410 Gone Daniel Beck @ddbeck ddbeck.com/atd2017/ API the Docs - - PowerPoint PPT Presentation

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Jun 04, 2023 219 likes •489 views

410 Gone Daniel Beck @ddbeck ddbeck.com/atd2017/ API the Docs London 20 June 2017 @ddbeck Get in the right mindset Plan your communications Say the right things in the right way @ddbeck deprecated = shutdown @ddbeck !"#

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410 Gone

Daniel Beck  @ddbeck ddbeck.com/atd2017/ API the Docs London  20 June 2017

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@ddbeck

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Get in the right mindset Plan your communications Say the right things in the right way

@ddbeck

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deprecated = shutdown

@ddbeck

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!"# $%&

@ddbeck

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Secure your own mask before helping others

@ddbeck

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@ddbeck

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Catch your breath

@ddbeck

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Count your users

@ddbeck

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@ddbeck

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Make a plan

@ddbeck

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Don't work alone

@ddbeck

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Stop existing

utreach

@ddbeck

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Inventory channels

Email Transactional email Blogs Social media Support Sales UI API Events Documentation

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Escalation strategy

Time Intensity

Announcement Shutdown

@ddbeck

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Make a schedule

@ddbeck

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Let them down easy

@ddbeck

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Calm Gentle Direct

How to say it

@ddbeck

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"Our Incredible Journey"

@ddbeck

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What is happening? When is it happening? What do I need to do?

Just the facts

@ddbeck

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Exit

@ddbeck

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Why?

@ddbeck

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Show gratitude

@ddbeck

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@ddbeck

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@ddbeck

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@ddbeck