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2018 FULL YEAR RESULTS FEBRUARY 2019 INTRODUCTION: FRANK VAN ZANTEN CHIEF EXECUTIVE 2018 FULL YEAR RESULTS FEBRUARY 2019 2 HIGHLIGHTS STRONG ORGANIC GROWTH ACQUISITION SPEND OF 183m AT 4.3% ADJUSTED EARNINGS PER SHARE* DIVIDEND PER


  1. 2018 FULL YEAR RESULTS FEBRUARY 2019

  2. INTRODUCTION: FRANK VAN ZANTEN CHIEF EXECUTIVE 2018 FULL YEAR RESULTS FEBRUARY 2019 2

  3. HIGHLIGHTS STRONG ORGANIC GROWTH ACQUISITION SPEND OF £183m AT 4.3% ADJUSTED EARNINGS PER SHARE* DIVIDEND PER SHARE UP 9% UP 12% ◊ 26 YEARS CONSECUTIVE GROWTH * Alternative performance measure – see Appendix 2 ◊ At constant exchange rates 3 2018 FULL YEAR RESULTS FEBRUARY 2019

  4. FINANCIAL RESULTS: BRIAN MAY FINANCE DIRECTOR 2018 FULL YEAR RESULTS FEBRUARY 2019

  5. REVENUE GROWTH Organic growth 8.7% 4.3% with all business areas at 4% or more 5.3% 4.3% (0.9)% * At constant exchange rates 5 2018 FULL YEAR RESULTS FEBRUARY 2019

  6. INCOME STATEMENT GROWTH CONSTANT £m 2018 2017 REPORTED EXCHANGE Revenue 9,079.4 8,580.9 6% 9% Adjusted operating profit* 614.0 589.3 4% 7% Operating margin* 6.8% 6.9% Adjusting items (147.8) (133.3) Operating profit 466.2 456.0 Net finance expense (55.0) (46.7) Disposal of businesses 13.6 - Profit before income tax 424.8 409.3 Adjusted profit before income tax* 559.0 542.6 3% 6% * Alternative performance measure – see Appendix 2 6 2018 FULL YEAR RESULTS FEBRUARY 2019

  7. INCOME STATEMENT (CONTINUED) GROWTH CONSTANT £m 2018 2017 REPORTED EXCHANGE Effective tax rate 23.1% 27.5% Adjusted profit for the year* 429.9 393.4 9% 13% Adjusted earnings per share* 129.6p 119.4p 9% 12% Dividend per share 50.2p 46.0p 9% Reported tax rate 23.1% 24.1% Profit for the year 326.5 310.5 Basic earnings per share 98.4p 94.2p * Alternative performance measure – see Appendix 2 7 2018 FULL YEAR RESULTS FEBRUARY 2019

  8. DIVIDEND PER SHARE (p) 26 years 50.2 CAGR of consecutive >10% dividend increases 4.0 8 2018 FULL YEAR RESULTS FEBRUARY 2019

  9. BALANCE SHEET INTANGIBLES Net debt : EBITDA at £m DEC 18 DEC 17 Increase from acquisitions of low end of target Intangibles 2,382.5 2,351.7 £131m and exchange, partly range provides offset by amortisation and Tangibles 122.4 125.2 substantial funding business disposals Working capital 948.3 871.9 capacity WORKING CAPITAL Other net liabilities (333.7) (325.6) Increase from acquisitions, exchange and underlying 3,119.5 3,023.2 revenue growth, partly offset Net pension deficit (38.5) (51.0) by disposals Net debt* (1,386.5) (1,523.6) NET DEBT Decrease of £137m due to a Equity 1,694.5 1,448.6 net cash inflow of £185m, partly offset by exchange translation 2.0x 2.3x Net debt : EBITDA Return on average 50.7% 53.1% operating capital ◊ * See Appendix 6 ◊ Alternative performance measure – see Appendix 2 9 2018 FULL YEAR RESULTS FEBRUARY 2019

  10. LEASE ACCOUNTING (IFRS 16) BALANCE SHEET INCOME STATEMENT No change in economic effect of how we finance fixed assets RIGHT OF USE ADJUSTED ASSET OPERATING PROFIT* c. £20m No impact on c. £430-£450m cashflow LEASE LIABILITY FINANCE EXPENSE No impact on existing c. £20m c. £480-£500m banking covenants NET DEBT : EBITDA ADJUSTED PROFIT BEFORE INCOME TAX* No impact on Broadly unchanged 0.3x financing headroom ROACE* ADJUSTED EARNINGS PER SHARE* 12% points Broadly unchanged * Alternative performance measure – see Appendix 2 10 2018 FULL YEAR RESULTS FEBRUARY 2019

  11. CASH FLOW Cash conversion* £m 2018 2017 94% Operating cash flow* 578.5 569.7 Net interest (49.1) (44.5) Tax (113.2) (113.1) Free cash flow 416.2 412.1 Dividends (152.2) (138.2) Acquisitions ◊ (184.2) (588.5) - Disposal of businesses 55.1 Employee share schemes 50.0 (19.4) Net cash inflow/(outflow) 184.9 (334.0) Cash conversion * % 94% 97% * Alternative performance measure – see Appendix 2 ◊ Including acquisition related items 11 2018 FULL YEAR RESULTS FEBRUARY 2019

  12. CASH CONVERSION Average cash conversion* 97% TARGET 90% * Alternative performance measure – see Appendix 2 12 2018 FULL YEAR RESULTS FEBRUARY 2019

  13. USES OF FREE CASH FLOW 2004 – 2018 Consistently strong free cash flow 6 % † DIVIDENDS DIVIDEND PER SHARE CAGR >10% supports long term growth STABLE DIVIDEND COVER c. 2.5x ◊ £1.3bn 14 % † 157 * ACQUISITIONS SINCE 2004 ACQUISITIONS £3.2bn SELF-FUNDED ◊ Based on adjusted earnings per share * Includes the acquisition of Volk do Brasil which was committed to in 2018, but completed in January 2019 for which there was no cash outflow in 2018 13 2018 FULL YEAR RESULTS FEBRUARY 2019

  14. FINANCIAL SUMMARY REVENUE ORGANIC ADJUSTED REVENUE OPERATING PROFIT * GROWTH 9 % ◊ 7 % ◊ 4.3 % CASH COMMITTED NET DEBT : ACQUISITION EBITDA * CONVERSION * SPEND 2.0 X 94 % £183m At low ow end nd of of targ rget t range ADJUSTED DIVIDEND ROACE * EPS * PER SHARE 9 % 12 % ◊ 50.7 % 26 years 26 rs of of grow owth ◊ ◊ At constant exchange rates * Alternative performance measure – see Appendix 2 14 2018 FULL YEAR RESULTS FEBRUARY 2019

  15. BUSINESS REVIEW: FRANK VAN ZANTEN CHIEF EXECUTIVE • Operations review • Prospects • Strategy 2018 FULL YEAR RESULTS FEBRUARY 2019

  16. REVENUE BY CUSTOMER MARKETS 74% resilient Other Healthcare Foodservice 3% Grocery 7% Foodservice 29% Cleaning & hygiene 11% Retail Healthcare 12% 12% 26% Cleaning & hygiene Grocery Safety 16 2018 FULL YEAR RESULTS FEBRUARY 2019

  17. BUSINESS AREA ANALYSIS Well diversified across: 31 Countries CONTINENTAL EUROPE NORTH AMERICA 20% Revenue 58% Revenue 6 Sectors 28% Operating profit* 50% Operating profit* UK & IRELAND REST OF WORLD >85% of 14% Revenue 8% Revenue 13% Operating profit* 9% Operating profit* revenue generated outside the UK * Adjusted operating profit (alternative performance measure, see Appendix 2) before corporate costs 17 2018 FULL YEAR RESULTS FEBRUARY 2019

  18. NORTH AMERICA GROWTH CONSTANT £m 2018 2017 REPORTED EXCHANGE Revenue 5,277.8 5,061.1 4% 8% Adjusted operating profit* 317.1 318.3 0% 3% Operating margin* 6.0% 6.3% Return on operating capital* 48.4% 53.6% • Revenue increase driven by strong organic growth and impact of acquisitions • Reduction in margin from significant business previously won in grocery and operating cost pressures • More focused and streamlined organisation structure implemented in grocery and redistribution • DDS successfully integrated with synergies achieved • Strong growth in safety from improving market conditions, boosted by acquisition of Revco • Growth in agriculture supported by acquisition of Monte Package Company * Alternative performance measure – see Appendix 2 18 2018 FULL YEAR RESULTS FEBRUARY 2019

  19. CONTINENTAL EUROPE GROWTH CONSTANT £m 2018 2017 REPORTED EXCHANGE Revenue 1,797.5 1,610.4 12% 12% Adjusted operating profit* 176.8 151.1 17% 18% Operating margin* 9.8% 9.4% Return on operating capital* 60.4% 57.5% • Substantial increases in revenue and profit with operating margin up • Significant growth in France due to integration of Hedis and strong performances in safety and foodservice, partly offset by weaker performance in cleaning & hygiene and disposal of OPM • Good performance in the Netherlands from new customer wins and acquisition of QS • Expansion in Scandinavia with entry into Norway through acquisition of Enor and purchase of CM Supply in Denmark • Strong performances in Turkey and Spain with increased levels of profitability * Alternative performance measure – see Appendix 2 19 2018 FULL YEAR RESULTS FEBRUARY 2019

  20. UK & IRELAND GROWTH CONSTANT £m 2018 2017 REPORTED EXCHANGE Revenue 1,263.6 1,190.8 6% 6% Adjusted operating profit* 86.8 88.5 (2)% (2)% Operating margin* 6.9% 7.4% Return on operating capital* 87.8% 90.0% • Strong revenue growth but operating margin impacted by challenging market conditions • Trading in safety affected by difficult market but good performance in cleaning & hygiene • Strong revenue growth in grocery and retail across all businesses, partly offset by sale of non-core marketing services business • Growth in hospitality from existing customers and the acquisition of Aggora • Growth in healthcare despite changing market in NHS acute sector • Strong growth in Ireland * Alternative performance measure – see Appendix 2 20 2018 FULL YEAR RESULTS FEBRUARY 2019

  21. REST OF THE WORLD GROWTH CONSTANT £m 2018 2017 REPORTED EXCHANGE Revenue 740.5 718.6 3% 12% Adjusted operating profit* 56.4 53.9 5% 15% Operating margin* 7.6% 7.5% Return on operating capital* 31.9% 32.4% • Strong overall sales and profit growth with operating margin up • Strong performance in Latin America • Position in safety in Brazil further strengthened through recent purchase of Volk do Brasil • Improvement in performance in Australasia * Alternative performance measure – see Appendix 2 21 2018 FULL YEAR RESULTS FEBRUARY 2019

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