017 BUDGET PRESENTATION EPARTMENT OF COMMUNITY DEVELOPMENT EPTEMBER - - PowerPoint PPT Presentation

017 BUDGET PRESENTATION

EPARTMENT OF COMMUNITY DEVELOPMENT EPTEMBER 14, 2016

RTMENT MISSION

Enabling the development of quality, affordable, structurally safe, and environmentally sound communities.

Mission

EPARTMENTVALUES



We promote and facilitate responsible development that protects our environment and enhances the quality of life for current and future generations



We get people to “Yes” within the scope of the Kitsap County Code.



We engage and empower our staff to make a difference for our citizens and our community.



We strive to provide excellent customer service to our citizens.



We treat all with dignity and respect.



We make transparent decisions backed with integrity.



Within Kitsap County – Community Development isTHE place to work.

UNCTIONAL AREAS/PROGRAMS

OICE OF THE CUSTOMER



Process improvement – a lot of initiatives have been established, we are currently fine-tuning the changes that we implemented.



Moving forward – taking the voice of the customer to the next level.

 Public Outreach / Engagement Program  Strengthen our partnership with internal and external stakeholders  Taking a strong proactive role in the stewardship in planning and building a sustainable community

with the community, by the community

PUBLIC ENGAGEMENT INITIATIVES/TOOL

THE CUSTOMER EXPERIENCE

CREASED CUSTOMER SATISFACTION IN 2016

71% 79% 2015 2016

USTOMER EXPERIENCE



OutreachVision: through education and outreach, all Kitsap County citizens will have a better understanding of the services that we provide and how to better navigate the permitting process.

 Increase communication with customers and

‘meet them where they are’

 Raise brand awareness for DCD, building lasting

relationships and engagement

 Increase permits approval rate in first review by

working with the applicants to address issues and communicate solutions

USTOMER SATISFACTION SURVEY



In the 2nd quarter of 2016

• ur customer satisfaction

rating reached 84% which is the Department’s highest rating since starting the Customer Service Survey in 2013.



Goals for 2017 include continuing to leverage technology and outreach

• pportunities to enhance

the Customer Experience Results of key survey questions (compared to 2015 survey results):

 When discussing my project or my

questions, staff genuinely cared about my project

 I was able to prepare my permit

application using the guidance provided by DCD

 Applicable rules and regulations

related to my permit were applied consistently and fairly by staff

8% 4% 3%

MPROVING CUSTOMER’S EXPERIENCE



Predictable processing time



Consistency in the process



Greater access to information (SMARTGov portal)

MOVING FORWARD reater access to information and the public outreach/engagement itiative



Stage one: assessment of existing countywide public outreach programs



Stage two: research on best management practice across North America



Stage three: develop the action plan and programs

BENEFITS ANDVALUES OFTHIS PUBLIC OUTREACH/ENGAGEMENT NITIATIVE

• mprehensive long view:



Increase the awareness of what we do and why do it



Strengthen the partnerships with the community



Truly build a socially, financially and environmentally sustainable community with the community by the community mediate impact:



Educate the stakeholders of the development review process



Help applicants get through the development review process more expeditiously

MPORTANCE OF PROCESSING TIMES

EVELOPMENT GROWTH AS A PRIORITY



Generate revenue



Stimulate the economy in Kitsap County

 Job opportunities  Housing affordability  Fiscal sustainability  Support infrastructure and public services

HE COUNTY $ ENTERS HERE

2017 2018 2019 2020 2021

• unty General Fund, Roads, Noxious Weeds, Stormwater

Mgmt. $859,974 $2,061,388 $3,111,889 $5,173,277 $5,375,748 D, Library, Port, Fire District, State, School $2,386,531 $5,720,598 $8,635,864 $14,356,462 $20,137,432

$- $5,000,000 $10,000,000 $15,000,000 $20,000,000 $25,000,000 $30,000,000

Estimated Cumulative New SFR PropertyTax and Assessment Revenues 2017- 2021 (BaseYear 2015)

ERMIT ACTIVITY

Jan Feb Mar Apr May Jun

# of Building Permits Submitted 2016 vs 2015

2016 2015

36% Increase

Building Permit Valuation

11% Increase

# of Building Permit Submittals

Department of Community Development 2017 Budget

2017 BUDGET REQUEST BY FUNDING SOURCE: PECIAL REVENUE FUND

2016 Budget 2017 Budget Variance evenu 4,044,162 4,532,005 487,843 pendit 3,897,912 4,497,454 599,542 laries & Bene 3,016,051 3,450,918 434,866 pplies & S 290,400 388,740 98,340 terf 591,461 657,796 66,336

• f

33.00 35.42 2.42 ENERAL FU 2016 Budget 2017 Budget Variance evenu 2,403,522 2,876,040 472,518 pendit 2,490,549 2,876,040 385,491 laries & Bene 1,793,834 2,087,025 293,192 pplies & S 189,820 196,865 7,045 terf 506,895 592,149 85,254

• f

18.50 20.97 2.47 Grants 2016 Budget 2017 Budget Variance Revenues 887,438 475,274 (412,164) Expenditures 887,437 475,274 (412,164) Salaries & Benefits 385,487 133,712 (251,776) Supplies & Svcs 501,950 341,562 (160,388) Interfund

• # of FTE

4.35 1.45 (2.90) Development Engineering 2016 Budget 2017 Budget Variance Revenues 1,582,047 1,572,812 (9,235) Expenditures 1,589,978 1,572,812 (17,166) Salaries & Benefits 1,259,597 1,264,536 4,940 Supplies & Svcs 70,480 20,480 (50,000) Interfund 259,901 287,795 27,894 # of FTE 13.65 12.65 (1.00)

017 BUDGET REQUEST

Expenses 2016 2017 Change Salaries & Benefits $6,454,970 $6,936,192 7% Supplies $175,270 $108,280

• 38%

Services $877,380 $704,905

• 20%

Interfund Payments $1,358,256 $1,537,740 13% Other Uses $0 $134,462 N/A TOTAL EXPENSES $8,865,876 $9,421,579 6% FTEs (Full Time Equivalents) 69.50 70.49 0.99 Revenue 2016 2017 Change License and Permits $3,808,498 $4,274,699 12% Intergovernmental $887,438 $475,274

• 46%

Charges for Services $1,797,712 $1,717,271

• 4%

Misc/Other $2,228,106 $2,988,886 34% TOTAL REVENUE $8,721,754 $9,456,130 8%

OMMUNITY PLANNING

urpose



Update & revise Kitsap County Comprehensive Plan



Develops land use codes, maps and related development standards.

General Fund Community Planning 2016 2017 Variance Expenditures 669,221 696,043 26,822 Salaries & Benefits 604,521 662,273 57,752 Supplies & Svcs 64,700 33,770 (30,930) # of FTE 5.75 6.05 0.30

NVESTIGATION & COMPLIANCE

urpose

 Fire and public nuisance investigations  Commercial fire inspections – RISK CHECK PROGRAM

General Fund Investigation & Compliance 2016 Budget 2017 Variance Expenditures 554,689 868,519 313,830 Salaries & Benefits 490,530 704,016 213,486 Supplies & Svcs 28,750 128,325 99,575 Interfund 35,409 36,178 769 # of FTE 5.00 7.42 2.42

NVESTIGATION & COMPLIANCE

• New budget request for this program - we are requesting additional staff to cover the services that

are no longer provided by the Fire District

• Risk Check Implementation program –

 Annual Risk Check Inspections: occupancies in the upper 50th percentile of risk hazard scores, and  Periodic inspection of occupancies in the lower 50th percentile ( no occupancy goes more than four years without a Risk

Check).

• Requires two additional FTE inspectors and 0.5 additional administrative support.

NVESTIGATION & COMPLIANCE

FTE Proposed * # of Occupancies (Annual) # of Occupancies ** (Bi annual) # of Occupancies ** (Tri Annual) # of Occupancies** (No less than 1 every 4 years) Staffing / Resources FTE 2 Dedicated Other Firefighter and Admin Resources 2 Dedicated Other Firefighter Resources Total Inspections Estimated 2,442 912 1,412 85 33 tal FTE R 2.42 1.83 1.59 0.06 0.02 ire # of Annual Occupancy Inspections Required per Current KC Code 1,902 540 75 30 Kitsap County Risk Check Program 3 Fire District Inspection Program 1.42 612 1312 10 1.00 300 100

roposed2017 Budget Request will enable Kitsap County to inspect 50th percentile and above umbersare estimates, actual numbers in each area will probably be different.

Includes admin support Theses occupancies will not be inspected with 2017 budget request

RISK CHECK CYCLE

Inspect Based

• n Risk Check

Score Update Risk Factor - Years Since Last Inspected Receive FPS Maintenance Reports Update Mitigation Score - FPS Maintenance

ONSTRUCTION INSPECTIONS

urpose

 Conducts all on-site residential, commercial, fire, system, development engineering, environmental

and enforcement construction or evaluation, including post disaster building, infrastructure and geographic hazard assessments.

 Supports safe and healthy communities, thriving local economy and effective and efficient County

services.

Fees Construction Inspections 2016 Budget 2017 Budget Variance Expenditures 750,789 932,344 181,554 Salaries & Benefits 670,154 804,594 134,440 Supplies & Svcs 33,600 75,780 42,180 Interfund 47,035 51,970 4,935 # of FTE 6.75 7.75 1.00

DMINISTRATIVE SERVICES / INTERFUND

rpose

• Manages DCD fiscal, personnel, technology and customer service / outreach operations.

General Fund Admin Svcs 2016 Budget 2017 Budget Variance Expenditures 850,971 924,488 73,517 Salaries & Benefits 360,615 349,647 (10,968) Supplies & Svcs 18,870 18,870

• Interfund

471,486 555,971 84,485 # of FTE 3.75 3.55 (0.20) Fees Admin Svcs 2016 Budget 2017 Budget Variance Expenditures 1,377,566 1,567,422 189,856 Salaries & Benefits 657,341 785,796 128,455 Supplies & Svcs 175,800 175,800

• Interfund

544,426 605,826 61,401 # of FTE 8.00 8.35 0.35

EGIONAL ENVIRONMENTAL COORDINATION & NATURAL ESOURCES

urpose

 Leads, coordinates, manages and represents Kitsap County in high-visibility regional natural

resources programs.

 Assists the Board of County Commissioners in formulating priorities for Kitsap’s natural

environments; in implementing objectives and building a shared vision consistent with long term natural resources goals.

General Fund - Regional Env Coord 2016 Budget 2017 Budget Variance Expenditures 174,413 255,803 81,390 Salaries & Benefits 169,413 249,903 80,490 Supplies & Svcs 5,000 5,900 900 # of FTE 1.50 2.45 0.95

DDRESSING

urpose

 Assures proper naming of roads and addressing of parcels  Correct incorrect addresses before the state implementation of Next Generation 911 and conduct

• utreach with citizens affected by this change

General Fund Addressing 2016 Budget 2017 Budget Variance Expenditures 199,038 87,427 (111,611) Salaries & Benefits 129,038 77,427 (51,611) Supplies & Svcs 70,000 10,000 (60,000) # of FTE 2.00 1.00 (1.00)

ERMIT SERVICES



Purpose

 One stop access point for all DCD customers  Supports safe and healthy communities, thriving local economy and effective and efficient County

services.

Fees Permit Center 2016 Budget 2017 Budget Variance Expenditures 574,806 588,421 13,615 Salaries & Benefits 558,806 572,421 13,615 Supplies & Svcs 16,000 16,000

• # of FTE

7.00 7.00 0.00

ONSTRUCTION PLAN REVIEW

urpose

 Conducts construction plan review for all residential, commercial and fire permit applications

Fees Construction Plan Review 2016 Budget 2017 Budget Variance Expenditures 429,506 544,218 114,712 Salaries & Benefits 384,506 443,058 58,552 Supplies & Svcs 45,000 101,160 56,160 # of FTE 3.75 4.42 0.67 General Fund Bldg Plans Rev 2016 Budget 2017 Budget Variance Expenditures 39,717 43,760 4,043 Salaries & Benefits 39,717 43,760 4,043 # of FTE 0.50 0.50 0.00

AND USE REVIEW

urpose

• Reviews development proposals consistent with zoning requirements.
• Supports safe and healthy communities, thriving local economy and effective and efficient County

services.

Fees Land Use Planning 2016 Budget 2017 Budget Variance Expenditures 414,998 464,092 49,094 Salaries & Benefits 403,998 453,092 49,094 Supplies & Svcs 11,000 11,000

• # of FTE

4.25 4.30 0.05

NVIRONMENTAL REVIEW

pose

 Reviews development proposals for land and water-based developments including:  Land use actions by the Hearing Examiner,  Shoreline development permits,  SEPA reviews of allTitle 22 KCCType 2 and 3 permits, and  Environmental review of all building permits that involve critical areas or shorelines.  Supports protection of natural resources and systems.

Fees Environmental Review 2016 Budget 2017 Budget Variance Expenditures 350,246 400,958 50,711 Salaries & Benefits 341,246 391,958 50,711 Supplies & Svcs 9,000 9,000

• # of FTE

3.25 3.60 0.35

EVELOPMENT ENGINEERING

rpose

 Reviews development proposals for traffic, roads, storm water, solid waste and surveys for compliance

with local and state code, as well as engineering requirements.

 Supports safe and healthy communities, thriving local economy and effective and efficient County

services.

Dev Engineering 2016 Budget 2017 Budget Variance Expenditures 1,589,978 1,572,812 (17,166) Salaries & Benefits 1,259,597 1,264,536 4,940 Supplies & Svcs 70,480 20,480 (50,000) Interfund 259,901 287,795 27,894 # of FTE 13.65 12.65 (1.00)

ATURAL RESOURCES GRANT MANAGEMENT

urpose

 Supports broad coordination and cooperative work on countywide natural resource priority

projects as directed by the Board by leveraging nominal local funds and resources to accomplish countywide natural resources priorities through grant dollars.

 Supports protection of natural resources and systems.

Natural Resources Grant Mgmt 2016 Budget 2017 Budget Variance Revenues 887,437 475,274 (412,164) Expenditures 887,437 475,274 (412,164) Salaries & Benefits 385,487 133,712 (251,776) Supplies & Svcs 501,950 341,562 (160,388) # of FTE 4.35 1.45 (2.90)

CONCLUSION



Fine-tuning the changes that we implemented on process improvement.



LaunchingThe Public Outreach/Engagement Initiative.

QUESTIONS