• May 2017 Allowable Foods List
• Upcoming Enhancements- Mobile App
• Upcoming Activity: Retailer and LARC Training
• Formula Updates
• Authorization- Renewal
• Partnering with Farmers
• S

helf Tags

• Materials Fulfillment
• Monitoring Visits

eWIC

Getting to the root of the issue

The Local Agency eWIC Triage Tool is Your Friend

BE AN INVESTIGATOR!

Step 1: Check the benefit balance and ask for a picture

WIC Approved? Issued to client? S ize too large for amount left? Approved and missing from APL? S end to us!

Check the updated benefit balance

Audit Trail will be delayed a day or two.

Step 2: Get a copy of the receipt

What was paid for with eWIC? What was paid for out of pocket?

Mid-transaction Receipt

• Lets client see what will be paid for with

eWIC--and the cashier to see beginning balance to try to help.

• Why is there a remaining balance?

Tips to look out for:

• 1. Client may have to ask for this receipt
• 2. King S
• opers “ WIC check” mode

WIC TRANS ACTION

(At KS — button used to process WIC checks)

FAQ--Foods

If family is issued “ skim/ 1% ” milk, this full-fat item will not go through.

• S

tore brand lactose free is not in the APL.

• Always check the fat content—

Lactaid is tricky!

Gerber 2nd Foods are typically 2 packs

• f 4oz containers

Gerber 1st Foods are typically 2 packs

• f 2.5oz containers

Unit of Measure (? ? ? ? ? ? ? )

Milk: Gal or Can? Peanut Butter/ Beans- JBC or Jar or Can or Bag?

Main message: The word will not affect family benefits.

WIC item not in the APL?

• 1. Text a picture of the item bar code and label to

(720) 630-3391 (QUICKEST and EASIEST!)

• 2. Send an email to Melanie:

melanie.jacobs@state.co.us

• 3. Fill out the UPC Request Form on

www.coloradowic.com

Did I mention we love pictures… 

APL on the Website

ht t ps:/ / www.colorado.gov/ pacific/ cdphe/ find-allowable-wic-f oods

Check by UPC for t he most accurat e result s!

QUESTIONS?