Context for Transform Business and Civic Community Survey 220 - - PowerPoint PPT Presentation

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Transform CSCU 2020

Context for Transform Business and Civic Community Survey

220 respondents to business and civic community survey, representing all major NAICS industry categories

• Greatest number of responses are from manufacturing (64), public administration (28), and health

care (23) sectors

• Nearly 200 open-ended responses

Survey results can be used for three primary purposes: 1) To gain insight into the business community perspective, and to articulate the value of Transform to this community 2) Gain additional input from open-ended responses, to be used to inform: – Programming, to align to CT workforce in the near-term – Create alignment of system-wide program offering with business needs in the longer-term 3) To inform potential partnerships at both the institution and system level – 61 (28%) of respondents provided personal information and wish to be contacted directly

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Transform CSCU 2020

For reference: full set of survey questions

Question 1: What sector is your business / organization in? (drop-down) Question 2: What is your business / organization size? (drop-down) Question 3: What is your role? (drop-down) Question 4: On average, how many new graduates has your business / organization hired annually in the past 3 years? (drop-down) Question 5: On average, how many new graduates do you anticipate your business / organization will hire annually in the next 3 years? (drop-down) Question 6: What skills, qualifications and expertise are needed for new employees at your business / organization today? How do you envision this changing in the next 5-10 years? (open ended, optional) Question 7: If you have hired graduates from one or more of the Connecticut State Colleges and Universities, how have these graduates performed relative to your expectations? (Option to rank for each institution: highly satisfied (1), neither satisfied nor dissatisfied (3), highly dissatisfied (5) Question 8: Today and going forward, how do you envision your business / organization will engage or collaborate with individual Connecticut State Colleges and Universities (CSCU) or the CSCU system overall? (For all that apply, select if already partner today or are interested in forming a partnership) Question 9: Please feel free to share any other comments, questions or suggestions that would be helpful to the CSCU system in the Transform effort (open-ended, optional) If you are interested in a follow-up from CSCU, to further your engagement per question 8 above, please provide your name and e-mail address here: (open-ended, optional)

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Respondent summary

220 respondents from all 17 sectors, primarily CEOs or EVPs at smaller companies

Sector # responses % total Accommodation and Food Services 4 2% Administrative and Support and Waste Management and Remediation Services 1 0% Agriculture, Forestry, Fishing and Hunting 2 1% Arts, Entertainment, and Recreation 16 7% Construction 4 2% Education Services 17 8% Finance and Insurance 7 3% Health Care and Social Assistance 26 12% Information 2 1% Management of Companies and Enterprises 1 0% Manufacturing 64 29% Other Services (except Public Administration) 23 10% Professional, Scientific and Technical Services 13 6% Public Administration 28 13% Real Estate and Rental and Leasing 3 1% Retail Trade 5 2% Transportation and Warehousing 1 0% Wholesale Trade 3 1% Total 220 100% Company size # responses % total 0-50 employees 127 58% 51-200 employees 49 22% 201-500 employees 12 5% 501-1000 employees 11 5% 1000+ employees 21 10% Total 220 100% Respondent role # responses % total CEO, President or Chairman 96 44% Executive Vice President or Executive Director 37 17% Vice President or Divisional Manager 45 20% Sub-divisional manager or assistant manager 16 7% Other staff member 14 6% Other 12 5% Total 220 100%

By sector By company size By role

Source: Transform CSCU 2020 Business and Civic Community Survey, July 2014.

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Key findings

Respondent businesses expect to increase hiring of new graduates modestly in next 3 years

• Percentage of respondents with businesses hiring 6-10 graduates annually up from 9% (3-year

historical) to 11% (3-year forecast); increase from 5% to 9% for those hiring 11-25 graduates per year Overall, respondents are satisfied with performance of graduates from CSCU institutions

• Respondents had option to rank satisfaction with graduates from specific institutions
• Of 372 responses, 257 (69%) indicated satisfaction or high satisfaction with graduate performance;
• nly 14 responses (4%) indicated dissatisfaction or higher dissatisfaction

Respondents view their role primarily in providing internships, with growing interest in volunteer- based partnerships (e.g., mentors) Respondents highlighted that soft and basic skills are needed in new employees in addition to domain-specific or other intellectual skills

• Respondents suggest it is institutional role to fill basic skills gaps – professional and personal

The business community is supportive of strengthening the CSCU system through Transform

• Respondents reinforce system value, suggest ways to improve efficacy

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Annual hiring of respondent businesses expected to increase modestly in next three years

79 72 9 11 9 5 5 5 100 80 60 40 20

% respondents by hiring volume Hiring timeline

Next 3 years 220 2 Past 3 years 220 2 0-5 6-10 11-25 26-50 51-75 75+

Respondent businesses expect to increase hiring slightly in next 3 years

Questions: 1) On average, how many new graduates has your business / organization hired annually in the past 3 years? (n=220) 2) On average, how many new graduates do you anticipate your business / organization will hire annually in the next 3 years? (n=220).Source: Transform CSCU 2020 Business and Civic Community Survey, July 2014.

Supporting detail Increases anticipated in the categories of businesses hiring 6-10 graduates annually and 11-25 graduates annually Industries anticipating hiring the most workers annually in the next 3 years include:

• Health Care and Social Assistance
• Manufacturing
• Education Services
• Professional, Scientific, and Technical

Services

Number of new graduates business / organization hired annually in the past 3 years; and anticipated hiring in the next 3 years

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Respondent satisfaction with CSCU graduate performance, relative to expectations (for each institution, option to rank 1=highly satisfied, 5=highly dissatisfied)

Overall, respondents satisfied with performance of graduates from CSCU institutions

10 20 30 40 50 60 70 11 19

# responses Institution

11 17 26 61 41 18 26 19 16 16 14 14 15 13 35 Highly satisfied Satisfied Dissatisfied Highly dissatisfied Neither satsified nor dissatisfied

Question: If you have hired graduates from one or more of the Connecticut State Colleges and Universities, how have these graduates performed relative to your expectations? (n=120). Source: Transform CSCU 2020 Business and Civic Community Survey, July 2014.

Colleges Universities Of 372, 257 (69%) responses indicate businesses was satisfied

• r highly satisfied with performance of institution graduates

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Respondent interest in partnering with CSCU institutions and/or system (for each mode of partnership, option to select if already partnering or interested in partnering)

Respondents most interested in providing internships, with growing interest in volunteer-based partnerships

50 100 150

• Fnd. or

Regional

• Ad. Board

71 39% 61% Program

• Ad. Board

77 42% 58% Cont’d ed for employees 86 69% 31% Contributing to course 88 44% 56% Guest lecturers 89 36% 64% Internships 145 54% 46%

# responses Mode of partnership

Scholarships 26 65% 35% Donating money 37 70% 30% Employee volunteer 38 39% 61% Advocating 41 66% 34% Mentors 60 37% 63% Partner today Interested in partnering Most interest in internships Growing interest in volunteer- based partnerships (e.g., mentors, advisory board membership) Least interest in scholarships and donating money

Question: Today and going forward, how do you envision your business / organization will engage or collaborate with individual Connecticut State Colleges and Universities (CSCU) or the CSCU system overall? (For all that apply, select if already partner today or are interested in forming a partnership) (n=173). Source: Transform CSCU 2020 Business and Civic Community Survey, July 2014.

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Respondents seek specific skills in new employees, but also soft skills and basics – both personal and professional

Soft skills Basics – personal and professional

• E.g., teamwork, multi-tasking, flexibility, collaboration, patience, understanding
• "Excellent "soft" skills and people skills."
• "Being sensitive to needs of others"

Basic skills are critical, and lacking in many graduates. Basic professional skills are a necessity...

• "Basic math, grammar, sciences, computer skills"
• "I would like my new employee to be able to read, write...."

...but new employees also need to have basic life skills

• "...be organized and always on time."
• "I need people who are prepared to work and interact in a professional

environment....graduates have no social skills or ability to interact with the public."

• "Too many graduates lack basic life skills"
• 1. Categories from Association of American Colleges & Universities. 2. Skills applied to complex challenges within majors and to broader problems. 3. Includes key concepts and methods of inquiry; areas

include sciences, social sciences, humanities, arts. 4. Knowledge or applied skills in a field. Question: What skills, qualifications and expertise are needed for new employees at your business / organization today? How do you envision this changing in the next 5-10 years? (open ended, optional) Source: Transform CSCU 2020 Business and Civic Community Survey, July 2014.

What skills, qualifications, and expertise are needed for new employees at your business / organization today (open-ended)

Intellectual skills2

• Analytic proficiency
• Communications
• Social media

Broad & integrative knowledge3

• Critical thinking and problem-

solving

Specialized knowledge4

• Engineering, science
• Nursing
• Computer-based
• Basic business (e.g., marketing)

Themes Specific skills1 4

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Business community sees value in strengthening CSCU system

Respondents desire to improve graduate ability to meet their business' needs

"I expect the college system to pick up the pieces where the local school systems have failed to teach the student adequately in math and English." "We are excited about the Transform effort and the impact it will have on our business and civic communities...." "This is a great idea and will help streamline many

• f your operations allowing you to provide better

services to the community...." "Great idea. Should have happened years ago." "Design curriculum for the jobs of current and future employers in Conn. so Conn. students stay here in the state instead of all our young people leaving for Boston and New York..." You have resources that are best-in-class at CCSU in downtown NB...maybe they should take the lead

• r be the clearing house within the system...."

Business community is supportive of Transform... ....and has ideas for how to leverage system effectively...

Questions: Please feel free to share any other comments, questions or suggestions that would be helpful to the CSCU system in the Transform effort. What skills, qualifications and expertise are needed for new employees at your business / organization today? How do you envision this changing in the next 5-10 years? Source: Transform CSCU 2020 Business and Civic Community Survey, July 2014.

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