Guaranteeing High Prices by Guaranteeing the Lowest Price
MATTHEW C. CORCORAN*
Many businesses in a wide variety of fields have instituted low price guarantees as a competitive tactic. A low price guarantee is a promise by a business to match the prices of its competitors. This Note explores the competitive effect of low price guarantees and determines that their effect is
- ambiguous. The author then argues that even if the low price guarantees
are anti-competitive, the antitrust laws do not prohibit their use. Finally, it discusses possible legislative solutions to the potential problems caused by low price guarantees.
- I. INTRODUCTION
Most Americans are familiar with low price guarantees.1 Contrary to conventional wisdom,2 however, low price guarantees actually may result in
* B.A., University of Michigan, 2000; J.D., The Ohio State University Michael E. Moritz
College of Law, 2004 (expected).
1 Circuit City, an electronics retailer, makes the following guarantee: “If you’ve seen a
lower advertised price from a local store with the same item in stock, we want to know about it. Bring it to our attention, and we’ll gladly beat their price by 10% of the difference.” Price Match Guarantee, at http://www.circuitcity.com/cs_contentdisplay.jsp?c=1&b=g&incat= 52608#match (last visited Sept. 16, 2003). Circuit City further guarantees “[e]ven after your Circuit City purchase, if you see a lower advertised price (including our own sale prices) within 30 days, we’ll refund 110 % of the difference.” Id.; see also Low Price Guarantee, at http://www.thegoodguys.com/price_pop.asp (last visited Sept. 16, 2003). The Good Guys, another electronics retailer, guarantees: “If you find a lower verifiable delivered price from bestbuy.com, circuitcity.com, or crutchfield.com, on an available product of the same brand and model, we’ll gladly match that price.” Id. The Good Guys also guarantee their low prices for up to thirty days after a purchase. Id.
2 Consumers often equate low price guarantees with competition and low prices. See
Morten Hviid & Greg Shaffer, Hassle Costs: The Achilles’ Heel of Price-Matching Guarantees, 8 J. ECON. & MGMT. STRATEGY 489, 490 (1999); Maria Arbatskaya et al., Promises to Match or Beat the Competition: Evidence From Retail Tire Prices, in 8 ADVANCES
IN APPLIED MICROECONOMICS 123, 124 (Michael R. Baye ed., 1999); Kenneth S. Corts, On the