FreeStyle Link 2016 Training for Pharmacy Today What is FreeStyle - PowerPoint PPT Presentation

FreeStyle Link 2016 Training for Pharmacy

Today  What is FreeStyle Link?  Why is the pharmacy doing it?  What is the objective?  How does it work? Slide 2 MSE160104022211

What is FreeStyle Link? A program exclusive to Abbott Diabetes Care that allows/shows pharmacies how to provide additional service and value to some of their highest value customers – people with diabetes Slide 3 MSE160104022211

Why Abbott Diabetes Care? At Abbott Diabetes Care, we help people with diabetes live healthy and active lives through innovative glucose monitoring technology, support and education. • A complete range of Blood Glucose Meters to suit your customer’s needs • FreeStyle Auto Assist or FreeStyle Auto Assist Neo allows your pharmacist to download electronic reports for your customers, providing them with a valuable resource Slide 4 MSE160104022211

What is the objective of FreeStyle Link?  Assist with better health outcomes for people with diabetes  Create a sustainable business model for pharmacy  Grow number of activated meters  Increase the value to the customer of electronic reports This will generate revenue for the pharmacy, increased sales, increased scripts and more loyal customers Slide 5 MSE160104022211

How does it work Person with diabetes Retain warranty card Place in yellow Abbott brings in their script/s and proof of meds folder provided Encourage them to Identify that they may return to pharmacy to Setup and demo meter be suitable (on insulin have meter for them downloaded and a or 2+ orals) report printed Ask questions about If they do have a need their testing and for a new meter take current meter from FOC stock Slide 6 MSE160104022211

How does it work?  Make sure all the dispensing pharmacists are aware of the FreeStyle Link program Person with diabetes brings in their script/s  Identify a workflow so that when scripts are dispensed patients are flagged for discussion Slide 7 MSE160104022211

How does it work?  The FreeStyle Link program is only open to people with diabetes on insulin or those taking 2+ oral Identify that they medications to manage their diabetes may be suitable (on insulin or 2+ orals)  If a customer does not meet this criteria you can still sell them a meter from your front of shop (see later in training) Slide 8 MSE160104022211

How does it work?  Refer to FreeStyle Link Trigger chart for open ended questions that might start a conversation about Ask questions about their testing meter use and testing and current meter  What are some other examples of questions you can think of? Slide 9 MSE160104022211

How does it work?  If they have a need for a new meter choose the FreeStyle meter that’s best for them  If they’re using insulin a FreeStyle Optium Neo may be If they do have a need for a new more suitable meter take from  If they’re on orals a FreeStyle Lite or FreeStyle Freedom FOC stock Lite may be best suited  Take this meter from the FOC stock  Kept separately from the front of shop stock  The two should never be mixed together Slide 10 MSE160104022211

How does it work?  Unpack the meter and demonstrate for them  Make sure they have everything they Setup and demo meter for them need to begin testing  For the FreeStyle Optium Neo refer to Owners Setup Guide (in the box) and Section 16 on how to turn on the insulin logging feature Slide 11 MSE160104022211

How does it work?  Have the customer complete the warranty card and collect proof of their medication this could be:  Copy of NDSS card (if it shows I for insulin)  Copy of script (name blacked out on copy) Retain warranty  Copy of medication sticker (re-print from dispensary card and proof of name blacked out on copy) meds Slide 12 *Please obtain your patients consent before ticking the consent to contact box MSE160104022211

How does it work?  Then place the card and proof of medication together in the yellow folder for collection by Abbott Diabetes Care representative Place in yellow Abbott folder provided  Please separate the cards of those people on insulin who got a FreeStyle Optium Neo and all other cards Slide 13 MSE160104022211

How does it work?  Encourage the customer to return in 3-4 weeks after they’ve been using the new meter  They need to bring their meter with them  Explain you can download and print a report Encourage them to return to pharmacy they can look at and/or take to their doctor to have meter downloaded and  Your representative will take you through report printed FreeStyle Auto Assist and FreeStyle Auto Assist Neo training  Your representative will configure the Auto- save feature.  Do not delete the files saved by serial number as these will be used as proof of downloads Slide 14 MSE160104022211

Front of shop business  All commercial stock for front of shop must be kept separate from FreeStyle Link stock  Terms for Commercial Stock Units NIS per meter 0-11 $33.00 12-23 $23.10 24> $14.87  Consumer Promotion for front of shop  $40 consumer cashback Slide 15 MSE160104022211

Next Steps Slide 16 MSE160104022211

Questions? FreeStyle and related brand marks are trademarks of Abbott Diabetes Care Inc. in various jurisdictions. Information contained herein is for distribution outside of the USA only. Abbott Diabetes Care, 666 Doncaster Road, Doncaster, Victoria 3108, Australia. www.myfreestyle.com.au ABN 95 000 180 389 Slide 17 MSE160104022211