Disaster Recovery using Shadow Protect March Madness Lunch & Learn A GENDA Identify and Quantify Exposure Risk Evolution of Recovery Technologies Build a “Recover-Ability Solution” B EYOND B ACKUP E NSURING “R ECOVER -A BILITY ” Joe Gast Martin & Associates B USINESS C ONTINUITY P LANNING 101 T HE I MPORTANCE OF B USINESS C ONTINUITY Analysis 1. True or False? Analysis Analysis Business Impact Analysis (BIA) a) Threat and Risk Analysis (TRA) b) A Backup Plan = A Disaster Recovery Plan Impact Scenarios c) Solution Solution Recovery requirement FALSE d) Maintenance Maintenance Design Design Solution Design 2. Implementation 3. Most organizations have a formal Disaster Recovery Testing and Organizational Acceptance 4. plan Tabletop Exercises a) Medium Exercises FALSE b) Complex Exercises Testing & Testing & c) Implementation Implementation Maintenance Acceptance Acceptance 5. A Disaster Recovery Plan ensures recover-ability Information/targets a) Technical b) FALSE Testing and verification of recovery c) procedures T YPICAL D ISASTER R ECOVERY P LAN H OW TO E NSURE R ECOVER - ABILITY ACTUALLY TEST YOUR PLAN www.martinandassoc.com 1
Disaster Recovery using Shadow Protect March Madness Lunch & Learn D ISASTER R ECOVERY ISN ’ T “S EXY ” D ISASTER R ECOVERY P LANNING 1. Increasing Enterprise Growth 2. Attracting and retaining new customers 3. Reducing Costs 4. Creating new products and services (innovation) Tested 5. Improving business processes 6. Implementing and updating business applications 28% 7. Improving technical infrastructure Not 8. Improving enterprise efficiency 9. Improve operations Tested 10. Improving business continuity . 72% #10 should really be #1 By ensuring business continuity, you are protecting your ability to do everything else I NCREASED D EPENDENCY ON A CCESS D ATA S TORAGE R ATES ARE G ROWING E XPONENTIALLY C RITICAL D ATA S ERVICES www.martinandassoc.com 2
Disaster Recovery using Shadow Protect March Madness Lunch & Learn D ISASTERS H APPEN D ENIAL R ULES 51.9% experienced unscheduled downtime at least once in the last 12 months (17.6% had it occur more than twice in 12 months) 20% of small to medium businesses will suffer a major disaster causing loss of critical data every five years After a major disaster, an average company will lose 25% of its daily revenue in the first six days and up to 40% if it lasts up to 24 days 93% of companies that lost their data for 10 days or more filed for bankruptcy within one year of the disaster; 50% filed for bankruptcy immediately A FTER THE D ISASTER … W HAT IS A D ISASTER ? Anything that disrupts normal business operations 50% said IT outages damage their reputation, with 18% stating they are “very damaging” 44% believe IT outages damage staff morale 35% said it adversely impacted customer loyalty Only 2-3% of disasters are “natural diasters” M ORE C OMMON B USINESS D ISASTERS Q UANTIFY Y OUR R ISKS & O BJECTIVES (Business Impact Analysis) Hardware Failure – 42% RTO (Recovery Time Objectives) & RPO (Recovery Point Objectives) Human Error – 30% RTO: How long can your business afford to be without access to critical IT services? Software Error or Corruption – 14% RTO=________ (minutes, hours or days) Security Breach – 7% Lost Productivity Cost: ________ (per minute, hour or day) Theft – 5% How much information can you afford to lose? RPO: ________ (minutes, hours or days) Lost Productivity Cost: ________ (per minute, hour or day) How much data are you required to keep? Retention Objective ________ (days, months or years) Granularity Objective ____________ (hours, days, weeks, months, years) www.martinandassoc.com 3
Disaster Recovery using Shadow Protect March Madness Lunch & Learn Q UANTIFYING O BJECTIVES AND R ISK T HE E VOLUTION OF DR Business Impact Analysis In the beginning….Man created Tape….and it was good. Backup files and system state Easy to carry off-site Relatively affordable T HE E VOLUTION OF DR T HE E VOLUTION OF DR Most small & mid-size organizations must rely on a Backup and Recovery model Traditional Tape Recovery: 1. Acquire New e) License Hardware 4. Reload OS 2. Locate Last Good 5. Activate OS Backup 6. Update/Patch OS 3. Access Backup 7. Restore System Media State a) Hardware 8. Restore Data b) Firmware 9. Test c) Software 10.Restore User d) Updates Access T HE E VOLUTION OF DR The Backup/Restore Model has Evolved: Moved from tape backup to disk-to-disk backup Moved from File/Folder backup to Image-based backup Moved from Hardware Redundancy to Virtualization Moved tape swapping to off-site replication H OW TO B UILD A R ECOVER -A BILITY S OLUTION www.martinandassoc.com 4
Disaster Recovery using Shadow Protect March Madness Lunch & Learn www.martinandassoc.com 5
Disaster Recovery using Shadow Protect March Madness Lunch & Learn T HANK YOU ! Q UESTIONS ? www.martinandassoc.com 6
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