Green is the New Black Amber LG Richane cSBA, LEED AP (BD+C & - - PowerPoint PPT Presentation

green is the new black
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Green is the New Black Amber LG Richane cSBA, LEED AP (BD+C & - - PowerPoint PPT Presentation

Green is the New Black Amber LG Richane cSBA, LEED AP (BD+C & ND) Performance Driven Design (PDD) Lead Session Description With a rising demand for brands to adopt sustainable design practices and pursue LEED certified spaces, retailers


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Amber LG Richane

cSBA, LEED AP (BD+C & ND) Performance Driven Design (PDD) Lead

Green is the New Black

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Session Description

With a rising demand for brands to adopt sustainable design practices and pursue LEED certified spaces, retailers must ask: how can we be more sustainable? What materials should I use? And how can I appeal to the increasing numbers of environmentally conscious consumers?

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Session Learning Objectives

The goal of this session is to discuss:

  • Why retail is shifting toward sustainable design
  • How to implement green building standards into a built environment
  • How to share a retail brand’s unique sustainable story and practices
  • Why it’s so important for brands to stay genuine and open

(Level 200 - Understanding/Comprehension)

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Consumer values are changing

FROM

  • Needing Stuff
  • Individual
  • Conformity
  • New
  • Quantity
  • Buying
  • Owning

TO

  • Demanding Experiences
  • Community
  • Customization
  • New & Now
  • Quality
  • Creating
  • Using/borrowing/ renting
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Today

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Today

North American consumers are empowered with digital media to be informed and engaged when they make purchase decisions.

say losing their phone

  • r computer would

have a greater impact than losing their car spend more than an hour a day looking at retail-oriented websites to be influenced by store touchscreen displays

  • f millennials prefer

to buy in-store

71% 64%

MORE LIKELY

82%

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Today

The Omni-channel Experience

Single Channel Multi-Channel Cross-Channel Omni-Channel

The Past The Reality The Aspiration The Future

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Today

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Today

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Today

We no longer live in a material world, but an experiential world.

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The Retail Model is Shifting

OLD

A building or space with stuff

NEW

A changing collection

  • f experiences with

products to try, to buy, and to inspire

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Stores will decrease in size, catering to a more personalized

  • experience. Digital technology

will become the new customer service representative.

Store as a Showroom

The store will be changed into a showcase—displaying products like a gallery or museum, it conveys the sense of value and innovation.

Digital displays showcasing virtual products. Additional onsite storage to ensure variety/quantity/sizes are all on hand.

1 2 3

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Why Retailers & Retail Centers Care

  • People shop for an experience, not only to acquire more “stuff”
  • Better Indoor Air Quality (IAQ) = Increases Dwell Time
  • 1% increase in dwell time = 1.3% increase in sales per square foot
  • Millennials care about sustainability

* From The 24 Hour Customer: New Rules for Winning in a Time-Starved, Always-Connected Economy by Adrian Ott

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Millennials are...

3X

More likely to seek employment with a company because of its stance on social and/or environmental issues *

* From a study completed by Morgan Stanley in November 2014 of over 800 + 200 oversample of Millennials (age 18-32).

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Millennials are...

3X

More likely to seek employment with a company because of its stance on social and/or environmental issues *

* From a study completed by Morgan Stanley in November 2014 of over 800 + 200 oversample of Millennials (age 18-32).

2X

More likely to purchase from a brand because of the company’s social and/or environmental impact *

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Millennials are...

3X

More likely to seek employment with a company because of its stance on social and/or environmental issues *

* From a study completed by Morgan Stanley in November 2014 of over 800 + 200 oversample of Millennials (age 18-32).

2X

More likely to purchase from a brand because of the company’s social and/or environmental impact *

2X

More likely to check product packaging to ensure sustainability *

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More Retailers are Focusing on CSR

  • Corporate Social Responsibility
  • Environment, social, economic
  • ISO 14001
  • GRI Certified
  • JUST Label
  • Transparency is key
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Know the Brand

  • Know the client’s goals, vision, and current reports
  • What are their environmental, social, economic targets?
  • How does a material support their mission?
  • What demographics are they trying to attract?
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How does LEED tie in?

?

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* From LEED in Motion: Retail report

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* From LEED in Motion: Retail report

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Say it Again?

  • The retail market is changing dramatically, bricks and

mortar are not dead…just transformed

  • The ‘place’ matters
  • Transparency and authenticity are critical
  • Translate the brand into more than just the interior
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Questions?