Carl H. Lindner College of Business Lindner College of Business - - PowerPoint PPT Presentation

Carl H. Lindner College of Business

Lindner College of Business Information Technology Overview Fall 2017

Lindner IT Service Desk

Location: Lindner Hall 211B (inside lab 211) Phone Number: 513 556-7159 E-mail Address: lcbservicedesk@uc.edu E-mail Feature: Automated Ticket Creation Hours of Operation:

Monday – Thursday

7:00am – 10:00pm

Friday & Saturday

7:00am – 5:00pm

Sunday

12:00pm – 10:00pm

Lindner IT or IT@UC?

• IT@UC (aka UCIT)

– Infrastructure, Blackboard, etc. – ResNet for personal computers – http://ucit.uc.edu – 513-556-4357 (556-HELP)

• Lindner IT
• On site, quick assistance
• http://business.uc.edu/technology
• 513-556-7159
• Lindner Hall – 211B

Lindner Laptop Required Program

• Why laptop required?
• Classroom and project collaboration
• Access to business software
• What are the minimum requirements?

Lindner Laptop Purchase Program

The Lindner College of Business offers as a service to our students options to purchase laptops at the UC bookstore. However, students are not required to purchase a laptop through that program as long as the equipment the student brings meets

• r exceeds the minimum requirements the college

has set. Broken or forgotten laptop?

Lindner Laptop Loaner Program

• Students may check out laptops for 48 hours
• MUST have photo ID (UC ID or state issued ID)
• Laptops are configured with most applications needed for

coursework.

• Work should be saved on a USB drive or network share to

prevent loss of data. Please contact the Lindner Service Desk in 211B for more details. Please visit the link below for our policy:

http://business.uc.edu/technology/services/loanerequipmentpolicy.html

Software Purchases Student Software Purchases

• UC Bookstore in TUC

McAfee Antivirus Software

• Available for FREE from the IT@UC website:

http://www.uc.edu/antivirus.html

Microsoft Software Adobe Software Specialized Software  Windows 7/8/10  Adobe Acrobat  SPSS  Office 2013/2016  64/32 bit Adobe Photoshop  SAS

Student Software Purchases Getting Started

• Visit the two URLs
• http://www.uc.edu/ucit.html
• http://www.uc.edu/getstarted/students.html
• Phone UC Bookstore at (513) 556-1700 for

discounted pricing.

Wireless on campus?

UC Wireless Network: UC_SECURE

Uses your central login credentials For assistance setting up wireless on your laptop:

• Download and run this executable (must be on the UC

Network): http://www.uc.edu/ucit/services/online.html

• Call the LCB Servicedesk: 556-7159
• Call the UCIT Servicedesk: 556-HELP
• Download the instructions from the UCIT kb (knowledge

base kb.uc.edu)

Student E-mail

• Provided by UCIT, called UConnect(10GB)

– http://mail.uc.edu

• You are required to activate your UConnect account
• All correspondence from the registrar’s office will be

sent solely to your UConnect account

– Tuition bill – Grade report

• Redirect capability

– Use IE – Using any POP3/IMAP4 client

• Outlook
• SmartPhone
• Instructions provided at http://kb.uc.edu

– Search for UConnect

Canopy

• UC’s online course management system

– https://canopy.uc.edu

• Class material is made available online
• Online grade book
• Online quizzes
• Online meeting capability via chat rooms
• Blackboard training is offered regularly by the library
• Knowledgebase at: https://kb.uc.edu/canopy
• Support available from IT@UC

 UC use Echo360 capture equipment across all

campuses  Captures (aka recordings)can be made available through Instructor’s Portal on Blackboard  Usage varies from Instructor to Instructor – ask your instructor if the course will be recorded

Lecture Capture/Recording

UC VPN (SSLVPN)

• Authorized users have access to restricted services on

the UC Network from off-campus locations

• Windows Install Instructions-

https://kb.uc.edu/kbarticles/SSLVPN-Windows.aspx

• Mac Install Instructions -

https://kb.uc.edu/kbarticles/SSLVPN-MacOSX.aspx

• SSLVPN can be used with any ISP

– UC Library Resources – UCFileSpace

• Not necessary for checking e-mail
• Recommended for use with UCVLabs
• May be referred to as Pulse Secure

UCVLabs

• What is UCVLabs?

 Processing Power of the Server  Datacenter Reliability  Lindner College of Business/UC Managed Environment  Standardized Windows-based software

• Access to Lindner College of Business software

including (not all listed)

 SPSS  SAP  @Risk  Oracle  Office 2016  Expression Web  Visual Studio 2012/2017  R/R Studio  Matlab  Mathematica  Eclipse  NetBeans  SQL Server

Software updated each semester, list subject to change

UCVLabs (continued)

• How do I connect to UCVLabs?

 Instructional videos at http://business.uc.edu/technology/services/ucvlabs.html  Point your browser at ucvlabs.uc.edu

• VMWare View client

 Free download for UC students  Available for Windows 7 and above, Mac OS X  Ucvlabs.uc.edu will download the correct client  While connected, you will have access to UCFileSpace (your I drive)  While connected, you will have access to local USB ports (2.0 only)

UC FileSpace http://ucfilespace.uc.edu/

Create a FREE personal website Each student is granted 1GB of storage.

Add a MySQL database to your website.

Ucfilespace will be discontinued in the near future and replace by…………

BOX at UC

• Box at UC is an online cloud storage system that allows users

to securely store their documents and files

• Features include

– Unlimited data Storage – Mobile apps for iOS, Android, Windows, and Blackberry devices – Ability to edit documents in MS Office with Box Edit – Secure file store in the cloud – Secure file sharing within or outside of UC’s network – Synchronization and collaboration of projects using approved Google and Box-developed apps – Develop workspaces For more information visit: https://kb.uc.edu/kbarticles/ucbox-landing.aspx

Student Printing

• Printers for students are available in the 211 Lindner

Hall lab (color and BW) and also in 209 (when not in use for classes.

• Students currently get $10 worth of prints at no charge.
• Once the $10 runs out you will have to use your

Bearcat card to charge the prints to your account.

• The $10 worth of prints resets each semester

– This is subject to change

Mobile Printing

• Print from any mobile device to the lab printers in

Lindner Hall

• A new printing option will begin to be offered across

campus starting in the Fall 2017 semester.

• 36 printer/release stations located at various points

around campus.

• Capability to print to printers/release stations ACROSS

THE COUNTRY.

• More details will be available once the system goes
• nline.

HOWEVER…

• Does NOT work with the free quota given to Lindner

College of Business students.

COMING SOON

• Lindner Central
• It’s like Canopy but only for Lindner
• https://ucdev.service-now.com/lcb

Lindner IT Service Desk

Location: Lindner Hall 211B (inside lab 211) Phone Number: 513 556-7159 E-mail Address: lcbservicedesk@uc.edu Hours of Operation:

Monday – Thursday

7:00am – 10:00pm

Friday & Saturday

7:00am – 5:00pm

Sunday

12:00pm – 10:00pm