Investor Presentation May 2018 Forward-Looking Statements and - - PowerPoint PPT Presentation

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Investor Presentation May 2018 Forward-Looking Statements and - - PowerPoint PPT Presentation

Investor Presentation May 2018 Forward-Looking Statements and Preliminary Financial Information This presentation includes forward - looking statements within the meaning of the safe harbor provisions of the United States Private


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May 2018

Investor Presentation

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Forward-Looking Statements and Preliminary Financial Information

This presentation includes “forward-looking statements” within the meaning of the “safe harbor” provisions of the United States Private Securities Litigation Reform Act

  • f 1995. Forward-looking statements are often identified by the use of words such as “believe,” “intend,” “expect,” “estimate,” “plan,” “outlook,” “project,” “anticipate,”

“may,” “will,” “would” and other similar words and expressions that predict or indicate future events or trends that are not statements of historical matters. Forward- looking statements include statements related to the Company’s financial outlook (including statements regarding agent count, revenue, free cash flow and Adjusted EBITDA margins), dividends, future acquisitions, franchise sales, the benefits of the acquisition of booj, the Company’s strategic and operational plans and business models, and the housing and mortgage markets. Forward-looking statements should not be read as a guarantee of future performance or results, and will not necessarily accurately indicate the times at which such performance or results may be achieved. Forward-looking statements are based on information available at the time those statements are made and/or management’s good faith belief as of that time with respect to future events, and are subject to risks and uncertainties that could cause actual performance or results to differ materially from those expressed in or suggested by the forward-looking statements. Such risks and uncertainties include, without limitation, (1) the impact of the findings and recommendations of the Special Committee on the Company and its management and operations, including reputational damage to the Company and the time and expenses incurred in implementing the recommendations of the Special Committee, (2) that, while the Special Committee investigation has been completed, the full implications of the investigation on the Company and its operations are still being evaluated and there may be unanticipated adverse or negative consequences that are not identified at this time, including reputational damage to the Company as well as the time and expense incurred in implementing the recommendations of the Special Committee, (3) any legal proceedings or governmental or regulatory investigations or actions directly or indirectly related to the underlying matters of the recently completed Special Committee’s internal investigation may result in adverse findings, the imposition of fines or other penalties, increased costs and expenses, and the diversion of management’s time and resources to address such matters, any of which may have a material adverse effect on the Company, (4) the impact of recent changes to our senior management team, (5) the impact of disclosing previously undisclosed transactions between members of our management team, including the loan from David Liniger to Adam Contos, (6) the existence and identification of control deficiencies, including disclosure controls or internal controls over financial reporting, and any impact of such control deficiencies as well as the associated costs in remediating those control deficiencies, (7) changes in business and economic activity in general, (8) changes in the real estate market or interest rates and availability of financing, (9) the Company’s ability to attract and retain quality franchisees, (10) the Company’s franchisees’ ability to recruit and retain real estate agents and mortgage loan originators, (11) changes in laws and regulations, (12) the Company’s ability to enhance, market, and protect the RE/MAX and Motto Mortgage brands, (13) fluctuations in foreign currency exchange rates, and (14) the impact of the Tax Cuts and Jobs Act, as well as those risks and uncertainties described in the sections entitled “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in the most recent Annual Report on Form 10-K filed with the Securities and Exchange Commission (“SEC”) and similar disclosures in subsequent periodic and current reports filed with the SEC, which are available on the investor relations page of the Company’s website at www.remax.com and on the SEC website at www.sec.gov. Readers are cautioned not to place undue reliance on forward-looking statements, which speak only as of the date on which they are made. Except as required by law, the Company does not intend, and undertakes no obligation, to update this information to reflect future events or circumstances.

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Why Invest in RE/MAX Today?

Organic Growth Catalysts Return of Capital

Shareholder Return Driven By

 Stable recurring revenue  High margin & Strong

Free Cash Flow Driven by: 1) Agent growth 2) Franchise sales 3) Motto Mortgage 4) Steadily improving housing market

 Independent region

acquisitions

 Reinvest in the business  Other acquisitions within

  • ur core competencies of

franchising and real estate

 Committed to returning

capital through dividend payments over time

 Dividend metrics: –

~36% of FCF in 20171

$0.20 quarterly dividend FCF Fuels Catalysts and Return of Capital to Create Shareholder Value

1Free Cash Flow (“FCF”) = Operating Cash Flow – Capital Expenditures; $22M 2017 quarterly dividend payments / $61M 2017 FCF = 36%; see Appendix for

reconciliation of non-GAAP measures

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 Steady demand for housing  Attractive mortgage rates  Housing starts improving  Steady jobs growth  Household formations forecasted to grow  First-time homebuyers entering the market  Wage growth  Constrained inventory  Single-family home starts  Access to credit Housing Market Gradually Improving

Drivers Opportunities

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Strategic Acquisition of booj, a Real Estate Technology Company

Talented and deep roster of real estate technology developers and strategists Will leverage the capabilities of booj and

  • ther strategic partners to deliver core

technology solutions designed for and with RE/MAX affiliates Proven real estate technology enabling the success of independent brokerages and agents across the U.S. Designed by and for the real estate industry, booj’s platforms include websites, mobile apps, predictive analytics and systems for generating and cultivating leads

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The Real Estate Franchisor

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Unique product or service offering Brand name and market share Training and productivity tools Group purchasing power

Hallmarks of a Successful Franchise Business

Key Success Factors of Franchisors Successful Franchisors

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RE/MAX is a Premium Franchisor

Nobody in the world sells more Real Estate than RE/MAX1 100% franchised business, delivering the full economic benefits of the model Dual-brand franchisor, focused on our core businesses Among the best-in-class franchisor

  • perating margins

1As measured by residential transaction sides

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RE/MAX Agents Outsell Other Agents by More Than 2 to 1 at Large Brokerages in the REAL Trends 500 Survey

National, Full-Service Brokerage Brands

Realogy Brand

Data is full-year or as of year-end 2017, as applicable. Except as noted, Coldwell Banker, Century 21, ERA, Sotheby’s and Better Homes and Gardens data is as reported by Realogy Corporation on SEC 10-K, Annual Report for 2017; Keller Williams, Realty Executives, Berkshire Hathaway HomeServices, Compass, HomeSmart and eXp Realty data is from company websites and industry reports. 1 Transaction sides per agent calculated by RE/MAX based on 2018 REAL Trends 500 data, citing 2017 transaction sides for the 1,752 largest participating U.S. brokerages for which agent counts were reported. Coldwell Banker includes NRT. Berkshire does not include HomeServices of America. 2 Compass and eXp Realty totals are for residential transactions only and do not include commercial transactions; totals for all other brands include commercial transactions. 3 MMR Strategy Group study of unaided awareness among buyers, sellers, and those planning to buy or sell; asked, when they think of real estate brands, which ones come to mind?

Transactions Per Agent (Large brokerages only)1 U.S. Transaction Sides2 Brand Awareness (unaided) 3 Countries and Territories Offices Worldwide Agents Worldwide

17.0 1 million+ 30.2% 100+ 7,841 119,041 11.1 Not Released 0.4% 11 500 8,000 9.4 Not Released 4.5% 1 1,400 45,000 8.8 133,225 1.3% 32 2,300 39,900 8.2 731,486 15.0% 47 3,200 94,300 7.8 417,337 21.0% 80 8,000 118,600 6.8 72,424 0.8% 3 350 11,500 6.6 122,475 2.1% 69 950 21,900 6.6 1 million+ 8.0% 30 930 177,000 5.2 10,543 0.1% 1 45 2,043 3.9 50,000 0.1% 1 127 14,500 3.8 24,655 0.1% 2 46 6,417

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the Mortgage Brokerage Franchisor

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Motto Mortgage Fact Sheet

 Motto Mortgage is a mortgage brokerage franchisor  Franchises are independently owned and operated  Motto Mortgage is not a lender and will not underwrite loans  Offers potential homebuyers the opportunity to find both real estate agents and

independent Motto Mortgage loan originators in offices in one location

 Motto Mortgage loan originators access a variety of quality loan options from

multiple leading wholesalers

 Ward Morrison leads Motto Mortgage with an operational team that scales as Motto

grows

 Motto Mortgage franchises are available for purchase by select qualified business

professionals both within and outside of RE/MAX

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Motto Mortgage Timeline

Franchise Sold License Obtained Franchise Opens Attend Training Franchisee Ramps to Paying $4,500 Monthly Royalty Fee

Estimated 14 to 17 months

Illustrative of an expected sequence and timing of events for a new Motto Mortgage franchisee. Actual sequence and timing of events may vary.

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Motto Mortgage Expansion Continues

▪ 80 franchise sales since inception1 ▪ Over 40 offices opened1 ▪ Validating the concept with each new office opening ▪ Scaling the business efficiently and effectively ▪ Franchise sales in 2018 expected to be comparable to 2017

10 20 30 40 50 60 70 80

Launch Q4 16 Q1 17 Q2 17 Q3 17 Q4 17 Q1 18

# of Franchises Open # of Franchises Sold

Information provided as of the date of the corresponding quarter-end earnings conference call with the exception of Q3 17 which is as of 10/31/2017.

1As of May 4, 2018

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Agent Count Growth

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89,008 93,228 98,010 104,826 111,915 119,041 120,821

2012 2013 2014 2015 2016 2017 Q1 2018

Global Agent Network Growing

+31,813 from 2012 through Q1 - 2018 Strongest full-year agent gain in 2017 since 2006 Added over 7,000 agents in 2017

Total Network Agent Count

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53% 17% 30%

Unmatched Global Footprint

March 31, 2018

Canada

21,217 Agents

Outside the U.S. and Canada

35,992 Agents

U.S.

63,612 Agents

RE/MAX Regional or Franchise Presence RE/MAX Global Footprint Agents by Geography The RE/MAX brand spans over 100 countries and territories

March 31, 2018

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113,804 83,277 30,527 120,821 84,829 35,992 Total RE/MAX U.S. & Canada Outside U.S. & Canada

Growing Our Global Network

Year-over-Year Agent Count Growth of 6.2%

(+7,017 agents)

+6.2% YoY +1.9% YoY

(+1,552 agents)

+17.9% YoY

(+5,465 agents)

March 31, 2017 March 31, 2018

Agent Count Growth Year-over-Year

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Agent Count Growth in the U.S. and Canada Continues

Agents in the U.S. Agents in Canada

+1.8%

(+381 Agents)

+1.9%

(+1,171 Agents)

Agent Count Growth Year-over-Year

March 31, 2018 over March 31, 2017

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Business Model

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 Owned & operated by brokerage  30-40% of commission goes to broker  Commission rate typically determined by brokerage, not agent  Lack of autonomy within brokerage  Marketing dictated by brokerage 100% franchised Recommended 95% agent commission Ability for agent to set commission rates with sellers in many cases Entrepreneurially driven agents Multiple support channels: brand, marketing & training Revenue Driven by Commission Revenue Driven by Agent Count

Agent-Centric Model is Unique and Effective

Traditional Brokerage The RE/MAX Model

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#1 name in real estate1

RE/MAX agents average more than twice as many residential transaction sides compared to the average of all competitors in the 2018 Real Trends 500 survey of the country’s largest brokerages2

Founded by industry “mavericks”

Agent-centric model

Freedom to set commission rates, self-promote, etc.

We believe we generate more free leads than any other brand

Global agent network facilitates agent-to-agent referrals

#1 real estate franchisor website3; global websites attract buyers and sellers

Our Agents and Franchisees are in Business FOR Themselves, But NOT by Themselves

1MMR Strategy Group study of unaided awareness. 2Transaction sides per agent calculated by RE/MAX based on 2018 REAL Trends 500 data, citing 2017 transaction sides for the 1,752 largest participating U.S.

brokerages for which agent counts were reported.

3According to Hitwise data

Affiliation with #1 Brand Attractive Agent & Franchise Economics Entrepreneurial Culture Lead Referral System Training Programs

RE/MAX University; 24/7 on demand and certification training courses

Motto Mortgage training program in place for existing and new franchisees

Recommended 95% / 5% split with broker vs. 70% / 30% or 60% / 40% at traditional brokerages

Sell more, earn more

Relatively low initial franchisee fee

Differentiated Agent-Centric Approach Attracts Entrepreneurial Agents and Franchisees

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Reacquiring Independent Regions Increases Annual Revenue Per Agent by ~$1,850

67% of Agents in the U.S. & Canada are in Company-owned Regions1

Washington Oregon Idaho Montana California Hawaii Colorado Utah Wyoming South Dakota North Dakota Texas Pennsylvania Delaware Florida North Carolina South Carolina British Columbia Alberta Saskatchewan Manitoba Yukon

U.S./Canada Overview1  Company-owned Regions – 19 regions – 56,293 agents  Independent Regions – 9 regions – 27,981 agents  Average Annual Revenue per Agent – Company-owned regions: ~$2,600 – Independent regions: ~$750

Company-owned Regions Independent Regions

Nevada Arizona New Mexico Maryland Virginia West Virginia Missouri Illinois Ohio Northwest Territories Nunavut 1Agent counts and average revenue to RE/MAX, LLC per agent is for the year ended December 31, 2017 New York Alaska New Jersey Georgia

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~$2,600 / Agent Average

Revenue Model

Company-owned Regions in U.S. & Canada

~$1,450 / Agent Average ~$750 / Agent Average ~$400 / Agent

RE/MAX Franchises / Brokerages

$410 / Agent Per Year Recommended 5% of Agent Generated Commissions $128 / Agent Per Month 1% of Agent Generated Commissions

Agents

Revenue Streams from Agent to Franchisee to RE/MAX1 2017 Annual Revenue per Agent to RE/MAX (U.S. & Canada)2

Annual Dues Broker Fee Continuing Franchise Fees

Increased from $123 July 1, 2016 Fixed Monthly Management Fee

1Illustrative of the majority of company-owned regions in the U.S. 2Annual dues are currently a flat fee of US$410/CA$410 per agent annually for our U.S. and Canadian agents. The average per agent for

the year ended December 31, 2017 in company-owned regions reflects the impact of foreign currency movements related to revenue received from Canadian agents. The ratio of Canadian agents to U.S. agents in Independent Regions has increased as a result of U.S. Independent Region acquisitions.

Increased from $400 July 1, 2017

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Agents RE/MAX Franchises / Brokerages Independent Regions

$410 / Agent Per Year Recommended 5% of Agent Generated Commissions Fixed Monthly Management Fee Continuing Franchise Fee 1% of Agent Generated Commissions 15%-30%

  • f Continuing

Franchise / Broker Fee Revenue

Implied 70%-85% Upside Through Independent Region Acquisitions

~$300 / Agent Average ~$100 / Agent Average ~$350 / Agent

Revenue Model

Independent Regions in U.S. & Canada

~$750 / Agent Average

Revenue Streams from Agent to Franchisee to Independent Region to RE/MAX1 2017 Annual Revenue per Agent to RE/MAX (U.S. & Canada)2

Annual Dues Broker Fee Continuing Franchise Fees

1Illustrative of Independent regions in the U.S. 2Annual dues are currently a flat fee of US$410/CA$410 per agent annually for our U.S. and Canadian agents. The average per agent for

the year ended December 31, 2017 in Independent Regions reflects the impact of foreign currency movements related to revenue received from Canadian agents. The ratio of Canadian agents to U.S. agents in Independent Regions has increased as a result of U.S. Independent Region acquisitions.

Increased from $400 July 1, 2017

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Key Initiatives Target underpenetrated geographies in the U.S. and Canada where RE/MAX share is below network average Selling to entrepreneurial brokers who will grow the business Best global franchise sales in over a decade in 2017 Global Franchise Sales Consistently Strong

Franchise Sales Drive Agent Growth

Franchise Sales Agent Count

714 729 692 752 929 903 1,059

87,476 89,008 93,228 98,010 104,826 111,915 119,041

80,000 85,000 90,000 95,000 100,000 105,000 110,000 115,000 120,000 125,000 200 400 600 800 1,000 1,200 2011 2012 2013 2014 2015 2016 2017

Franchise Agents

80,000 85,000 90,000 95,000 100,000

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Financials

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Annual Financial Performance

Generating High Margins

Revenue1 Adjusted EBITDA1,2 Adjusted Net Income1,2

51% ($M) ($M) ($M)

Stable, High Adjusted EBITDA Margins

53% 53% $177 $176 $194

2015 2016 2017

$90 $94 $102

2015 2016 2017

$48 $52 $56

2015 2016 2017

1Effective January 1, 2018, the Company adopted the new revenue recognition standard retrospectively. All 2017 and 2016 financial results have been

recast to reflect this change. See Note 3 to the Company’s unaudited condensed consolidated financial statements included in the Quarterly Report on Form 10-Q.

2Adjusted EBITDA and Adjusted Net Income are Non-GAAP measures. See Appendix for definitions and reconciliations of Non-GAAP measures.

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Quarterly Financial Performance

Generating High Margins

43% 46% 53%

Stable, High Adjusted EBITDA Margins

Revenues1 Adjusted EBITDA1,2 Adjusted Net Income1,2

($M) ($M) ($M)

59% 53%

1Effective January 1, 2018, the Company adopted the new revenue recognition standard retrospectively. All 2017 financial results have been recast to

reflect this change. See Note 3 to the Company’s unaudited condensed consolidated financial statements included in the Quarterly Report on Form 10-Q.

2Adjusted EBITDA and Adjusted Net Income are Non-GAAP measures. See Appendix for definitions and reconciliations of Non-GAAP measures.

$47 $49 $49 $49 $53 Q1 2017 Q2 2017 Q3 2017 Q4 2017 Q1 2018 $22 $29 $26 $26 $23 Q1 2017 Q2 2017 Q3 2017 Q4 2017 Q1 2018

$12 $16 $14 $14 $15 Q1 2017 Q2 2017 Q3 2017 Q4 2017 Q1 2018

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Revenue by Stream and Geographic Area

Growing Recurring Revenue Base

Revenue Streams1 Revenue by Geographic Area1 U.S. Canada Outside the U.S. and Canada Recurring fees and dues (i.e. Continuing Franchise Fees and Annual Dues) accounted for 66% of revenue in 2017 ~95% of 2017 revenue was generated in the U.S. and Canada Franchise Sales & Other Revenue Broker Fees Annual Dues Continuing Franchise Fees

84% 11% 5% 48% 17% 23% 12%

1Effective January 1, 2018, the Company adopted the new revenue recognition standard retrospectively. All 2017 financial results have been recast to

reflect this change. See Note 3 to the Company’s unaudited condensed consolidated financial statements included in the Quarterly Report on Form 10-Q.

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$1.8 $2.4 $2.4 $2.4 $2.4 $220.3

2018 2019 2020 2021 2022 Thereafter

Maturities of Debt1 Balance Sheet

▪ Credit facility of $235.0 million plus $10.0 million revolving credit facility ▪ Covenant light deal ▪ Variable Rate: LIBOR + 275bps with 0.75% floor ▪ $228.5 million in term loans1 and no revolving loans outstanding ▪ Cash balance of $30.1 million on March 31, 2018 ▪ Total Debt / Adjusted EBITDA of 2.2x2 ▪ Net Debt / Adjusted EBITDA of 1.9x3

Low Leverage to Support Strategy

1Net of unamortized debt discount and debt issuance costs as of March 31, 2018 2Based on twelve months ended March 31, 2018, Adjusted EBITDA of $103.0M and total debt of $228.5M, net of unamortized debt discount and

debt issuance costs

3Based on twelve months ended March 31, 2018, Adjusted EBITDA of $103.0M and net debt of $198.4M, net of unamortized debt discount, debt

issuance costs and cash balance at March 31, 2018

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$63 $61 $53 $51 Operating Cash Flow Free Cash Flow Free Cash Flow after Distributions to RIHI Unencumbered Cash Generated

1Free Cash Flow = Operating Cash Flow – Capital Expenditures 2Free Cash Flow after Distributions to RIHI = Free Cash Flow – Tax and other discretionary non-dividend distributions paid to RIHI to enable RIHI to satisfy its

income tax obligations

3Unencumbered Cash Generated = Free Cash Flow after Distributions to RIHI – Quarterly debt principal payments – Annual excess cash flow payment on debt,

see Appendix for reconciliation of Non-GAAP measures

Acquire independent regions

Reinvest in the business

Other acquisitions

Return of capital

1 2 3 4

1 2 3

60% 50%

As % of

  • Adj. EBITDA

Capital Allocation Priorities 52%

$’s in Millions

Cash Flow Generation Fuels Capital Allocation Strategy

Strong Annual Adjusted EBITDA Conversion to FCF

Full Year 2017 (As adjusted*)

*Effective January 1, 2018, the Company adopted the new revenue recognition standard

  • retrospectively. All 2017 financial results have been recast to reflect this change. See Note 3

to the Company’s unaudited condensed consolidated financial statements included in the Quarterly Report on Form 10-Q.

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Leading Real Estate Franchisor

#1 Real Estate Franchise Brand1 with Unmatched Global Footprint Highly Productive Network

  • f More Than 120,000

Agents Agent-Centric Model is Different and Better Stable, Recurring Fee-Based Revenue Model with Strong Margins and Cash Flow 100% Franchised Business Multiple Drivers of Shareholder Value Creation

1Source: MMR Strategy Group study of unaided awareness.

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Each Office Independently Owned and Operated.

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Positive Forecasts for 2018 & 2019

Gradual Expansion of the Housing Market Continues

Monthly Existing Home Sales1 (Thousands) Annual Existing Home Sales2,3 (M) Housing Starts - Single Family3,4 (Thousands) Home Price Appreciation2,3 (YoY)

1Source: NAR (National Association of Realtors) – Existing Home Sales, numbers presented are not seasonally adjusted; December 2013 through

January 2018

2Source: NAR (National Association of Realtors) – U.S. Economic Outlook, March 2018 3Source: Fannie Mae – Economic and Strategic Research – Housing Forecast, April 2018 4Source: NAHB (National Association of Home Builders) – Housing and Interest Rate Forecast April 2018

5.5 5.6 5.6 5.7 5.5 5.5 5.5 5.7 2016 2017e 2018e 2019e

Fannie Mae NAR

200 250 300 350 400 450 500 550 600 650

6.4% 6.7% 5.8% 3.6% 5.1% 5.8% 2.7% 3.4% 2016 2017 2018e 2019e

Fannie Mae NAR

782 848 946 990 784 851 910 965 2016 2017 2018e 2019e

Fannie Mae NAHB

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Mortgage Finance Forecasts

Purchase Originations Expected to Grow, Rates to Rise

1Source: Mortgage Bankers Association – MBA Mortgage Finance Forecast March 2018

Loan Originations1 (Billions) Mortgage & Interest Rates1

$1,052 $1,110 $1,172 $1,250 $999 $600 $438 $395 2016 2017 2018e 2019e

Purchase Refinance

3.8% 3.9% 4.9% 5.4% 2.1% 2.4% 3.2% 3.5% 2016 2017 2018e 2019e

30-Year Fixed 10-Year Treasury

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(1) As of each quarter end date since December 31, 2017, U.S. Company-owned Regions include agents in the Northern Illinois region, which converted from an Independent Region to a Company-

  • wned Region in connection with the acquisition of certain assets of RE/MAX of Northern Illinois, Inc. (“RE/MAX of Northern Illinois”), including the regional franchise agreements issued by us

permitting the sale of RE/MAX franchises in the northern region of the state of Illinois, on November 15, 2017. As of the acquisition date, the Northern Illinois region had 2,266 agents. As of each year end since December 31, 2016, U.S. Company-owned Regions include agents in the Georgia, Kentucky/Tennessee and Southern Ohio regions, which converted from Independent Regions to Company-owned Regions in connection with the acquisition of certain assets of RE/MAX of Georgia, Inc., RE/MAX of Kentucky/Tennessee, Inc. and RE/MAX of Southern Ohio, Inc., collectively (“RE/MAX Regional Services”), including the regional franchise agreements issued by us permitting the sale of RE/MAX franchises in the states of Georgia, Kentucky and Tennessee and Southern Ohio, on December 15, 2016. As of the acquisition date, the Georgia, Kentucky/Tennessee and Southern Ohio regions had 3,963 agents. As of each year end since December 31, 2016, U.S. Company-owned Regions include agents in the New Jersey region, which converted from an Independent Region to a Company-owned Region in connection with the acquisition of certain assets

  • f RE/MAX of New Jersey, Inc. (“RE/MAX of New Jersey”), including the regional franchise agreements issued by us permitting the sale of RE/MAX franchises in the state of New Jersey, on

December 1, 2016. As of the acquisition date, the New Jersey region had 3,008 agents. As of each year end since December 31, 2016, U.S. Company-owned Regions include agents in the Alaska region, which converted from an Independent Region to a Company-owned Region in connection with the acquisition of certain assets of RE/MAX of Alaska, Inc. (“RE/MAX of Alaska”), including the regional franchise agreements issued by us permitting the sale of RE/MAX franchises in the state of Alaska, on April 1, 2016. As of the acquisition date, the Alaska region had 245

  • agents. In addition, as of each year end since December 31, 2016, U.S. Company-owned Regions include agents in the New York region, which converted from an Independent Region to a

Company-owned Region in connection with the acquisition of certain assets of RE/MAX of New York, Inc. (“RE/MAX of New York”), including the regional franchise agreements issued by us permitting the sale of RE/MAX franchises in the state of New York, on February 22, 2016. As of the acquisition date, the New York region had 869 agents.

RE/MAX Holdings, Inc. Agent Count

Q1 2018 Q4 2017 Q4 2016 Q4 2015 Q4 2014 Q4 2013 Q4 2012 Agent Count: U.S. Company-owned regions (1) 49,760 49,411 46,240 37,250 35,299 33,416 25,819 Independent regions (1) 13,852 13,751 15,490 22,668 21,806 21,075 25,984 U.S. Total 63,612 63,162 61,730 59,918 57,105 54,491 51,803 Canada Company-owned regions 6,920 6,882 6,713 6,553 6,261 6,084 6,070 Independent regions 14,297 14,230 13,959 13,115 12,779 12,838 12,796 Canada Total 21,217 21,112 20,672 19,668 19,040 18,922 18,866 U.S. & Canada Total 84,829 84,274 82,402 79,586 76,145 73,413 70,669 Outside U.S. and Canada Company-owned regions — — — — 328 338 336 Independent regions 35,992 34,767 29,513 25,240 21,537 19,477 18,003 Outside U.S. and Canada Total 35,992 34,767 29,513 25,240 21,865 19,815 18,339 Total 120,821 119,041 111,915 104,826 98,010 93,228 89,008 Net change in agent count compared to the prior period 1,780 7,126 7,089 6,816 4,782 4,220 As of

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(Amounts in thousands)

RE/MAX Holdings, Inc.

Adjusted EBITDA Reconciliation to Net Income

(Reflects RE/MAX Holdings with 100% ownership of RMCO, LLC)

(1) Represents loss (gain) on the sale or disposition of assets as well as the losses (gains) on the sublease of a portion of the Company’s corporate headquarters office building. (2) Represents losses incurred on early extinguishment of debt on the Company’s credit facility for each full-year period presented as well as costs associated with the refinancing of the Company’s credit facility during the year ended December 31, 2016. (3) Represents costs incurred for compliance services performed in connection with the issuance of shares of Class A common stock as a result of the RIHI, Inc. (“RIHI”) redemption of 5,175,000 common units in RMCO during the fourth quarter of 2015 (the “Secondary Offering”). (4) Acquisition-related expenses include fees incurred in connection with the Company’s acquisitions of certain assets of HBN, Inc. (“HBN”) and Tails, Inc. (“Tails”) in October 2013, the acquisition of six Independent Regions (New York, Alaska, New Jersey, Georgia, Kentucky/Tennessee and Southern Ohio, collectively, the (“2016 Acquired Regions”) and the acquisition of Full House Mortgage Connection, Inc., now known as Motto Mortgage (“Motto”). Costs include legal, accounting and advisory fees, consulting fees for integration services and litigation settlement and fees specific to Tails. (5) Gain on reduction in tax receivable agreement liability is a result of the Tax Cuts and Jobs Act enacted in December 2017. (6) Special Committee Investigation expenses relate to costs incurred in relation to a special committee of independent directors appointed by the Board of Directors to investigate allegations concerning actions of certain members of our senior management. (7) Fair value adjustments to contingent consideration include amounts recognized for changes in the estimated fair value of the contingent consideration liability related to the acquisition of Full House Mortgage Connection, Inc. (“Full House”). (8) Non-GAAP measure. See the end of this presentation for definitions of Non-GAAP measures. *Effective January 1, 2018, the Company adopted the new revenue recognition standard retrospectively. All 2017 and 2016 financial results have been recast to reflect this change. See Note 3 to the Company’s unaudited condensed consolidated financial statements included in the Quarterly Report on Form 10-Q.

2017* 2016* 2015 Net income 31,815 $ 46,847 $ 50,775 $ Depreciation and amortization 20,512 16,094 15,124 Interest expense 9,996 8,596 10,413 Interest income (352) (160) (178) Provision for income taxes 57,047 15,167 12,030 EBITDA 119,018 86,544 88,164 Loss (gain) on sale or disposition of assets and sublease (1) 4,260 (171) (3,650) Loss on early extinguishment of debt and debt modification expense (2)

  • 2,893

94 Equity-based compensation 2,900 2,330 1,453 Public offering related expenses (3)

  • 193

1,097 Acquisition related expense (4) 5,889 1,899 2,750 Gain on reduction in TRA liability (5) (32,736)

  • Special Committee Investigation expense (6)

2,634

  • Fair value adjustments to contingent consideration (7)

180

  • Adjusted EBITDA (8)

102,145 $ 93,688 $ 89,908 $ Adjusted EBITDA Margin (8) 52.7% 53.3% 50.8% Year Ended December 31,

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(Amounts in thousands)

RE/MAX Holdings, Inc.

Adjusted EBITDA Reconciliation to Net Income

(Reflects RE/MAX Holdings with 100% ownership of RMCO, LLC)

(1) Represents (gain) loss on the sale or disposition of assets as well as the (gains) losses on the sublease of a portion of the Company’s corporate headquarters office building. (2) Acquisition related expense includes legal costs incurred in connection with our acquisition and integration of certain assets of Tails in October 2013, expenses related to the acquisitions of certain independent regions during 2016 (New Jersey, Georgia, Kentucky/Tennessee and Southern Ohio) and RE/MAX of Northern Illinois in 2017 and booj in 2018. Costs include legal, accounting and advisory fees and consulting fees for integration services. (3) Gain on reduction in tax receivable agreement liability is a result of the Tax Cuts and Jobs Act enacted in December 2017. (4) Special Committee Investigation expense relates to costs incurred in relation to the previously-disclosed investigation by the special committee of independent directors of actions of certain members of our senior management. (5) Fair value adjustments to contingent consideration include amounts recognized for changes in the estimated fair value of the contingent consideration liability related to the acquisition of Full House. (6) Non-GAAP measure. See the end of this document for definitions of non-GAAP measures. *Effective January 1, 2018, the Company adopted the new revenue recognition standard retrospectively. All 2017 financial results have been recast to reflect this change. See Note 3 to the Company’s unaudited condensed consolidated financial statements included in the Quarterly Report on Form 10-Q.

Q1 2018 Q4 2017* Q3 2017* Q2 2017* Q1 2017* Net income $ 9,167 $ (402) $ 7,290 $15,539 $ 9,388 Depreciation and amortization 4,575 4,834 4,286 5,397 5,995 Interest expense 2,724 2,582 2,598 2,462 2,354 Interest income (119) (157) (145) (25) (26) Provision for income taxes 1,862 46,261 3,021 4,735 3,030 EBITDA 18,209 53,118 17,050 28,108 20,741 (Gain) loss on sale or disposition of assets and sublease (1) (28) 401 3,980 (74) (47) Equity-based compensation 1,268 739 868 732 562 Acquisition related expense (2) 1,174 1,491 3,566 274 557 Gain on reduction in TRA liability (3)

  • (32,736)
  • - -

Special committee investigation expense (4) 2,086 2,634

  • - -

Fair value adjustments to contingent consideration (5) 135 (70) 420 (300) 130 Adjusted EBITDA (6) $22,844 $25,577 $25,884 $28,740 $21,943 Adjusted EBITDA Margin (6) 43.4% 52.7% 52.7% 59.0% 46.3% Quarter Ended

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(Amounts in thousands)

RE/MAX Holdings, Inc.

Adjusted Net Income

(Reflects RE/MAX Holdings with 100% ownership of RMCO, LLC)

(1) Represents loss (gain) on the sale or disposition of assets as well as the losses (gains) on the sublease of a portion of the Company’s corporate headquarters office building. (2) Represents losses incurred on early extinguishment of debt on the Company’s credit facility for each full-year period presented as well as costs associated with the refinancing of the Company’s credit facility during the year ended December 31, 2016. (3) Represents costs incurred for compliance services performed in connection with the issuance of shares of Class A common stock as a result of the Secondary Offering (4) Acquisition-related expenses include fees incurred in connection with the Company’s acquisitions of certain assets of HBN and Tails in October 2013, the acquisition of the 2016 Acquired Regions and the acquisition of Full House and Motto. Costs include legal, accounting and advisory fees, consulting fees for integration services and litigation settlement and fees specific to tails. (5) Gain on reduction in tax receivable agreement liability is a result of the Tax Cuts and Jobs Act enacted in December 2017. (6) Special Committee Investigation expense relates to costs incurred in relation to the previously-disclosed investigation by the special committee of independent directors of actions of certain members of our senior management. (7) Non-GAAP measure. See the end of this presentation for definitions of Non-GAAP measures. *Effective January 1, 2018, the Company adopted the new revenue recognition standard retrospectively. All 2017 and 2016 financial results have been recast to reflect this

  • change. See Note 3 to the Company’s unaudited condensed consolidated financial statements included in the Quarterly Report on Form 10-Q.

2017* 2016* 2015 Net income $ 31,815 $ 46,847 $ 50,775 Amortization of acquired intangible assets 17,741 14,590 13,566 Provision for income taxes 57,047 15,167 12,030 Add backs: Loss (gain) on sale or disposition of assets and sublease (1) 4,260 (171) (3,650) Loss on early extinguishment of debt and debt modification expense (2)

  • 2,893 94

Equity-based compensation 2,900 2,330 1,453 Public offering related expenses (3)

  • 193 1,097

Acquisition related expense (4) 5,889 1,899 2,750 Gain on reduction in TRA liability (5) (32,736)

  • -

Special Committee Investigation expense (6) 2,634

  • -

Fair value adjustments to contingent consideration (7) 180

  • -

Adjusted pre-tax net income 89,730 83,748 78,115 Less: Provision for income taxes at 38% (34,097) (31,824) (29,684) Adjusted net income (8) $ 55,633 $ 51,924 $ 48,431 Year Ended December 31,

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(Amounts in thousands)

RE/MAX Holdings, Inc.

Adjusted Net Income

(Reflects RE/MAX Holdings with 100% ownership of RMCO, LLC)

*Effective January 1, 2018, the Company adopted the new revenue recognition standard retrospectively. All 2017 financial results have been recast to reflect this change. See Note 3 to the Company’s unaudited condensed consolidated financial statements included in the Quarterly Report on Form 10-Q. (1) Represents (gain) loss on the sale or disposition of assets as well as the (gains) losses on the sublease of a portion of the Company’s corporate headquarters office building. (2) Acquisition related expenses include legal costs incurred in connection with our acquisition and integration of certain assets of Tails in October 2013, expenses related to the acquisitions of certain independent regions during 2016 (New Jersey, Georgia, Kentucky/Tennessee and Southern Ohio), RE/MAX of Northern Illinois in 2017 and booj in 2018. Costs include legal, accounting and advisory fees and consulting fees for integration services. (3) Gain on reduction in tax receivable agreement liability is a result of the Tax Cuts and Jobs Act enacted in December 2017. (4) Special Committee Investigation expenses relate to costs incurred in relation to a special committee of independent directors appointed by the Board of Directors to investigate allegations concerning actions of certain members of our senior management. (5) Fair value adjustments to contingent consideration include costs recognized for changes in the estimated fair value of the contingent consideration liability related to the acquisition of Full House. (6) Non-GAAP measure. See the end of this presentation for definitions of non-GAAP measures.

Q1 2018 Q4 2017* Q3 2017* Q2 2017* Q1 2017* Net income $ 9,167 $ (402) $ 7,290 $15,539 $ 9,388 Amortization of acquired intangible assets 3,930 3,847 3,665 4,806 5,423 Provision for income taxes 1,862 46,262 3,091 4,762 3,030 Add-backs: (Gain) loss on sale or disposition of assets and sublease (1) (28) 401 3,980 (74) (47) Equity-based compensation 1,268 739 868 732 562 Acquisition related expense (2) 1,174 1,491 3,566 274 557 Gain on reduction in TRA liability (3)

  • (32,736)
  • - -

Special Committee Investigation expense (4) 2,086 2,634

  • - -

Fair value adjustments to contingent consideration (5) 135 (70) 420 (300) 130 Adjusted pre-tax net income 19,594 22,166 22,880 25,739 19,043 Less: Provision for income taxes at 24% for Q1 2018 and 38% for 2017, respectively (4,703) (8,423) (8,694) (9,781) (7,236) Adjusted net income (6) $14,891 $13,743 $14,186 $15,958 $11,807 Quarter Ended

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(1) Non-GAAP measure. See the end of this presentation for definitions of non-GAAP measures.

RE/MAX Holdings, Inc.

Free Cash Flow & Unencumbered Cash Generation

(Amounts in 000s)

2017 2016 Cash flow from operations $ 63,288 $ 64,379 Less: Purchases of property, equipment and softw are (2,126) (4,395) Free cash flow (1) 61,162 59,984 Free cash flow 61,162 59,984 Less: Tax/Other non-dividend distributions to RIHI (8,217) (10,391) Free cash flow after tax/non-dividend distributions to RIHI (1) 52,945 49,593 Free cash flow after tax/non-dividend distributions to RIHI 52,945 49,593 Less: Quarterly debt principal payments (2,350) (2,081) Less: Annual excess cash flow (ECF) payment

  • (12,727)

Unencumbered cash generated (1) $ 50,595 $ 34,785 Summary Cash flow from operations $ 63,288 $ 64,379 Free cash flow $ 61,162 $ 59,984 Free cash flow after tax/non-dividend distributions to RIHI $ 52,945 $ 49,593 Unencumbered cash generated $ 50,595 $ 34,785 Adjusted EBITDA $ 102,145 $ 93,688 Free cash flow as % of Adjusted EBITDA 59.9% 64.0% Free cash flow less distributions to RIHI as % of Adjusted EBITDA 51.8% 52.9% Unencumbered cash generated as % of Adjusted EBITDA 49.5% 37.1% Year ended December 31,

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42

The SEC has adopted rules to regulate the use in filings with the SEC and in public disclosures of financial measures that are not in accordance with U.S. GAAP, such as Adjusted EBITDA and the ratios related thereto, Adjusted net income, Adjusted basic and diluted earnings per share (Adjusted EPS) and Free cash flow. These measures are derived on the basis of methodologies other than in accordance with U.S. GAAP. The Company defines Adjusted EBITDA as EBITDA (consolidated net income before depreciation and amortization, interest expense, interest income and the provision for income taxes, each of which is presented in the unaudited condensed consolidated financial statements included earlier in this press release), adjusted for the impact of the following items that are either non-cash or that the Company does not consider representative of its ongoing operating performance: loss or gain on sale or disposition of assets and sublease, equity-based compensation expense, acquisition related expenses, special committee investigation expenses, expense or income related to changes in the estimated fair value measurement of contingent consideration, and other non-recurring items. The Company now adjusts for expense or income related to changes in the estimated fair value measurement of contingent consideration as it is a noncash item that the Company believes is not reflective of operating performance. Adjusted EBITDA was revised in prior periods to reflect this change for consistency in presentation. Because Adjusted EBITDA and Adjusted EBITDA margin omit certain non-cash items and other non-recurring cash charges or other items, the Company believes that each measure is less susceptible to variances that affect its operating performance resulting from depreciation, amortization and other non-cash and non-recurring cash charges or other items. The Company presents Adjusted EBITDA and the related Adjusted EBITDA margin because the Company believes they are useful as supplemental measures in evaluating the performance of its operating businesses and provides greater transparency into the Company’s results of operations. The Company’s management uses Adjusted EBITDA and Adjusted EBITDA margin as factors in evaluating the performance of the business. Adjusted EBITDA and Adjusted EBITDA margin have limitations as analytical tools, and you should not consider these measures in isolation or as a substitute for analyzing the Company’s results as reported under U.S. GAAP. Some of these limitations are:

  • these measures do not reflect changes in, or cash requirements for, the Company’s working capital needs;
  • these measures do not reflect the Company’s interest expense, or the cash requirements necessary to service interest or principal payments on its debt;
  • these measures do not reflect the Company’s income tax expense or the cash requirements to pay its taxes;
  • these measures do not reflect the cash requirements to pay dividends to stockholders of the Company’s Class A common stock and tax and other cash distributions to its non-controlling

unitholders;

  • these measures do not reflect the cash requirements to pay RIHI Inc. and Oberndorf pursuant to the tax receivable agreements;
  • although depreciation and amortization are non-cash charges, the assets being depreciated and amortized will often require replacement in the future, and these measures do not reflect

any cash requirements for such replacements;

  • although equity-based compensation is a non-cash charge, the issuance of equity-based awards may have a dilutive impact on earnings per share; and
  • ther companies may calculate these measures differently so similarly named measures may not be comparable.

Non-GAAP Financial Measures

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43

The Company’s Adjusted EBITDA guidance does not include certain charges and costs. The adjustments to EBITDA in future periods are generally expected to be similar to the kinds of charges and costs excluded from Adjusted EBITDA in prior quarters, such as gain on sale or disposition of assets and sublease and acquisition related expenses, among others. The exclusion of these charges and costs in future periods will have a significant impact on the Company’s Adjusted EBITDA. The Company is not able to provide a reconciliation of the Company’s non-GAAP financial guidance to the corresponding U.S. GAAP measures without unreasonable effort because of the uncertainty and variability of the nature and amount of these future charges and costs. Adjusted net income is calculated as Net income attributable to RE/MAX Holdings, assuming the full exchange of all outstanding non-controlling interests for shares of Class A common stock as of the beginning of the period (and the related increase to the provision for income taxes after such exchange), plus primarily non-cash items and other items that management does not consider to be useful in assessing the Company’s operating performance (e.g., amortization of acquired intangible assets, gain on sale or disposition of assets and sub-lease, special committee investigation costs, acquisition-related expenses and equity-based compensation expense). Adjusted basic and diluted earnings per share (Adjusted EPS) are calculated as Adjusted net income (as defined above) divided by pro forma (assuming the full exchange of all outstanding non-controlling interests) basic and diluted weighted average shares, as applicable. When used in conjunction with GAAP financial measures, Adjusted net income and Adjusted EPS are supplemental measures of operating performance that management believes are useful measures to evaluate the Company’s performance relative to the performance of its competitors as well as performance period over period. By assuming the full exchange of all

  • utstanding non-controlling interests, management believes these measures:
  • facilitate comparisons with other companies that do not have a low effective tax rate driven by a non-controlling interest on a pass-through entity;
  • facilitate period over period comparisons because they eliminate the effect of changes in Net income attributable to RE/MAX Holdings, Inc. driven by increases in its ownership of RMCO,

LLC, which are unrelated to the Company’s operating performance; and

  • eliminate primarily non-cash and other items that management does not consider to be useful in assessing the Company’s operating performance.

Free cash flow is calculated as cash flows from operations less capital expenditures, both as reported under GAAP, and quantifies how much cash a company has to pursue opportunities that enhance shareholder value. The Company believes free cash flow is useful to investors as a supplemental measure as it calculates the cash flow available for working capital needs, re- investment opportunities, potential independent region and strategic acquisitions, dividend payments or other strategic uses of cash. Free cash flow after tax and non-dividend distributions to RIHI is calculated as free cash flow less tax and other non-dividend distributions paid to RIHI (the non-controlling interest holder) to enable RIHI to satisfy its income tax obligations. Similar payments would be made by the Company directly to federal and state taxing authorities as a component of the Company’s consolidated provision for income taxes if a full exchange of non-controlling interests occurred in the future. As a result and given the significance of the Company’s ongoing tax and non- dividend distribution obligations to its non-controlling interest, free cash flow after tax and non-dividend distributions, when used in conjunction with GAAP financial measures, provides a meaningful view of cash flow available to the Company to pursue opportunities that enhance shareholder value. Unencumbered cash generated is calculated as free cash flow after tax and non-dividend distributions to RIHI less quarterly debt principal payments less annual excess cash flow payment

  • n debt, as applicable. Given the significance of the Company’s excess cash flow payment on debt, when applicable, unencumbered cash generated, when used in conjunction with GAAP

financial measures, provides a meaningful view of the cash flow available to the Company to pursue opportunities that enhance shareholder value after considering its debt service

  • bligations.

Non-GAAP Financial Measures (continued)