2014 Access Triennial Findings December 16, 2014 What is a - - PowerPoint PPT Presentation

2014 Access Triennial Findings

December 16, 2014

What is a Triennial Review?

• Triennial review of federal grantees
• Access participates annually
• Ensure grantees and contractors are

compliant with federal laws and rules

• Conducted by consultants selected by

FTA

• Much more rigorous/detailed

Regional ADA Findings

• Three regional ADA findings
• No Shows (2014)
• Origin to Destination (2013, 2014)
• Fares (2014)
• All
• f

these policies have been reviewed previously and have been found compliant in the past.

Proposed No Show Policy Revisions December 16, 2014

Background

• 2014 Triennial Review No-Show Policy Findings
• Frequency of Travel
• Length of Suspension
• Subscription (Standing Order) Trips

Current No-Show Policy

• 6 no-shows in 60 days
• 4 Tier Suspension Policy
• 10 days
• 30 days
• 60 days
• 90 days
• Standing Order Trips must be cancelled by 10pm

the day before.

Proposed No-Show Policy

• 5 or more no-shows in a calendar month

and exceed10% of total monthly trips

• Two (2) Tier Suspension
• 15 days
• 30 days
• Standing Order trips must be cancelled two (2)

hours before scheduled

Comparability

Finding Current Policy Proposed Policy

Frequency of Travel 6 no-shows in 60 days 1) 5 or more no-shows in a calendar month 2) Exceed 10% of total monthly trips Length of Suspension 4 Tier Suspension

(10, 30, 60, 90 days)

2 Tier Suspension

(15, 30 days)

Subscription Trips (late cancellation) Cancel 10 pm day before Cancel 2 hours before scheduled

Next Steps

• Send to FTA for concurrence
• Bring to Access Board of Directors for

approval

• Implement by March 1st, 2015

Questions? Comments?

Origin to Destination Finding

December 16, 2014

Origin to Destination

• Access must provide “Origin to Destination”

service

• Based on 2005 DOT “guidance”
• Metro backed Access’ position until May of this

year

• If the region funds the added cost, Access is

prepared to comply by July 1st

Implementation plan

 Create an Ad Hoc Regional Paratransit Working Group comprised of riders, transportation service providers, member agencies, interested stakeholders, and Access staff.  Direct the ad hoc group to develop policies and procedures on how origin to destination will be implemented throughout Los Angeles County.  The results shall be presented to the Access Services Board of Directors for concurrence.

Implementation Plan

 Once the policies and procedures have been approved, Access will retain HDR Engineering, Inc. to develop cost projections.  The cost projections will be presented to the Access Board of Directors for approval.  Submit a request for funding to Metro.

Implementation Plan

 Conduct a thorough public participation process as required by the ADA regulations.  Present an amendment to the Los Angeles County Coordinated Paratransit Plan to the membership of Access Services.  If approved, submit to the Federal Transit Administration and begin the process

• f

implementing origin to destination service.

Next steps

 Bring milestones to the Access Board in January for implementing Origin to Destination  Communicate milestones to FTA  Implement by July 1st

Questions? Comments?

Los Angeles County Fare Policies

December 16, 2014

Current Fare Policies

• Access has had a coordinated fare for

the last 20 years

• Benefits:
• Simple to administer
• Easy for customers to understand

National Fare Comparison

Fare Policy (Current methodology)

• 2005 Triennial Findings led to current

methodology

• Sample of 1,200 trips to determine

regional transit fare

• Methodology communicated to FTA

Office of Civil Rights in 2006

• 2005 Findings were removed

Fare Policy (2014 Findings)

• No additional findings until 2014
• Finding that Access fare is more than

twice the fixed-route base fare for some member agencies

• Torrance Transit, Santa Monica’s Big Blue Bus,

Culver City Bus, Foothill Transit and Metro received findings

Road to compliance

• Three Options
• Regional fixed-route minimum fare
• Dynamic fare
• Regulatory change

Fare Policy Options (Member Agency Fares)

 Require all member agencies to have a minimum base fare or adopt a unified fare structure in order to set a compliant regional fare for ADA paratransit service.

Compliant Member Agency Base Fares

Member Agency Base Fare Palos Verdes Peninsula Transit Authority $2.50 City of Westlake Village $2.00 City of Bell $1.75 City of Cudahy $1.75 City of Huntington Park $1.75 City of Inglewood $1.75 City of Lynwood $1.75 City of Rosemead $1.75 Los Angeles County Department of Public Works $1.75 Metro $1.75 Antelope Valley Transit Authority $1.50 LADOT $1.50

Noncompliant Member Agency Base Fares

Member Agency Base Fare Foothill Transit $1.25 Long Beach Transit $1.25 Norwalk $1.25 Montebello Municipal Bus Lines $1.10 Beach Cities Transit $1.00 BurbankBus $1.00 Carson Circuit $1.00 City of Calabasas $1.00 City of Paramount $1.00 City of West Covina $1.00 Culver CityBus $1.00 Gardena Transit $1.00 Glendale Beeline $1.00 Santa Clarita Transit $1.00 Santa Monica Big Blue Bus $1.00 Torrance Transit $1.00 Member Agency Base Fare Baldwin Park Transit $0.80 City of Lawndale $0.75 Pasadena Area Rapid Transit $0.75 Bellflower Bus $0.50 City of Bell Gardens $0.50 City of Cerritos $0.50 City of El Monte $0.50 Downey Link $0.50 Alhambra Community Transit $0.25 City of Compton $0.25 City of Monterey Park $0.25 City of Commerce Municipal Bus $0.00 City of La Cañada Flintridge $0.00 City of Sierra Madre $0.00 City of West Hollywood $0.00 Duarte Transit $0.00

Fare Policy Options (Dynamic Fare)

 Move to a dynamic fare system in which fares for each trip will be calculated using the trip planner

• n

www.metro.net

• r

www.go511.com. The Access fare may be double the lowest fare

• quoted. Trips that cannot be provided by fixed

route services may be denied.

Fare Policy Options (Dynamic Fare)

• Impact of a dynamic fare system
• Strict compliance with current

regulations

• Higher fares (assuming 2X)

19.9 Miles 20 + Miles Total Lower Cost 129 12% 3 2% 132 Higher Cost 928 88% 140 98% 1,068 1,057 143 1,200

Fare Policy Options (Dynamic Fare)

• Varying fares
• Regional trip denial?
• Coupon issues
• Technical issues
• Software changes will take a minimum of 9

months

• Fare rules
• Which trip should be chosen?

Fare Policy Options (Dynamic Fare)

Metro.net found 12 trips leaving from EL MONTE to WESTWOOD (UCLA) at 8 am.

Lines Depart Duration Fare Transfer Foothill Transit 481/Metro Rapid Line 720 810 1:25 $3.25 $0.50 Metro Silver Line/Metro Rapid Line 720 800 1:40 $2.50 TAP ‐ Free Foothill Transit Silver Streak/Metro Rapid Line 720 809 1:35 $2.95 $0.50 Foothill Transit 481/Metro Local Line 20 810 1:50 $3.25 $0.50 Metro Silver Line/Metro Local Line 20 800 1:49 $2.50 TAP ‐ Free Foothill Transit Silver Streak/Metro Local Line 2 809 1:54 $2.95 $0.50 Metro Silver Line/Metro Local Line 2 800 1:55 $2.50 TAP ‐ Free Foothill Transit Silver Streak/Metro Local Line 20 809 2:04 $2.95 $0.50 Metro Silver Line/Metro Local Line 4 800 2:12 $2.50 TAP ‐ Free Metro Rapid Line 770/Metro Rapid Line 720 802 2:10 $1.75 TAP ‐ Free Foothill Transit Silver Streak/Metro Local Line 4 809 2:03 $2.95 $0.50

Fare Policy Options (Regulatory Change)

 Given that the Americans with Disabilities Act (ADA) regulations encourage a coordinated paratransit plan but do not address a coordinated paratransit fare, seek legislative or regulatory changes to allow for a coordinated fare when operating under a coordinated plan.

Fare Policy Options (Regulatory Change)

• ADA regulations encourage coordinated

systems but are “silent” on coordinated fares

• Legislative/regulatory

change would solve the problem and allow Access to keep the fare system it has had for the last twenty years

FTA Meeting

• Met with Acting Administrator Therese

McMillan on December 2nd

• FTA believes that a dynamic fare system

is feasible

• Will give region time to implement
• DOT rulemaking petition also a

possibility

Next steps

• Bring milestones to the Access Board in

January

• Dynamic fare implementation schedule
• Investigate rulemaking petition
• Communicate milestones to the FTA